Thursday Apr 10, 2014

UK Special / save-the-date: 1/2 day Oracle Sales and Siebel update event, Reading TVP, May 2nd, 9am-1pm

SAVE-THE-DATE: We are pleased to invite you to an exclusive Oracle CX Partner Event being held on May 2nd at the Oracle UK headquarters, Reading TVP. 

This half day event, hosted by Oracle Alliances & Channels, will offer to the participants the unique opportunity to learn about the Oracle CRM strategy in general, the future of Siebel and its coexistence with Oracle Sales Cloud, directly from Aaron Shidler, Vice-President Product Management.

Tentative agenda:

  • 9:00 - 9:15 - Welcome and Introductions
  • 9:15 - 10:00 - Oracle CX Strategy, Oracle Sales Cloud Release 8 enhancements demonstration
  • 10:15 - 11:30 - Siebel: Strategy and Roadmap, Siebel Open UI demonstration and Gamification with Siebel demonstration
  • 11:30 - 12:30 - co-existence and Integration Strategy
  • 12:00-1:00 – Networking lunch


Customer Visit Center

Oracle Corporation UK Ltd.
Oracle Parkway, Thames Valley Park (TVP)
Reading, Berkshire


Please respond to Richard Lefebvre by April 25th.

Z Gallerie Makes Search for Perfect Sofa Easier Than Ever with Oracle Commerce

Z Gallerie, a California-based purveyor of furniture and home décor was seeing an increase in traffic to its online site and response to marketing programs. To improve conversion and basket size, Z Gallerie deployed Oracle Commerce. In August 2013, Z Gallerie went live with Oracle Commerce resulting in more relevant content, improved navigation and better ease-of-use regardless of the device customers use to access the site. The full implementation was completed quickly and sales from on-site search have dramatically increased.
  • Using Oracle Commerce, furniture and home décor retailer Z Gallerie expanded the products available on its e-commerce site and delivered better content, improved navigation and ease-of-use for store associates and customers alike.
  • As a result of the Oracle Commerce deployment, Z Gallerie has seen a strong rise in sales on items searched.
  • Z Gallerie attributes the gains to new functionality that enables the company to highlight its best-selling and most relevant products on its site and within its search function, as well as its new infinite scroll capability, which allows customers to see more products overall and makes it easier for them to find exactly what they are looking for.
  • Z Gallerie worked with Cirrus10, a Gold-level member of Oracle PartnerNetwork (OPN), to go live rapidly on Oracle Commerce.
  • The retailer already was using Oracle Database throughout the enterprise before expanding the footprint with Oracle Commerce, and the implementation offers the potential for integration with other Oracle solutions in the future.

Supporting Quotes

  • “We’re seeing a lot more engagement on our category pages. Prior to implementing Oracle Commerce, only 40 percent of our visitors would hit a product page. That number has increased significantly leading to more site conversions and increased sales,” said Kerem Ozkay, eCommerce Marketing Analyst, Z Gallerie.
  • “Everyone has been talking about omni-channel, and that’s something we embrace as well. Oracle is the right choice because we strive to bring the web, the tablet, the mobile phone, and the in-store experience together for our associates and our customers,” said Howard Kolodny, Chief Information Officer, Z Gallerie.
  • “The e-commerce and in-store experience are inseparable and instrumental to delivering commerce anywhere,” said Mike Webster, Senior Vice President and General Manager, Oracle Retail. “Z Gallerie is leveraging best-in-class Oracle solutions to offer a differentiated customer experience and drive sales across all channels.”

2014 B2B Commerce Survey Reveals B2B Businesses Continue to Struggle With Complexity While Increasing Focus on the Customer to Drive Growth

The results are in!  We surveyed B2B commerce IT and business professionals to see where their organizations have invested in the last year, challenges they are facing, and key investment areas for 2014 and beyond.  Here are some of my key take-aways from this year’s survey (these are only the headlines.... read all details in the original article here):

  • Complexity grows in 2014 as businesses strive to increase market share
  • Online channel drives revenue in 2013 BUT is expected to take an even bigger piece of the pie in 2014
  • Customer satisfaction not only a priority in 2014, but a key success metric
  • Mobile is now table stakes for customer experience, but not yet driving significant direct revenue

Read full article here.

Want to see the complete survey results, click here to join a live webcast April 16th



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