Friday Apr 24, 2015

Oracle Siebel IP2014 Partner Workshop - Reading (UK), May 13&14

Oracle is hosting a special 2-day event to give our partners an overview of the Siebel IP 2014 release, and an opportunity to work through hands-on labs and demos to learn about key concepts and best practices with Open UI.

May 13 - May 14, 2015 9:00AM – 6:00PM GMT

Oracle Office Reading, Oracle Thames Valley, Park Oracle Parkway Reading RG6 1RA, United Kingdom

The Oracle Siebel IP2014 Partner Workshop will feature key experts on our team who will guide you through the IP2014 release.

Key topics include:

  • Open UI and Responsive Web Design
  • How the Plug-in wrapper works with RWD
  • HTML Template Manager
  • Event Helper
  • Building Mobile Apps and Touch Devices
  • Migrating to IP2014
  • A preview of IP2015

Need to catch up on Open UI? Come and join us at our pre-session workshop. We’ll briefly touch on:

  • What is Open UI?
  • Siebel’s history and transition from the HI client to Open UI
  • What you can do with Open UI?
  • How does Open UI fit into Siebel’s Architecture?
  • The incredible opportunity for partners to help existing Siebel customers migrate to IP2014, and building compelling user experiences for their Siebel Applications across multiple channels (e.g. Desktop, Mobile, Tablet, etc.)


  • Practice Managers/Directors
  • Developers: Java, Siebel, User Interface, Web
  • Architects
  • Functional and Technical Consultants
  • Delivery Management Resources
  • Sales Consultants

Register here

Thursday Apr 23, 2015

“Digital Disruption: It’s Not What You Think” by Oracle’s Rob Preston

A Guest Post by Oracle’s Rob Preston, Editorial Director, Content Central (pictured left)

TechTarget’s Tom Goodwin uses Uber, Facebook, Alibaba, and Airbnb as examples of players with new tech-savvy business models that are disrupting their industries. Goodwin believes that our economic future lies in controlling the software interfaces that connect goods and services with the customer. In his mind, it’s all about the digital customer interface and things such as costly brick and mortar, physical goods, and intangible services are old school and irrelevant.

But Oracle’s Rob Preston contends (in a recent Forbes OracleVoice article) that digital disruption is much more than the customer interface. “It’s also about modernizing manufacturing and financial processes, overhauling entire supply chains, bringing more intelligence to marketing and sales strategies, making it easier for people and teams to collaborate, and rethinking talent recruitment and management,” he says. contends that digital disruption  runs much deeper than the customer interface.

Preston states that this disruption caused by cloud, mobile, data analytics, and social might not be as exciting as that caused by the likes of Uber and Airbnb, but it’s just as profound. Preston does a nice job of weaving in examples, industries, and insights into the article to make his case.

Tuesday Apr 21, 2015

Webinar: Oracle Commerce Cloud overview and partnership opportunities for Oracle EMEA Partners

Oracle Commerce Cloud is the new landmark eCommerce solution, combining the power of Market Leading Oracle Commerce for merchandizing, self-service commerce and content management, with all the benefits of SaaS business applications, including agility, speed of deployment and lower TCO.

Join us for an OPN webcast specially designed to give our EMEA partners a preview on Oracle Commerce Cloud product positioning, business benefits, features & functions. During this 90’ webinar, we will also share with you the partner business opportunity and OPN enablement plans.

Date & Time: Tuesday, May 05, 2015, 09:30am to 11:00am CET

Join this session if you are interested to develop your Customer Experience practice with the next eCommerce market’s game changer.


  • Commerce Market Dynamics
  • Oracle Commerce Cloud Strategy
  • Oracle Commerce Cloud Value Proposition, Differentiators & Target Customers
  • Oracle Commerce Cloud Features & Roadmap Details
  • Oracle Commerce Cloud Pricing
  • What’s in it for Partners?
  • Partner Enablement Plan
  • Next Steps & Call to Action
  • Q&A


  • Dan Turner - Sales Director Commerce EMEA
  • Stuart Anderson - Sales Consulting Director Commerce EMEA
  • Richard Lefebvre - EMEA CX Partners Program Director

Registration: register HERE

Friday Apr 17, 2015

UK Special: Modern Business Summit, London 28-30 April 2015

We have a brilliant line up of speakers for our Modern Business Summit in London. The agenda includes customer case studies and sessions with CX experts. Which sessions are you most interested in?

