Tuesday Jan 29, 2013

Oracle ATG Implementation Bootcamp – Barcelona – 4th -15th March 2013

OPN invites you to join us for a 10-day implementation bootcamp for Oracle ATG Commerce in Barcelona from March 4th to March 15th, 2013.

This 10-day bootcamp is designed to provide partners with hands-on experience and technical training to successfully build and deploy ATG Web Commerce 10 Applications.

This bootcamp is particularly focused on helping partners develop the essential skills needed to implement every aspect of an ATG Commerce Application from scratch (not CRS-based), with a specific goal of enabling experienced Java/J2EE developers with a path to becoming functional, effective, contributing members of an ATG implementation team. But for both Developers new to ATG and experienced ATG Developers alike, the collaborative nature of this program and its exercises have proven to be highly effective and extremely valuable in also learning about best practices for implementing ATG solutions. Though not required, this bootcamp provides a structured path to earning a Certified ATG Commerce Implementation Specialization.

What we will cover

This boot camp is for Application Developers and Software Architects wanting to gain valuable insight into ATG application development best practices, as well as relevant and applicable implementation experience on projects modeled after four (4) of the most common types of applications built on the ATG platform.
The following learning objectives are all critical and are of equal priority in enabling this role to succeed.
This learning bootcamp will help the resource to:

  • Build a basic functional transaction-ready ATG Web Commerce 10 Application
  • Utilize ATG’s platform features such as scenarios, slots, targeters, user profiles and segments to create a personalized user experience
  • Build Nucleus components to support and/or extend application functionality
  • Understand the intricacies of ATG order checkout and fulfillment
  • Specify, design and implement new commerce features in ATG 10

Build a functional commerce application modeled after four (4) of the most common types of applications built on the ATG platform, within an agile-based project team environment under simulated real-world project conditions

Prerequisite Training and Environment Requirements:

Laptops will require access to the Internet through Remote Desktop via Windows.

Register here

Questions: patrick.ty@oracle.com

Make My Retail Experience ‘Good for Me’, Reveals New Oracle Global Research

The Evolution of Experience Retailing Requires Every Interaction to Meet Consumer Demands Within the Global MarketPlace

NATIONAL RETAIL FEDERATION ANNUAL CONFERENCE, New York – Jan. 15, 2013

  • Consumers are demanding a retail experience that is global, yet localised for their needs and expectations, and is ‘good for me’, defined and dictated by individual preferences, discloses new research from Oracle.
  • Findings from the ‘Evolution of Experience Retailing’ survey reveal that as consumers around the world demand accessibility to the global marketplace, their requirements dictate how retailers should prioritise strategies and key business imperatives to meet customer demand and compete more effectively.
  • Oracle commissioned the survey in August 2012 to examine the evolving marketplace and what this means in terms of meeting the retail requirements of consumers between 18 and 60 years of age in Brazil, China, Germany, Japan, Russia, the UK and USA, looking at fundamental retail principles including service, experience and consumer preferences, in addition to shopping trends and attitudes to technology.
  • In the next few weeks, Oracle will be revealing detailed regional analysis of this research through a series of international events and communications. For more information and for full research findings, visit www.oracle.com/experienceretail.

Discover Oracle RightNow - Webcast with demonstration, Wed Jan 30th 2pm GMT / 3pm CET

Join us for a webcast on Wednesday 30th of January @2PM GMT (3PM CET) and discovery the Oracle RightNow Solution.

This presentation with demonstrations will show you different aspects and benefits of Oracle RightNow, the Oracle Cloud Service Solution,
 showing the different aspects and benefits of the solution for customers.

Details to attend : 

Video: https://oracle.webex.com/oracle/j.php?ED=220436537&UID=0&RT=MTgjMjE%3D
Meeting number: 595 690 080

Phone: https://www.tcconline.com/listNumbersByCode.action?confCode=4277029
Conference code: 6263063 PIN: 4321

Monday Jan 28, 2013

Germany and Switzerland Special: CRM & CX Sales Readiness Training + Fusion Partner Labs

Oracle EMEA OPN partners are invited to join a 2 days, free of charge, Fusion CRM Partner Lab to take place in Munich on February 14 & 15!

  • This PartnerLab event presents the fundamental concepts of the Oracle Fusion CRM Applications. It introduces to functional areas of the product, how it is used and what you need to consider when implementing it for an organization. These 2 days consist of discussions, presentations, demonstration and hands on exercises. There are mandatory training prerequisites in order to be able to join this class.
  • At the end of the 2 days training, your CRM architects will be able to map Fusion CRM against customers and prospects unique business requirements.  
  • For the event details, agenda and registration, please visit the event page here

We are also very pleased to invite all partners from Germany and Switzerland to a one day, free of charge, Oracle CRM & CX Sales Readiness Training in Munich on Tuesday February 26 2013!

