Monday Jul 20, 2015

Oracle Sales Cloud - Preparing to Upgrade to Release 10

Hear about recommendations for how to prepare for, validate, and deploy your upgrade to Release 10. A general project plan will be laid out to help guide you through a series of tasks and considerations for each phase of your upgrade.

Tuesday, July 21, 2015, 9 a.m.–10 a.m. PT

Presented by Cheryl Dajczak and Anne Romano, Oracle Sales Cloud Customer Success

Event Details

Monday Jul 13, 2015

Oracle Global Partner Kick Off Replay

The Oracle PartnerNetwork FY16 Global Partner Kickoff took place on June 23 at 9am PST. This event was an opportunity to get up close with Oracle executives Mark Hurd, Thomas Kurian, and John Fowler.

This year’s program is a great way to learn about the ways you can accelerate sales & revenue through Oracle’s full-stack offerings.

Watch the replay

 

Customer Connect Upcoming Events: Sales Cloud: Release 10 Highlights

Learn how Oracle Sales Cloud Release 10 will help you increase your sales productivity, increase revenue and better manage multi-term deals.

Tuesday, July 14, 2015, 9 a.m.–10 a.m. PT

Presented by Catherine You, Oracle Sales Cloud Product Management Vice President, with Demos from Chris Thompson (Mobile Call Reports), Padmaja Varanasi (Recurring Revenue), and Ronny George (White Space Analysis)

Event Details and Registration

Thursday Jul 09, 2015

Partner Webcast: Oracle Policy Automation Mobile SDK

Do you have clients in financial services, manufacturing or the public sector? Do those clients need mobile solutions for sales agents, field service reps, or assessors? Did you know Oracle Policy Automation can be a powerful differentiator in the solution you offer to your customers?

Join the OPA Product Development Team - Davin Fifield, Phil Whitwell and Chris Flemming to understand how!

Get inspired to develop your own standout mobile solutions for your customers, leveraging Oracle’s leading policy automation platform for users such as financial product sales agents, government benefit assessors, field service equipment technicians, and more. Plus:

  • Hands-on demonstration
  • How to download OPA Mobile SDK
  • How OPA Mobile SDK is licensed
  • Roadmap and upcoming features

Questions? If you have any questions you would like addressed during the session, please send an e-mail to heike.lorenz@oracle.com at least 24 hours before the event. You will also have the opportunity to ask questions during the live Webcast via phone and using chat functionality.

Date and Time: 30th July, 2015, 8am GMT, 9am CEST (Add to calendar)

Dial-in Information:

Show global numbers

Conference ID: 2137172

Passcode: 1234

Join the Live Seminar

Meeting Number: 594 931 852

Password: opa42

Wednesday Jul 08, 2015

Put Oracle Commerce Cloud on your eCommerce SAAS shortlist

"Put Oracle Commerce Cloud on your eCommerce SAAS shortlist"...

This is the conclusion of a recent top market analyst report on the new Oracle Commerce Cloud solution. The analyst adds, as further statement:

"eBusiness teams responsible for leading a future eCommerce replatforming project now have another credible enterprise SaaS offering to add to their shortlist that carries with it both pedigree and credibility from the scale of the Oracle Cloud in which it resides."

Thursday Jun 25, 2015

Oracle Service Cloud July Ask the Experts Webinar: Providing Multilingual Customer Support

Wednesday, July 29th @ 8 a.m. PST/11 a.m. EST

Hear Oracle Service Cloud customers Josh Larson, Sr. Manager, Technology Solutions & Operations at LinkedIn and Matt Cooper, Global Customer Experience CRM & Project Manager at iRobot Corporation showcase how they support clients worldwide using Language I/O technology in conjunction with Oracle Service Cloud to simplify processes, reduce costs and support more markets. During this webinar, Josh and Matt will cover:

  • Their respective multilingual support strategies
  • Before & after Language I/O technology implementation (LinguistNow)
  • Implementation & configuration
  • Demo of LinguistNow (FAQ’s and Incidents)
Register Now!

