Thursday Dec 12, 2013

New Oracle Eloqua Sales Awareness Training Sessions for EMEA Partners


It’s not one thing that makes a company successful with marketing automation – it’s the combination of the best implementation, flexible long-term support and access to a community of marketing innovation that ensures you have the assistance you need every step of the way. Our customers choose Oracle Eloqua because they know when sales and marketing work together, leads are called upon, quotas are crushed and revenues climb. Learn how Oracle Eloqua can help you put marketing to work for you!


This training is targeted for partners.  Any sales, pre-sales, practice leads, consultants or modern marketers are welcome!


  • Eloqua and the Customer Experience Strategy
  • How Modern Marketing Works
  • Introduction to Eloqua – Whiteboard POV
  • Go To Market Playbook
  • Competitive Landscape
  • Integration Options
  • Service Offerings

With case studies, workshops and product demos to help you on your way to a new world of marketing expertise



February 20-21

EMEA: London, UK

February 24-25

EMEA: Amsterdam, NL

February 27-28

EMEA: Istanbul, TR


No cost for training except for your own travel & expense.

Don't miss this opportunity to meet with the Eloqua Alliances & Channels team and learn from our panel of sales, pre-sales and partner experts -REGISTER NOW!


Oracle Customer Success Forum: Oracle Sales Cloud and Marketing Cloud @ Panasonic UK, December 17th, 5pm CET

We are pleased to invite you to our next Customer Success Forum, featuring the Oracle Sales Cloud and Marketing Cloud project at Panasonic UK

Topic: Why Panasonic UK Chose Oracle Sales and Marketing Cloud and their Recommendations for a Successful Implementation

Industry: High Technology
Date: Thursday, December 17th , 2013
Time: 8:00 A.M. PT (5:00 P.M. CET)

Session Description:

In this informal call, you will have the opportunity to hear Amanda Chandler, from Panasonic UK, speaking about the implementation of Oracle Sales and Marketing Cloud.
The call will open with a brief overview, followed by a discussion, and close with an open question and answer session. Please allow one hour for the call.


  • Amanda Chandler - Corporate Systems Planning Manager, Panasonic UK
  • Krishna Mulukutla - Sr. Director of Product Management, Oracle (Host)
  • Kathryn Perry - Director, Communications, Oracle (Moderator)


Archived Forums & Calendar Pages:

To check our quarterly forums calendar click here. You can access archived success forums here.

Five Tips for Maximizing This Holiday Season (Oracle Commerce)

For many retailers, the end of the year is a make or break time! That is why we have prepared 5 tips for maximizing this holiday season.

Read here

Holiday is a stressful time for everyone. If you get frustrated, just watch this video, A Day in the Life of an E-Commerce Manager, and know that at least you're not alone...

Oracle Customer Journey Mapping: Experiencing the Experience

In this 4' YouTube video, hear from Oracle CX experts, partners and customers on what to expect from Customer Journey Mapping Workshops, and the benefits of participating. Separate viewpoints, including one from Kelvin Brain, Head of Capricorn Ventis Ltd UK Delivery, that highlight the focus of the sessions, their practical value and the insight that can fuel an effective CX strategy.

The Customer Journey Mapping is open to Oracle CX partners accompanying their customers and prospects. 

Eloqua Markies award winners (lead nurturing program)

A sophisticated lead nurturing program utilizes creative workflows and segmentation to deliver measurable results. Congrats to the winners of the Eloqua Markies award-lead nurturing category!

Humanizing the Digital Service Experience with the Oracle RightNow Virtual Assistant Cloud Service

What if you could take your best Sales Rep, your best Service Rep, and your best Support Rep, fuse them into one person, and assign that person to each of your customers for truly personal service? Now you can with the Oracle RightNow Virtual Assistant Cloud Service, released in November 2013! The Virtual Assistant provides everything you need to offer your customers the best personalized service during their online experience.

It has…

  • A custom branded face that can be tailored to appeal to your segment.
  • The foresight to know when to engage proactively and when to be on standby ready to assist on request
  • Robust, human-like conversational and language capabilities to truly understand and respond in HUMAN speak
  • Intelligence (with session memory) to remember and predict HUMAN intent (with deep Natural Language Processing)
  • Deep insights, access, and learning through its connectivity to data, channels, and knowledge to personalize the interaction
  • The ability to make related recommendations and offers during transactions to boost sales
  • The ability to know when to hand you off to the right channel (like chat or phone) based on the customer’s value and your agent’s availability

AND … it does all this while hand-holding customers through questions and answers, chats, and forms to ensure they get to resolution.

For more information on how a virtual assistant can help you deliver a radically different level of service to your customers, check out the demonstration of the Oracle RightNow Virtual Assistant Cloud Service. To learn more about the Oracle RightNow Cloud Service November 2013 release, you can read the Oracle RightNow Cloud Service November 2013 Capabilities & Benefits data sheet or view the Oracle RightNow Cloud Service November 2013 Overview recording.



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