Monday Apr 13, 2015

Customer Concepts Magazine

Put the consumer back into B2B, when people buy from people what tips can you learn from the B2C community? #CustomerConcepts

Thursday Apr 09, 2015

Who Said What About Oracle’s Customer Experience Conferences in Las Vegas

Oracle Kathryn Perry was among the throngs of people from around the world who gathered in the Entertainment Capital of the World last week to attend Oracle’s Modern Customer Experience Conferences 2015. The four interactive events included marketing, sales, commerce, and service. They were designed to help attendees explore the trends, techniques, and technologies to deliver a seamless and effective modern customer experience.

There are three articles, which were written after the event, that she wants to draw to our attention:

The first was published in MTA Martech Advisor and covers the announcement of the integrations between Oracle Marketing Cloud, Oracle Commerce, and Oracle WebCenter Sites. We all know how nice it is to ‘be remembered’ across digital channels. However, it’s a challenge for companies to personalize and unify our experiences due to the different platforms, people, and processes. John Stetic, group vice president, Product Development, Oracle Marketing Cloud, says, “Oracle is uniquely positioned to address this challenge … These integrations not only help marketers increase efficiencies, but also drive revenue and enhance the customer experience.”

The second article appeared in Associate Editor Maria Minsker relays that Oracle CEO Mark Hurd talked about how Oracle is gearing up for the Internet of Things. “Java makes sense to have on those things” he said, referring to car companies that will become software providers. He also sees Oracle offering solutions that will take the massive amount of data that will be produced by connected devices and sift the worthwhile from the worthless. But for the time being, Hurd reminded the audience that they can be boldly confident of Oracle’s CX priorities: delivering cross-channel integration and agile solutions.

The third article is in Forbes and is written by Oracle’s SVP Kevin Akeroyd. He states that CMO’s don’t need more data. They need “the right data, married with the right behaviors, in the right context, in real time.” And that data needs to be integrated across all the customer experience channels, not housed in a faraway place. In addition, modern marketers don’t need more bells and whistles, but instead “an open framework that connects data, apps, media, and content.” Akeroyd gives examples of how Oracle Marketing Cloud is successfully supporting its customers and shares five astute questions that marketers are asking as they transition to modern marketing.

Posted by Kathryn Perry on April 7, 2015

Call-for-Proposals for Oracle OpenWorld and JavaOne is now open until 29. April 2015

OpenWorld Call for Presentations is now open and must be submitted by April 29th, 2015.

Each year, Oracle OpenWorld offers 2,000+ sessions at the conference. The majority of these sessions are allocated to Oracle Product Development, presenting on the latest Oracle technologies and solutions, as well as Customers, showcasing their success stories. Only a small number of these sessions are allocated to partner presented sessions each year, so it is important that you know what will be the Oracle decision criteria's for selecting partners presentations.

Important Note: Priority will be given to those partners that best align with the preferred criteria guidelines as outlined below.

Criteria guidelines for Partner selected presentations:

  • Platinum/ Diamond Partner status preferred
  • Specialized in the Product area for which they are presenting
  • Participating at Oracle OpenWorld as either an Exhibitor or Sponsor preferred (learn how to become an exhibitor or sponsor)
  • Presenting with a Customer or with a strong customer case study preferred

See above criteria also in the "Tips for Partners" section on the official website HERE.

Oracle Sales Cloud Reference Forum - April : iBasis

April 21st , 2015, 17:00 CET

Join us for an Oracle Customer Reference Forum at 8:00 AM PT / 11:00 AM ET / 5PM CET on Wednesday, April 21st, 2015 with iBasis’ Katherine Doe, Vice President Commercial Operations. iBasis is a global leader in international voice, mobile data and prepaid services for the communications industry. In this session, iBasis will be sharing why and how they migrated from Oracle CRM On Demand to Oracle Sales Cloud.  Learn how iBasis uses Oracle Sales Cloud’s simplified UI and mobile access to sales information, even when in remote locations, to optimize sales effectiveness while enabling executive visibility to the pipeline. Register here.