Tuesday Jun 23, 2015

Modernize Your Customer Experience by attending 2015 OOW CX Central

In today's world you need to exceed your customers' expectations. Your customers expect a seamless experience when they interact with your brand. Don't fall behind. Attend CX Central @ OpenWorld to:

Hear how customers are modernizing their business with native mobile, social, and analytics technologies to beat out their competition.

Learn from industry experts and discover how to leverage best practices for never missing an opportunity with a customer and gaining a competitive advantage.

Find out about the latest in Oracle Cloud and CRM solutions, including marketing, sales, service, and commerce

See CX Central details here

Monday Jun 22, 2015

Live Webcast – Larry Ellison Unveils New Oracle Cloud Platform Services - Today 10am PST

Launch Webcast: Integrate, Accelerate and Lead with the Oracle Cloud Platform

Watch live as Larry Ellison, Executive Chairman of the Board and Chief Technology Officer and Thomas Kurian, President, Product Development, unveil new Oracle Cloud services.

Discover how you can drive innovation with the leading enterprise Cloud platform:
  • Integrate with next-generation Cloud services.
  • Accelerate application development and deployment.
  • Lead the transformation of your business.

Tune-in early -- live interviews start at 10:00 a.m. PST Register today.

Wednesday Jun 17, 2015

Boxfusion Consulting Sales Cloud Reference Forum - June 23rd

Join us for another Oracle Customer Reference Forum on June 23, 2015, to hear Andy Stevens, Delivery Director of Boxfusion Consulting, talk about why they have chosen to implement Oracle Sales Cloud. Andy will share Boxfusion’s selection process for Oracle Sales Cloud, its implementation approach, and benefits derived from the application. He will also talk about Boxfusion’s experiences helping customers implement Oracle Sales Cloud.

Register now to attend the live Forum on Tuesday, June 23, 2015, at 8:00 A.M. Pacific Time/11:00 A.M. Eastern Time and learn more from Boxfusion Consulting directly.

Listen to all Customer Forum replays available on demand here, including Acorn Paper, APEX IT, Batesville, Hardware.com, iBasis, and more!

Register Now: Save Yourself Time and Headaches With Oracle Service Cloud Report Administration Tips & Tricks

We invite you to register for this upcoming Oracle Service Cloud Ask the Experts webinar.

Save Yourself Time and Headaches With Report Administration Tips & Tricks

Wednesday, June 24 @ 8 a.m. PST/11 a.m. EST

Join Kenny Tietz, Oracle Service Cloud Analytics Product Manager and previous Customer Care Operations Manager, as he dives into the tips and tricks that will save you time with report administration. Hear Kenny discuss how to avoid common pitfalls that plague experienced and new administrators alike when creating/maintaining reports for their organizations. During this webinar Kenny will talk about:

  • The report lifecycle
  • The importance of creating and sticking to a reporting plan
  • Using templates and report linking to save time and create consistency
  • Benefits of using the Report Management tool

Register Now!

Friday Jun 05, 2015

Replay: Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners

Missed this week's Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners? Here is the link to the replay

Oracle continues to make impactful investments in Oracle Service Cloud to help you provide the best customer service experiences to your customers, at scale.

We’ve also delivered some exciting innovations over the last 12 months to increase customer retention rates, improve agent and administrator productivity, and further lower service costs.

Take this Oracle Service Cloud Roadmap Webinar replay to:

  • Hear about the most exciting planned innovations (includes 2015, 2016 and beyond Roadmap)
  • Review the most valuable recent feature updates
  • Get expert answers to your roadmap questions

Never before has it been easier to upgrade, so plan now to take advantage of recent and upcoming innovations.

Tuesday Jun 02, 2015

Registration open: Oracle Commerce workshop for EMEA partners - Amsterdam/Utrecht June 23-24-25th

Start Building Your Commerce Cloud Practice! We’re bringing our exclusive three-day workshop for our top partners in EMEA. The EMEA Oracle Commerce Cloud Service Workshop in Amsterdam/Utrecht, Netherlands on June 23, 24, and 25.

Join Oracle Commerce Cloud Product Management and Product Development over the course of 1+2 days as we dive into Oracle Commerce Cloud Service.  

