Sunday Apr 06, 2014

Oracle Configure, Price & Quote (CPQ) Cloud - Partner Playbook Now Available

BigMachines' leading CPQ Cloud is an important addition to Oracle's enterprise-grade cloud solutions. Together, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. The Partner Playbook is an excellent resource for product information, how to position CPQ for Mid-Market and CPQ Platform into the right targets, and Oracle CPQ Cloud partner opportunities to refer, co-sell, implement and service. The Playbook is available as a downloadable document and recorded sessions. Oracle CPQ Cloud Knowledge Zone > Market and Sell tab.


In combination with Oracle's enterprise-grade cloud solutions, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. Watch the Partner Welcome Webcast Replay to learn about Oracle's CPQ Cloud strategy, CPQ for mid-market and CPQ platform opportunities, and more. 

Thursday Mar 20, 2014

Siebel - Eloqua Integration Solution by ITC Infotech

Leverage the power of Eloqua Marketing Automation in an existing Siebel account by using EASI, an Integration solution built by ITC Infotech between Eloqua and Siebel.

Check this YouTube video to find out more about EASI and contact  if you want to be introduced to ITC Infotech.

Enigen Group awarded as Oracle Specialized Partner of the year in two different EMEA countries

Enigen, one of the first pioneers working on Oracle cloud applications, is more than ever a leading Oracle partner, able to deliver high-quality consultancy solution and services in the area of Customer Experience (CX), Customer Relationship Management (CRM), Social Relationship Management (SRM) and Business Intelligence (BI).

The Enigen group managed to score 10+ new customers in EMEA over the last 6 months in Italy, UK and Switzerland, implementing solutions based on Oracle Sales Cloud and RightNow, across different industries including manufacturing, charity, financial services, gaming and retail. The Enigen group also participates to the Eloqua Partner Program.

On December 2012, the group founded another company in Brazil. After few months from the startup, the group achieved another success case, based on Oracle Sales Cloud, in the Medical Devices Industry.

Enigen Italy was awarded on 5th December 2013 as Oracle Specialized Partner of the year, competing against much bigger and prestigious organizations. Enigen UK won the same award on 11th March 2014!

Contact to find out more about Enigen's customers and success stories withOracle Cloud CRM, SRM and CX.

Monday Feb 24, 2014

CRM solution migration to Oracle Sales Cloud made easy by Conemis

In this new video, find technical information regarding Conemis solution that make the data migration from any existing CRM solution (, Microsoft Dynamics, etc.) to Oracle Sales Cloud easy!

CRMIT Solutions' CRM++ Asterisk Telephony Connector Achieves Validated Integration with Oracle RightNow Cloud Service

CRM++ Asterisk Telephony Connector offers a comprehensive integrated telephony channel solution for Oracle Service Cloud. Oracle RightNow Cloud Service customers can now directly access Asterisk Telephony features through the CRMIT Solutions' Unified Agent Desktop enabling an efficient cross channel customer experience

Milpitas, US, Febrauary 13, 2014 - CRMIT Solutions, a contact centre and mobile experience solution provider specializing in marketing, sales force & service automation, CRM implementation & migration, training and user adoption solutions, announced today it has achieved Oracle Validated Integration of CRM++ Asterisk Telephony with Oracle RightNow Cloud Service, a component of Oracle Service Cloud. CRMIT Solutions is a Platinum level member in Oracle PartnerNetwork (OPN).

To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customer and partner community. By achieving Oracle Validated Integration, CRMIT Solutions has been recognized by Oracle for its integrated Oracle RightNow Cloud Service offering that can help enable organizations to achieve sustainable business growth through relevant, cross-channel customer interactions that strengthen customer relationships, and help reduce costs by maximizing agent efficiency.

"The CRM++ Asterisk Telephony Connector for Oracle Sales Cloud showcases CRMIT Solutions focus and commitment to extend the Customer Experience (CX) expertise to our existing and potential customers," said Vinod Reddy, Founder & CEO, CRMIT Solutions.

"Achieving Oracle Validated Integration gives our customers confidence that the CRM++ Asterisk Telephony Connector for Oracle RightNow Cloud Service is functionally sound and performs as tested," said Kevin O'Brien, Senior Director, ISV and SaaS Strategy, Oracle. "For solutions deployed on-premise, in the cloud, or both, Oracle Validated Integration applies a rigorous technical review and test process that helps to reduce deployment risk and improves the user experience of the partner's integrated offering."

