Monday Jan 27, 2014

French DIY retailer Leroy Merlin chooses Oracle Commerce

Leroy Merlin, a major Do-It-Yourself retailer in the French market, has selected Oracle Commerce, to help enhance the customer experience and improve performance by delivering a more relevant, personalized and consistent commerce anywhere offering

In this Manufacturing & Logistic IT article, find out the reasons why Leroy Merlin, leading selected Oracle Commerce. Read also the press release here

Oracle RightNow Roadmap webcast for EMEA Partners - Feb 5th, 4pm GMT

We are pleased to invite our EMEA based partners to a one hour Oracle RightNow Roadmap webinar delivered by Chris Hamilton, Senior Director, Product Management, RightNow, on Wednesday February 5th, 4pm GMT. 

If you would like to register for this event please contact richard.lefebvre@oracle.com.  After registration you will be contacted with the details to join the WebEx event closer to the time of delivery.

You should reserve 60-minutes for this event. It will be a relaxed presentation and it will include opportunity for some Q&A within the time reserved.

Agenda details:

  • Introduction and overview of Oracle CX
  • 1-2 Year Roadmap for Oracle Service Cloud covering: 
    • Web Customer Service,
    • Cross-Channel Contact Centre, 
    • Knowledge Management, 
    • Policy Automation
  • Discussion and Q&A

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