  • For the event details, agenda and registration, please visit the event page here 
  • Please note that similar events will take place in Utrecht on February 1st, in Madrid on February 5th and in London on March 7th

Thursday Jan 24, 2013

Google calendar and Oracle Fusion CRM synchronization add-on by Aryvart

ARYVART, a France and India based Oracle Partner, has just released a Google Calendar <-> Oracle Fusion CRM synchronization add-on.

Managing appointments or tasks can sometimes cause issues when using the various calendars that are available on a smartphone, on the desktop (e.g. in Microsoft Outlook) or in Google. Adding the CRM dimension can make things even more complicated when one needs to replicate a task or an appointments between the calendars!  

If Oracle Fusion CRM offers out-of-the box synchronization with Mobile devices calendars as well as with Microsoft calendar, nothing was available to sync with Google Calendar until Today!

Known for their Web Services expertize (data exchange between heterogeneous applications and systems), Aryvart has developed this synchronization add–on certified by Oracle: Net synchronization is automatically processed every ten minutes. The application detects new appointments or new tasks in Google Calendar or in Oracle Fusion CRM, then synchronizes automatically with the other systems.

A dual stream synchronization mechanism, developed between the two calendars (Google Calendar and Fusion CRM), ensures that all new appointments or new tasks are automatically reported in both agendas.


Watch the Google Calendar - Fusion CRM synchronization video on You Tube: "
http://www.youtube.com/embed/vBjhZ5aG3q0

http://www.aryvart.com/fr/index.php - Blog: http://crm-bi-marketing.blogspot.fr/

Lien sur l'article en français sur le blog : http://crm-bi-marketing.blogspot.fr/2013/01/fusion-crm-oracle-google-calendar.html

Siebel Open UI: The new “user friendly” Siebel CRM - a White Paper by Enigen

"Oracle Siebel CRM is still without a doubt the most comprehensive CRM solution on the market, despite the rise of new CRM products like Salesforce.com or Microsoft Dynamics. However, it can’t be denied that Siebel has been losing advocacy amongst its users due to the current expectations and standards in terms of what we call User Experience (or UX)...."

In a recent whiter paper signed by the seasoned CRM Consultant Luis Melo, the UK based Oracle Partner Enigen (Twitter @EnigenCRM) reviews the issues adressed by the new Siebel Open UI and comments on supported platforms, features & fonctions as well as deployement options.

Get your free copy of this White Paper by contacting charlotte.baillie@enigen.eu

Oracle Fusion CRM Implementation Training On Demand: My training when I want it....

Oracle Fusion Applications : Learn what you need and when it suits you

The Oracle University’s course "Oracle Fusion Applications: CRM Implementation" has just become available in a Training On Demand format.

What is Training On Demand? It is an Expert training delivered by Oracle’s top instructors in a sophisticated streaming video recording, available for 90 days, 24 hours a day, 7 days a week. Students can perform full-text search, fast forward, go back over a previous topic, etc. as they want. It is THE most flexible training format as of Today!

Besides the the course topics, you can find a Sample Video and an Introduction from the Instructor on this webpage

Save valuable time and money by taking advantage of your unscheduled free time to up skill your staff at their own pace.

Remember that your OPN discount is applied to the standard prices shown on the website.

Get in contact with your local Oracle University team for more information and assistance.

Monday Jan 21, 2013

Fusion CRM Partner Lab - Madrid February 6 & 7

Oracle EMEA OPN partners are invited to join a 2 days, free of charge, Fusion CRM Partner Lab to take place in Madrid on February 6 & 7, which will be very convenient for all partners located in the Iberian region!

This PartnerLab event presents the fundamental concepts of the Oracle Fusion CRM Applications. It introduces to functional areas of the product, how it is used and what you need to consider when implementing it for an organization. These 2 days consist of discussions, presentations, demonstration and hands on exercises. There are mandatory training prerequisites in order to be able to join this class.

At the end of the 2 days training, your CRM architects will be able to map Fusion CRM against customers and prospects unique business requirements.  

If you are interested to attend or are willing to receive an invitation, please send an eMail to ana.navarro@oracle.com or contact  richard.lefebvre@oracle.com

Please note that we intend to deliver similar classes in the near future in Utrecht (NL) and Munich (D).

