Wednesday Jul 23, 2014

Ovum Whitepaper: 'Total Cost of Ownership of Cloud and Premise-Based Contact Centre Systems'

Have you befriended the Cloud? Or, perhaps you're still a bit skeptical about the benefits it can bring?

Well, this independent report from Ovum takes all the legwork out of the cost assessment for cloud and premise-based contact centre deployments ranging in size from 50 to 750 seats, so that you can examine for yourself:

  • The benefits of both cloud and premise-based contact centres
  • Five-year cost comparisons for different sized contact centres, allowing you to easily weigh up advantages and restrictions
  • Different scenarios for technology investment commitment
To view Ovum's 'Total Cost of Ownership of Cloud and Premise-Based Contact Centre Systems' report click here now.
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