Wednesday Feb 05, 2014

Oracle B2C Commerce Survey 2014

Where are you focusing your efforts in 2014? Take our B2C Commerce survey, win an Amazon 100$ gift card and see how you compare to your peers 

Friday Jan 31, 2014

Boost your Siebel project value with Eloqua marketing integation, powered by ITC Infotech's EASI

EASI is an Integration solution built by ITC Infotech between Eloqua and Siebel. This 8' video shows the products integration.

Please contact me if you have any interest to be introduced to ITC Infotech to learn more about this solution.

Saturday Jan 25, 2014

InFact on the way of success with Oracle Sales Cloud

Following their recent Oracle Sales Cloud project success at Global Drinks (Germany), InFact has signed a new Oracle Sales Cloud implementation project with a leading Domestic glassware manufacturing company to
  • Migrate their CRM On Demand to Oracle Sales Cloud
  • Provide real time integration between Oracle Sales Cloud and SAP
  • Implement a Dealer Self Service portal to share opportunities and get feedback from the field

This win has been largely made possible thanks to InFact’s expertise and it’s solution stack around PRM enablement and SAP integration on Oracle Sales Cloud. For more information visit

Wednesday Jan 08, 2014

Best Practices for Social Media as a Customer Support Channel

Looking for Best Practice Tips for Social Customer Service? Get ready for the New Year with this free Ovum’s report here!

Friday Dec 20, 2013

Swiss Post Solutions wins the 2013 Best European Lead Nurturing Programme

Shout out to Swiss Post Solutions: one of the Eloqua Markies award winners, who increased their number of sales converted leads and overall campaign ROI (500%+). Read more about their success program here

Participate in the Future of Oracle PartnerNetwork: OPN Survey

Participate in the Future of Oracle PartnerNetwork: Respond to the OPN Survey!

We want to keep improving our partner program - ultimately to improve your business opportunity with Oracle. So let us know how we can improve OPN, and please do it by January 31, 2014 (extended deadline).

If you didn't receive an invitation and want to contribute

  • Look in your Spam/Junk folder for emails from Oracle Alliances and Channels dated October 31, November 1 or December 4 or
  • Request an invitation from

If you haven't already responded, you will receive a new invitation to participate during the week of January 6, 2014.

Monday Dec 16, 2013

Oracle RightNow and S4RB help sustainability at Walmart

Walmart, the largest retailer in the World, has adopted Oracle RightNow to simplify the capture of thousands of supplier sustainability innovations. Both the product's selection and the implementation project were supported by S4RB, an Oracle UK partner specialized in finding solutions to create environmental and financial value.

Watch this 2' video to find out why Oracle's RightNow was selected, and find out more about S4RB here!

Tuesday Dec 10, 2013

Upgrade and protect your customers' Siebel solutions with aMind!

aMind Solutions, an ISV and Oracle Gold Partner, has a proven record of helping customers and system integrators leverage their Siebel implementations to achieve significant business benefit.

With deep roots in Siebel CRM and Order Management, aMind Solutions is a leading provider of technology, implementation, and consulting services for Oracle’s Siebel CRM solutions.

  • Founded in 2005 by the Siebel experts, architects, and engineers who designed and developed Siebel CRM and Order Management
  • Complements and extends Oracle Siebel CRM, helping companies deliver seamless customer experiences across all touch points – Web, partner portal, call center, self-service, field sales, retail and more
  • aMind Solutions is an Oracle Gold Implementation and Product Alliance Partner with many successful engagements in Fortune 500 companies globally and a member of Oracle Customer Advisory Board
  • Recognized globally as the “Best in Class” for deploying alternate user interfaces that leverage the power of Siebel with outstanding business benefits.

aMind specialises in the following areas:

  • Order Management/ Quoting/ Configuration and Siebel Performance
  • Multi-Channel Solutions leveraging the aMind Web Framework
  • Mobile: Connected & Disconnected applications across multiple enterprise systems leveraging the aMind Mobile Framework

For more information on aMind solutions for Siebel, visit

Friday Nov 22, 2013

CUBIS' Success with Oracle Sales Cloud

Watch this 4' YouTube video featuring the success of Cubis (UK) with Oracle Sales Cloud!

Outbox (Poland & UK) becomes the first Oracle Sales Cloud reseller in EMEA

I am delighted that Outbox, Headquarter'ed in Poland with a strong presence in the UK has become yesterday the first official Oracle Sales Cloud in EMEA!

In order to achieve this status, Outbox has prepared an Oracle Sales Cloud Fixed Scope Offering that you can get directly from Outbox here: or in the datasheet here.Check also Outbox entry in the Oracle OPN Solutions Catalog.

Congratulations to the Outbox team !



« April 2014