M.Video Selects Oracle Commerce Solutions to Support Growth and Develop a Complete Customer Experience

Large Russian Consumer Electronics Retailer Will Use Oracle to Engage Customers at Every Touch Point

  • M.Video, a leading Russian consumer electronics retailer, has selected Oracle Commerce solutions to support growth by helping to deliver a consistent and dynamic customer experience across its web, call centre, mobile and social channels, along with its more than 280 stores in more than 120 cities.
  • The first and only publicly traded company in its sector, M.Video offers over 20,000 audio/video, digital, small and large home appliances, media and entertainment products as well as accessories, and is well known for its outstanding customer service.
  • Following a full and competitive evaluation, M.Video identified Oracle Commerce, including Oracle ATG Web Commerce, Oracle Web Commerce Service Center and Oracle Endeca solutions, as the integrated, scalable platform to support all consumer touch points and facilitate a complete cross-channel experience.
  • The implementation will replace M.Video’s legacy system which lacks the flexibility to meet the changing needs of its customers and engage more effectively through recommendations, promotions and search.
  • Implementation of the Oracle Commerce solutions is underway with Gold-level Oracle PartnerNetwork (OPN) members, EPAM and Spindrift providing business consultancy, integration and development.


 

Saturday Jan 19, 2013

Spain Special: Oracle CRM & CX Sales Readiness Training for Partners - Madrid, February 5th 2013

We are very pleased to invite all partners from Spain to a one day, free of charge, Oracle CRM & CX Sales Readiness Training in Madrid on Tuesday February 5th 2013!

(Please note that similar events will take place in Utrecht on February 1st, in London on March 7th and in Munich at a date to be defined. Partners in France are invited to join the Oracle OPN Day on January 23rd in Paris to be presented with a similar content)

For the event details, agenda and registration, please send an eMail to ana.navarro@oracle.com

Friday Jan 18, 2013

Benelux Special: Oracle CRM & CX Sales Readiness Training for Partners - Utrecht (NL), February 1st 2013

We are very pleased to invite all partners from Benelux to a one day, free of charge, Oracle CRM & CX Sales Readiness Training in Utrecht on Friday February 1st 2013!

(Please note that similar events will take place in Madrid on February 5th, in London on March 7th and in Munich at a date to be defined. Partners in France are invited to join the Oracle OPN Day on January 23rd in Paris to be presented with a similar content)

For the event details, agenda and registration, please visit the event page here!

Architects Session on Fusion implementation + extensibility replay available

The Architect sessions is a series of Oracle products updates that are presented live (in one country), are broadcasted online and recorded.

From the overall sessions' calendar, I recommend the following session:

Click on the session description, then on the "register" button in order to register. You will be asked during the registration process to select the preferred session method: "live", "online" or "recording".

Once you have completed your registration, you will receive an email with all practical information. You will also receive a username and password to register for other training sessions on the platform.

Understanding Oracle Fusion Applications CRM features and key concepts

If an overview is all you need or if you’d like an overview before delving into details, then Oracle University has a 1-day Live Virtual Class that teaches you the Fusion CRM features and key concepts and gives you a good understanding of the Lead Management, Opportunity Management, Territory Management and Forecasting processes. Currently events are scheduled in English, French and German. Read the course description and dates. Remember that your OPN discount is applied to the standard prices shown on the website.

Get in contact with your local Oracle University team for more details and course dates

Oracle Fusion CRM 11g Incentive Compensation Essentials Exam: Free Vouchers still available!

The Oracle Fusion Customer Relationship Management 11g Incentive Compensation (1z1-472) is still available for you at NO COST!

Take advantage and get your FREE VOUCHER now!

This certification covers topics such as: Model and Configure Incentive Plans, Assign and Credit Participants, Transactions & Compensation Calculations, Payment, Reporting, Common Applications Configuration for Incentive Compensation, Define Incentive Compensation Base Configuration and Define Extensions for Incentive Compensation. This certification differentiates candidates in the marketplace by providing a competitive edge through proven expertise. Up-to-date training and field experience are recommended.

Check the
Exam Study Guide to get an insight on the exam topics and objectives, to get pointers to resources that can guide your preparation.

Successfully completing the requirements of this certification track earns the designation of Oracle Fusion Customer Relationship Management 11g Incentive Compensation Certified Implementation Specialist. This certification differentiates OPN members in the marketplace by providing a competitive edge through proven expertise.

This certification helps the OPN member's partner organization qualify for the 
Oracle Fusion Customer Relationship Management 11g Specialization.

Thursday Jan 17, 2013

Oracle Social Network: Working with Oracle Fusion CRM

In this short video, you can see how sales interactions with Oracle Social Network are easy, effective, and efficient to use across a virtual CRM team, allowing participants to update CRM opportunities, start Conversations, find experts, and keep their social network up to date.
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