Thursday Jan 16, 2014

CX Predictions for 2014

In these blog posts, Oracle Vice-President Brian Curran shares his 5 Predictions for CX in Customer Service for 2014 while David Vap, Oracle Group Vice-President Product development, discuss 8 Predictions for Customer Service.

Worth reading for any partner willing to fine tune a CRM solution strategy for the years to come.

About


Search

Archives
« January 2014 »
SunMonTueWedThuFriSat
   
1
2
3
4
5
6
10
11
12
13
17
18
20
21
22
23
24
28
29
 
       
Today