Oracle Commerce Cloud Partners are key players in the success of this new solution. Oracle Commerce Cloud is focused on simplicity and rapid deployment.  With a prebuilt Responsive Design storefront, reusable widgets and intuitive tools to manage the catalog and experience, you can get your customers live in weeks, not months.

Day 1 – Amsterdam (airport hotel, allowing same day fly-in & fly-out), June 23

Day 1 is the chance for business and technical users to learn the basics about Oracle Commerce Cloud and our go-to-market strategy so you can identify new opportunities for your businesses.

Day 2 & 3 – Utrecht (NL), June 24 & 25

Day 2 & 3 is for technical users to get a deep dive into Oracle Commerce Cloud with topics such as designing sites, managing product catalogs, leveraging integration points, and working with the API-first architecture

Register here

If you have any questions please contact richard.lefebvre@oracle.com

Friday May 22, 2015

Save-the-date: Oracle Commerce workshop for EMEA partners: Amsterdam/Utrecht June 23-24-25th

Start Building Your Commerce Cloud Practice! We’re bringing our exclusive three-day workshop for our top partners in EMEA. The EMEA Oracle Commerce Cloud Service Workshop in Amsterdam/Utrecht, Netherlands on June 23, 24, and 25.

Join Oracle Commerce Cloud Product Management and Product Development over the course of 3 days as we dive into Oracle Commerce Cloud Service.  

Oracle Commerce Cloud Partners are key players in the success of this new solution. Oracle Commerce Cloud is focused on simplicity and rapid deployment.  With a prebuilt Responsive Design storefront, reusable widgets and intuitive tools to manage the catalog and experience, you can get your customers live in weeks, not months.

Day 1 – Amsterdam (airport hotel, allowing same day fly-in & fly-out), June 23

Day 1 is the chance for business and technical users to learn the basics about Oracle Commerce Cloud and our go-to-market strategy so you can identify new opportunities for your businesses.

Day 2 & 3 – Utrecht (NL), June 24 & 25

Day 2 & 3 is for technical users to get a deep dive into Oracle Commerce Cloud with topics such as designing sites, managing product catalogs, leveraging integration points, and working with the API-first architecture

Save the date, and start planning. Registration will open soon and seats will be extremely limited, so please register early.

Day 1 will be open to all OPN members; participation in Days 2 & 3 will be more limited due to space & training format considerations. Only a limited number of registered partners will be confirmed on day 2 & 3.

If you have any questions please contact richard.lefebvre@oracle.com

Thursday May 21, 2015

Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners - CHANGE OF DATE! Now June 3rd, 5pm CET

Please note that we are changing the date - from June 9th to June 3rd - of our Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners. The new registration page is here

Oracle continues to make impactful investments in Oracle Service Cloud to help you provide the best customer service experiences to your customers, at scale.

We’ve also delivered some exciting innovations over the last 12 months to increase customer retention rates, improve agent and administrator productivity, and further lower service costs.

Please join Christopher Patterson (Senior Director, Oracle Service Cloud Product Management) and myself on Tue June 3rd at 5pm CET (4pm GMT) for a special 90' EMEA Partners webinar on Oracle Service Cloud (aka RightNow) strategy and roadmap.

Join this Oracle Service Cloud Roadmap Webinar to:

  • Hear about the most exciting planned innovations (includes 2015, 2016 and beyond Roadmap)
  • Review the most valuable recent feature updates
  • Get expert answers to your roadmap questions

Never before has it been easier to upgrade, so plan now to take advantage of recent and upcoming innovations.

Register here

Monday May 18, 2015

CRMantra helps increasing Siebel users’ acceptance!

Here is another confirmation that, with the right support from an experienced System Integrator leveraging Siebel Open UI, Siebel users can be delighted!

OPN partner’s CRMantra has been able to achieve a spectacular improved User Experience (UX) by using the tools proved by Siebel OpenUI on internal, partner, customer and mobile channels.

It takes less than two minutes to look at the evidence!

View the videos on their blog at - http://bit.ly/1JxQkS9 .  Or, visit their YouTube channel: https://www.youtube.com/user/CRMantra . 

So, whether you are trying to expose your CRM functionality across different channels and devices, or trying to get OpenUI to do its magic, you need to speak with them (www.CRMantra.com).

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