Friday Jul 22, 2016

Oracle Sales Cloud Industry Solutions for Communications - Webinar Wednesday, July 27, 2016, 9 a.m.–10 a.m. PT

Presented by Eric-Thierry Martin, Director of Utilities Product Strategy, Sales and Mustafa Cayci, Director, Product Management, Sales

With a simple, easy-to-use interface tailored for sales representatives and sales executives, Oracle Sales Cloud for Communications supports the digital and cloud transformation of Communications Service Providers with rich customer insights, a streamlined industry lead to order process, pre-built integrations, and industry analytics. In this session, you will learn how you can benefit from the released and planned capabilities of this industry solution component of the Oracle CX Cloud suite.

Wednesday, July 27, 2016, 9 a.m.–10 a.m. PT - Event Details

Thursday Jul 21, 2016

Replay: EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote

Missed today's EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote webinar?

No panic: here is the replay link!

Take the 60' replay to hear about this Sales Play's benefits for you and listen to the inspiring opening  remarks by Daryn Mason (Head of Oracle EMEA Marketing Cloud Sales Consulting).

Share the replay link with your colleagues!

*********

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Tuesday Jul 19, 2016

Reminder: EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote - Thursday July 21sth, 10:30-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Monday Jul 18, 2016

Replay: EMEA Partners Customer Experience Sales Plays - Episode 1: Engage at the Edge

Missed today's EMEA Partners Customer Experience Sales Plays - Episode 1: Engage-at-the-Edge webinar

No panic: here is the replay link!

Take the 90' replay to hear about this Sales Play's benefits for you and listen to the inspiring opening and closing remarks by Peter van Maurik (VP Oracle CX Sales) and Jean-Marc Gottero (VP Oracle EMEA Cloud partners).

Share with your colleagues and don't forget to join us on Thursday July 21st - 10:30am CET for the Episode 2: Campaign-to-Order!

*********

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Engage at the Edge is a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Thursday Jul 14, 2016

EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote - Thursday July 21sth, 10:30-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Tuesday Jul 12, 2016

Reminder: EMEA Partners Customer Experience Sales Plays - Episode 1: Engage at the Edge - Monday July 18th, 10am-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Monday July 18th, 10am CET to discover the first of a series: Engage at the Edge, a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Monday Jul 11, 2016

Global Cloud Implementation Workshops for Partners

Learn how to implement Oracle IaaS, PaaS, and SaaS products today! All sessions are offered online at no cost to eligible partners. A fully executed Demonstration Services Addendum to the OPN Agreement is required. Visit the workshop landing page for the workshop schedule, eligibility requirements, and participation details.

Monday Jul 04, 2016

Partner Release Overview Webcast: Oracle Service Cloud August 2016

Oracle continues to make impactful investments in Oracle Service Cloud to help you deliver great customer experiences. The August 2016 release of Oracle Service Cloud adds new capabilities that enable agents to view and understand the customer’s journey.

Attend the Oracle Service Cloud August 2016 Release Overview Webcast to hear how the capabilities delivered in the latest release can help you.

Register for this event and other product webinars and recorded replays here.

Oracle Service Cloud Ask the Experts webinar series also provides customers with access to subject matter experts and product tips, tricks, how-tos, and best practices.

Thursday Jun 30, 2016

EMEA Partners Customer Experience Sales Plays: Engage at the Edge - Monday July 18th, 10am-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Monday July 18th, 10am CET to discover the first of a series: Engage at the Edge, a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Thursday Jun 23, 2016

Ask the Experts for Service Cloud Customers - June 29

Oracle Service Cloud Ask the Experts webinar series provides customers with access to subject matter experts and product tips, tricks, how-tos, and best practices.

Next Session: Desktop Extensibility Frameworks: .NET and Browser Agent Desktop with Josh Bowcott from Product Management, on Wed., June 29 @ 1600 UK/1700 CET.

Details and registration

Tuesday Jun 14, 2016

EMEA Partner Webinar : Introduction to Commerce Cloud - July 5th, 4pm CET

For a limited number of Oracle EMEA partners, we are organizing an introduction to Commerce Cloud webinar, which will also be featuring a short demo, a look to live customer sites and a Q&A's session. 

This event is taking place on Tuesday July 5th, from 4 to 5pm CET.

If you would like to attend this event, please send an eMail to richard.lefebvre@oracle.com

Ask the Experts for Service Cloud Customers - June 22

Oracle Service Cloud Ask the Experts webinar series provides customers with access to subject matter experts and product tips, tricks, how-tos, and best practices.

Next Session: Everything You Ever Needed To Know About Service Cloud Upgrades with Chris Warner from Product Management, on Wed., June 22 @ 9AM PT/12PM EST/1700 UK/1800 CET.

Details and registration

Monday Jun 13, 2016

Oracle launches new Cloud offer for ISVs - Webinar, June 14th, 4pm CET

Your shift to the cloud just got a whole lot easier!

Watch on June 14th as Dan Miller, SVP of ISV, OEM and Java Sales, Oracle announces new offerings designed to enable ISVs and other OPN members with easy access to Oracle Cloud development and test environments, technical resources, and fast start go-to-market opportunities.

Tuesday June 14, 2016 - 2:00 – 2:30 PM GMT / 4:00 – 4:30 PM CEST (Add to Calendar)

Mark your calendar and watch on oracle.com/partners for this exciting announcement!

Thursday Jun 09, 2016

Knowledge Webinar with ThinkJar

As customer expectations have accelerated thanks to the proliferation of channels and online social communities, and as questions only get more complex, brands must seek out ways to bring knowledge out from its central repository and instead place it at the point of need. Of course, creating, storing and surfacing knowledge in this new paradigm requires a calculated transformation.

Join Esteban Kolsky, Principal and Founder, ThinkJar and Nav Chakravarti, Vice President, Oracle Product Management, for a live webinar discussion on how the use of sophisticated knowledge management improves customer engagement.

Webinar details: Thurs, June 16 at 7pm BST

Register

Tuesday Jun 07, 2016

ICMI and Gartner recognize Oracle Service Cloud’s leading customers and solutions

Three Oracle Service Cloud customers were recently announced as recipients of the 12th annual Global Contact Center Awards by International Customer Management Institute (ICMI).

Congratulations to Kohl’s (Winner Best Large Contact Center), WageWorks (Runner-Up Best Large Contact Center) and Church Pension Group (Runner-Up Best Small Contact Center)!

Read the details here

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