Creating New Revenue Streams with the Oracle Cloud

Are You Cloud Curious?

The cloud has revolutionized how organizations are building and leveraging systems and applications to run their businesses.

Join Oracle for our new webcast series on channel opportunities in the Oracle pubic cloud, where we’ll explore key components of our PaaS strategy and offerings, and how partners can elevate their business with Oracle Cloud solutions.

Topics include:

  • Cloud Transformation – why and how your business must change
  • What is available now to sell/use cases
  • Pricing and profitability
  • Implementation/enablement services for partners to deliver

Who should attend: These webcasts are designed for OPN Resellers, Systems Integrators, and Implementation partners.

The series:

These webcasts are all available to view today, so take this opportunity now to learn how your business can profit with Oracle PaaS solutions!

Wednesday Mar 25, 2015

UK Special: How to improve efficiency and customer experience in the Public Sector - a customer event by Oracle partner Boxfusion

Are you delivering the best possible customer experience that you can? At this event dedicated to improving efficiency and customer experience in the Public Sector through the use of digital customer service tools, you’ll see Boxfusion and Kent County Council demonstrate how they have implemented an HR Helpdesk solution (using Oracle’s Service Cloud application), that achieves all of this and more.

If you are looking to gain insight into how your organisation can leverage the latest technology to improve customer experience and efficiency then why not come along to this half day event?

Wed April 22nd - 14:00 - 19:00 - Oracle’s London City (Office 1 South Pl, Greater London EC2M 2RB)

Details and registration here

Extending Oracle Sales Cloud with Oracle PaaS – Free Workshop for EMEA partners- NEW DATES!

The Oracle team is pleased to invite you to a 4-day hands-on workshop on Extending Oracle Sales Cloud with Oracle Platform-as-a-Service (PaaS). Oracle will organize two 4-days Workshops between March – June 2015. We invite you to join the workshop InClass or Remotely (avoid travel time and travel costs by joining remotely). These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners.

Workshop training dates:

  • NEW DATES: 4th - 8th May, 2015. Location: Madrid, Spain. Remote participation is possible.
  • 14th- 17th June, 2015. Location: Dubai, United Arab Emirates. Remote participation is possible.

A workshop consists of live presentations, live demos, and hands-on laboratory exercises. Objective is to help delivery consultants understand How to Extend Oracle Sales Cloud using Oracle Platform as a Service.

IMPORTANT: These workshops are available to selected Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop. If your company has not previously accepted this addendum, please click here to review and accept the terms and conditions. You should be authorized by your company to accept the legal addendum.


  • Overview of Oracle Sales Cloud Extendibility
  • Introduction to Oracle Sales Cloud Tooling
  • Overview of Oracle Sales Cloud Data Model
  • Introduction to Oracle Sales Cloud WebService Interface
  • Real World WebService Queries and Best practices
  • Generating Secure WebService Clients
  • Overview of Oracle PaaS
  • Introduction to Oracle BI Cloud
  • Introduction to Oracle Document Cloud
  • Introduction to Oracle Developer Cloud Service
  • Introduction to Oracle Messaging Cloud Service
  • Oracle PaaS extending Oracle SaaS Design Patterns
  • Introduction to Oracle ADF
  • Using the REST Accelerator and generating custom REST Services
  • Building Secure Integrations
  • Introduction to Oracle Mobile Application Framework (MAF)
  • Introduction to Oracle PaaS/SaaS Accelerators

Workshop Training Format

Approximately 3 hours of live presentation and Q&A daily. Participants will independently work on laboratory activities after the 3-hour live presentation. You will also have access to a forum where you will be able to post questions. We are monitoring this forum to ensure that you will get prompt assistance as you independently work on assigned laboratory work in the afternoon.

Target Audience:

Solution Developers, Enterprise Architects, Technology Consultants, Integration Consultants

Audience is expected to know the following before attending the training

  • Knowledge of J2EE concepts such as WebServices, Web Applications
  • Basic knowledge of the Java Programming language
  • Basic knowledge of Oracle Sales Cloud functional objects, such as Opportunities, Customers, Custom Objects etc

Preparation Work:

· Introduction Series Videos (MOS ID 1482685.1) (requires My Oracle Support login)
· Fusion CRM: Creating a Custom Object Series (requires OTN login)
· Fusion CRM: Creating a Child Object in Application Composer Series (requires OTN login)

System Requirements:

This workshop requires attendees to provide their own laptop and smartphone or tablet. Check registration page for System Requirements details


Please send the list of participants to your Oracle A&C contact sooner the better. A confirmation email alert will be sent to registrants upon approval. Please provide the following information: Workshop, Workshop date, Partner Company, Participant's name, Participant's Corporate Email.

