Oracle RightNow applications provide a service enterprise platform to unify web, social and contact center experiences for customers. Learn how to use this cloud-based customer service to build trust, increase sales and adoption and reduce costs with Oracle RightNow training. The courses will:
· Teach you how this application combines Web, Social and ContactCenter experiences
· Enable your organization to increase sales and adoption
· Show you how its Cloud infrastructure supports over 2 billion global transactions per day
Choose the relevant category on the Oracle RightNow training webpage page to view the suggested courses.
Some are available in a Training On Demand format - a streaming video recording available for 90 days, 24 hours a day, 7 days a week, enabling you to train when it suits you and remain (partially) billable:
· RightNow Analytics
· RightNow Chat Cloud Service Administration
· RightNow Customer Portal Design & Contact Center Experience Designer Administration
· RightNow Customer Portal for Developers
· RightNow Customer Service Administration
· RightNow Integration and Customization For Developers
Remember that your OPN discount is applied to the standard prices shown on Oracle University’s website.
Get in contact with your local Oracle University team for more information and assistance