Thursday Nov 19, 2015

Video: meet the solution powering 120 Million+ annual field service events

Field service events are often the only direct interactions brands will have with their customers—so they must be executed flawlessly! Use this video to showcase Oracle Field Service Cloud’s core capabilities and to explain the foundational, time-based, and predictive approach that makes it the most cutting-edge field service management solution in the world.

Watch Video »

Wednesday Nov 11, 2015

New Oracle Service Cloud Policy Automation video

Take this three minute Oracle Service Cloud Policy Automation Solution Overview video to get a quick overview of Oracle Service Cloud Policy Automation solution and how it can help Policy Centric Organizations to improve their service to customers!

Monday Nov 02, 2015

New Oracle Commerce Cloud Web Page

Commerce Cloud Web pages are constantly improving with more assets and information for your prospects and customers. Check out the new Commerce Cloud website, share it with your customers, and come back often to find the latest public assets

The Oracle Commerce Cloud web page is a great source of sharable assets for your customers and prospects.  Find the latest infographics, white papers and brochures to help introduce our exciting SaaS commerce platform.

Invite your prospects to experience unbounded growth and increased revenue for their businesses with a cloud solution designed for agility and optimum performance.

New Oracle CPQ Blog

Avoid the "Booze Cruise" effect in your organization…. Learn how CPQ can enable tight management of pricing approval and quote creation.  Manage risk and maintain critical margins by monitoring product/price variance across your organisation. 

Discover and bookmark this new CPQ blog.

In the Know: Oracle Modern Best Practice

Summary: More than 70 Oracle Modern Best Practices are available by business function & industry to help customers embrace business transformation.

Find out how Oracle Modern Best Practice supports game-changing innovation and growth.

Friday Oct 30, 2015

New Innovations Across Oracle CX Cloud Extend Industry’s Most Complete, Innovative and Proven CX Suite

Oracle empowers organizations to deliver personalized and industry-specific customer experiences


The introduction of new industry-specific solutions and a range of enhancements reinforce Oracle’s commitment and continued innovation in the Oracle Customer Experience Cloud (Oracle CX Cloud), which is built on the industry’s most proven, complete and innovative CX applications suite. Organizations can move seamlessly across the full spectrum of marketing, sales, service, commerce, and social tools in order to deliver exceptional experiences and create brand advocates.

Read the complete Press Release here

Tuesday Oct 13, 2015

Oracle's Applications Customer Connect: Connect, Learn and Explore Oracle CX Cloud

Introducing the Oracle Applications Customer Connect Community! As a member, you can ask questions, share your own expertise, join live sessions, or tap directly into the knowledge of a business area owner to explore product functionality and best practices. Join the conversation today!

Learn and Explore

Looking for documentation, tutorials, or videos to learn about Oracle Cloud applications and services? Want to get up to speed on what's new in the latest cloud releases? Browse our comprehensive help resources to get your answers today.

Events and replays

Applications Customer Connect offers a variety of events, webinars and replays. As an illustration, here are the September 2015 events that are available for replay:

Join today

Wednesday Sep 30, 2015

Oracle Service Cloud September 2015 Newsletter

Interested in the Customer Service market and opportunities? The Oracle Service Cloud September 2015 newsletter is here for you!

Highlights of this issue include great articles on Community Self-Service, Video Chat and Knowledge Management.

Read it here

Monday Sep 14, 2015

Innovation - Social Monitoring to Idea Capture

New Oracle Modern Best Practice for Innovation focusing on Social Monitoring to Idea Capture is now available.

By leveraging the combination of cloud, mobile, analytics, social and big data, Oracle Modern Best Practice – Social Monitoring helps companies acquire ideas and feedback on products and services from social media channels inside and outside of their organizations.

Customer facing content on Oracle Modern Best Practice – Social Monitoring

Thursday Jul 16, 2015

Oracle Modern Best Practice for Startups

Oracle Modern Best Practice for Startups is now live!

In the early days of any organization, it’s all about maintaining balance—managing momentum and setting a solid foundation for growth. Companies can implement modern business processes that enable them to respond quickly to new opportunities by leveraging key enabling technologies—cloud, analytics, mobile, social, big data, and the Internet of Things—to achieve more, faster (and with fewer resources).

Customer facing content on Modern Best Practice for Startups

Monday Jul 13, 2015

Oracle Cloud Business Builder program

During last month’s global partner kick off call, Oracle PartnerNetwork announced new programs including the Oracle Cloud Business Builder program. The program’s website helps partners build their cloud business with Oracle

It includes information, tutorials, how to guides, videos and multiple resources to help you refer and resell, develop and integrate, and architect and implement Oracle cloud and enabling technologies

Click here to access the Oracle Cloud Business Builder single-source website. Click here to read the press release announcement.


Cloud Specialization Catalog

With OPN Specialized, Oracle Partners have the opportunity to earn specialized status for a particular focus area by meeting globally consistent business and competency criteria that are specific to each specialization

The Specialization Catalog offers a consolidated view of all qualifying specializations launched and planned as part of the OPN Specialized Program

Partners can apply for qualifying specializations when all accreditations and certification exams are in production

For more information, please refer to the Overview and Frequently Asked Questions for Product Version Specialization

Thursday Jul 09, 2015

Oracle Service Cloud In action

We think you’ll like this new video. It brings the Oracle Service Cloud to life by showing companies how it's possible to deliver the right answers at the right time to their customers' preferred service channels and devices. Watch Video »

Wednesday Jul 08, 2015

New: Oracle Partner Network Cloud Business Builder

The Oracle Partner Network Cloud Business Builder is a new content area on OPN serving as the new single-source for partners to build their cloud business with Oracle and connect them to the cloud resources and programs available.

You can access it here:

The site is divided in three main cloud areas based on the partner activities and type:

Refer & Resell (targeted to VARs)

  • Referral program
  • PaaS and SaaS resale
  • Cloud Marketing Kits
  • Paas Sales Plays (to be added)

Develop & Integrate (targeted to ISVs)

  • PaaS for ISVs
  • Apps on Oracle Cloud Marketplace

Architect & Implement (targeted to SIs)

  • Cloud Fixed Scope Offering
  • Services on Oracle Cloud Marketplace
  • Cloud Specializations
  • BPO program

Friday Jul 03, 2015

Are You Cloud Curious? New videos to help you building your strategy

The cloud has revolutionized how organizations are building and leveraging systems and applications to run their businesses.

We’ve added two new videos to our informative webcast series on channel opportunities in the Oracle public cloud, where we’ll explore key components of our PaaS strategy and offerings, and how partners can elevate their business with Oracle Cloud solutions.

Topics include:

  • Cloud Transformation – why and how your business must change
  • What is available now to sell/use cases
  • Pricing and profitability
  • Implementation/enablement services for partners to deliver
  • Best practices and strategy

Who should View: These webcasts are designed for OPN Resellers, Systems Integrators, and Implementation partners.

The series:

These webcasts are all available to view today, so take this opportunity now to learn how your business can profit with Oracle PaaS solutions!



« November 2015