Monday Mar 23, 2015

Check out the new Oracle Sales Cloud Marketing & Sales Kit!

The new Oracle Sales Cloud Marketing & Sales Kit will equip your team with the proper processes, tools, resources, and intelligence to increase revenues and engage with customers earlier and more effectively.

Registration open: Oracle Digital Transformation EMEA Partner Community Launch Summit - Budapest, April 28-29


Digital Disruption: Adj. dig·it·al dis·rup·tion dij-i-tl dis-ruhp-sh?n - Change that occurs as new digital technologies or business models affect the value proposition of existing goods, services and markets

Be part of the Digital Disruption wave that is prevalent in all our partners and customers discussions today. Join us in Budapest to understand what Oracle’s Digital proposition is and how the Digital Business Platform can help change Oracle’s opportunity within your partners go to market proposition.

This will be a great opportunity to understand the value of the complete Oracle Digital Business Platform that leverages our IaaS, PaaS and SaaS solutions.

This will be the first Digital Transformation EMEA Partner Community Summit and is a must attend summit if you:

  • are a partner that wants to understand how to be successful leveraging Oracle’s complete Digital Business Platform solutions
  • are a partner with a Digital go-to-market practice
  • want to know more about Oracle’s complete Digital Business platform

The goal of this summit will be to give our Digital Agency partners, Global / regional SI’s and regional solution partners the opportunity of understanding:

  • Oracle’s Digital Business Platform
  • How you can leverage it
  • Sales plays
  • Available Oracle assets

Oracle executives driving the different product areas will share their insight on new products and market trends, and will be available for one-on-one meetings to discuss go-to-market plans and sales opportunities.

Budapest, one of the most beautiful cities in the world, will be the perfect location to start on your Oracle Digital journey with Oracle's Digital Partner Community launch summit. Detailed venue and hotel booking information will be sent to you shortly.

Date & Location: 28th – 29th April 2015, Budapest, Hungary


Don't miss out on attending this key Oracle Digital Disruptive launch event! Save the date now: 28th – 29th April 2015 and watch out for your formal invitation coming soon.

Siebel Partner Webconference Call - March 20 2015 - Replay Available

If you missed Friday March 20th Siebel Partner Webconference, please find the replay link here (1 hr 2 min)


  • Welcome - Allison Woolsey, Product Marketing, Oracle
  • Siebel CRM Strategy and Roadmap Update - George Jacob, Group Vice President, Oracle
  • Innovation Pack 2015 Insight - John Bedford, Senior Principal Product Manager, Oracle
  • Q & A

Wednesday Mar 04, 2015

Replay: Oracle Sales Cloud, PaaS and CX Integration Update Webinars for EMEA Partners

Missed one or both of these seminars? We are happy to share the replay links with you. See below:

1) Tuesday, March 03, 2015, 10:00am CET (duration 60')

In this first session, Ben Dhanjal, CX Product Management Director EMEA,was discussing the overall Oracle CX strategy, then unveil the Release 9 of Oracle Sales Cloud and present the solution roadmap.

  • Oracle CX strategy update (15’)
  • Oracle Sales Cloud (Fusion CRM SaaS) Release 9 update and roadmap (30’)
  • Q&A’s (15’)

Replay: Download File (automatic start - wait few minutes until the file has finished downloading)

2) Wednesday, March 04, 2015, 10:00am CET (duration 60')

In this second session, Ben was discussing Platform as a Service (PaaS) which is the best starting point to adapt the CX solution to the customer’s unique requirements, then discussed what is Oracle strategy and plans to offer the most effective integration paths between the different CX assets

  • Introduction to PaaS  (25’)
  • Oracle CX Integration Paths strategy (20’)
  • Q&A’s (15’)

Replay: Download File (automatic start - wait few minutes until the file has finished downloading)



« July 2015