Monday Aug 22, 2016

Profitability is the Key to Success in Commerce

Here is a great article by Zach Hanlon highlighting how revenue growth has given way to profitability as the primary metric for success:

For years revenue growth has been the primary metric of success amongst many brands. The strategy has been to grow a transactional revenue base and establish solid cash flow. Eventually a business can become profitable as operations are optimized and margins expand by reducing the cost of goods sold (COGS) through economies of scale. As e-commerce became a larger portion of the business this model became more entrenched as the hope of reaching a wider audience became a reality. Unfortunately, for many, revenue growth came at a steep price.

More...

Oracle Commerce at OpenWorld 16

Oracle OpenWorld 16 (September 18 - 22, 2016) is just a few weeks away, and the Oracle Commerce Cloud team has a ton of great activities planned for your customers! 

We have several great sessions planned, including several featuring customer advocates. View the full list of Commerce sessions, and promote them to your customers.  Some of the key highlighted sessions your customers will be interested in attending include:

  • General Session: Redefining Digital Commerce for 2020
  • Electrolux Expands Omnichannel Strategy with Multisite Commerce Platform
  • Why Being Mobile Frst-Matters
  • Meet the New Commerce Stakeholder: The Modern Developer
  • Next Generation Loyalty: Turn an Ecommerce Shopper into a Loyal Customer
  • Preparing the Business for a Digital Commerce Technology Transformation
  • The Next Evolution of B2B Ecommerce
  • Commerce at Oracle: Vision and Strategy

Don’t miss this great opportunity to introduce your customers to state of the art Commerce.

More...

Friday Aug 19, 2016

Kent County Council Increases Agent Productivity with Oracle Service Cloud

Kent County Council adopted the Oracle Service Cloud solution to efficiently manage workload and flex resources to create a better customer experience and a higher productivity rate for its agents.

Watch the video

Thursday Aug 18, 2016

Weekly Eloqua public demos for customers and partners - Starting August 10th!

The Modern Marketing in Action session will be hosted every Wednesday at 3:30pm UK time (16:30 CET) and is open to every customer, prospect or partner!

The registration page is now live here

Global Oracle Cloud (Infrastructure and Platform) webinar schedule for Partners

Oracle is pleased to invite the partner community to a series of Oracle Cloud Infrastructure and Platform webinars. Learn more by attending the Oracle Cloud Implementation Workshops.

See the complete list of webinars here.

Also click here to view the Global Oracle Cloud Implementation Workshop Schedule.

Date & location Change! Oracle Service Cloud PartnerLab - London (UK) MOVED to September 20 & 21st in Reading/TVP!

In FY17, we will deliver a new series of Oracle Service Cloud PartnerLabs, which are 2 days training targeting presales consultants and are covering many dimensions such as product value proposition, architecture, art-of-demo, etc. 

Book your agenda for the first session to be delivered in London NOW in Reading/TVP (UK) on September 6&7th NOW September 20&21st. Invitation and registration site will be communicated later in August.

Other dates and locations will follow this initial event.

Join Oracle Service Cloud at OpenWorld 2016!

We’re looking forward to an exciting week for Oracle Service Cloud at OpenWorld 2016 in San Francisco, September 18 – 22, 2016.

We have scheduled 19 sessions featuring key customers (Kohl’s, Lane Bryant, Nintendo, and more), industry influencers, and product experts. From these sessions, attendees will discover Oracle Service Cloud’s vision for the future of customer service.

They’ll also learn what they can do now to approach IoT, contact center engagement, mobile, and chat trends to create a proactive, personalized customer service experience.

Experts will be on-site in the demo grounds, mini theater sessions, and hands-on labs to provide an in-depth look at some of the exciting new solutions and features released, including Oracle Engagement Cloud.

Your customers and prospects won’t want to miss these opportunities to build a modern service survival guide. Refer to this external-facing blog post so you can share all that Oracle Service Cloud has to offer at OpenWorld 2016!

Friday Jul 29, 2016

EMEA Partners CX Sales Plays - Episode 4: Empower your Digital Natives - Tuesday September 6th, 10:00-11:00am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Tuesday September 6th, 10am CET to discover the forth of a series: Empower your Digital Natives, a solution set that facilitates on boarding and training of contact agents in seasonal and high turn-over environments, making sure that the best agents will stay and that customers will be pleased.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

EMEA Partners CX Sales Plays - Episode 3: New Performance Culture - Monday September 5th, 10:00-11:00am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Monday September 5th, 10am CET to discover the third of a series: New Performance Culture: a Cloud based market leading solution that helps Sales VP’s implementing and driving their Sales strategy with advanced Sales Performance Management (SPM) and Incentive Compensation (IC) capabilities. 

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Friday Jul 22, 2016

Oracle Sales Cloud Industry Solutions for Communications - Webinar Wednesday, July 27, 2016, 9 a.m.–10 a.m. PT

Presented by Eric-Thierry Martin, Director of Utilities Product Strategy, Sales and Mustafa Cayci, Director, Product Management, Sales

With a simple, easy-to-use interface tailored for sales representatives and sales executives, Oracle Sales Cloud for Communications supports the digital and cloud transformation of Communications Service Providers with rich customer insights, a streamlined industry lead to order process, pre-built integrations, and industry analytics. In this session, you will learn how you can benefit from the released and planned capabilities of this industry solution component of the Oracle CX Cloud suite.

Wednesday, July 27, 2016, 9 a.m.–10 a.m. PT - Event Details

Thursday Jul 21, 2016

Replay: EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote

Missed today's EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote webinar?

No panic: here is the replay link!

Take the 60' replay to hear about this Sales Play's benefits for you and listen to the inspiring opening  remarks by Daryn Mason (Head of Oracle EMEA Marketing Cloud Sales Consulting).

Share the replay link with your colleagues!

*********

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Tuesday Jul 19, 2016

Reminder: EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote - Thursday July 21sth, 10:30-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Monday Jul 18, 2016

Replay: EMEA Partners Customer Experience Sales Plays - Episode 1: Engage at the Edge

Missed today's EMEA Partners Customer Experience Sales Plays - Episode 1: Engage-at-the-Edge webinar

No panic: here is the replay link!

Take the 90' replay to hear about this Sales Play's benefits for you and listen to the inspiring opening and closing remarks by Peter van Maurik (VP Oracle CX Sales) and Jean-Marc Gottero (VP Oracle EMEA Cloud partners).

Share with your colleagues and don't forget to join us on Thursday July 21st - 10:30am CET for the Episode 2: Campaign-to-Order!

*********

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Engage at the Edge is a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Thursday Jul 14, 2016

EMEA Partners Customer Experience Sales Plays - Episode 2: Campaign-to-Quote - Thursday July 21sth, 10:30-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Thursday July 21st, 10:30am CET to discover the second of a series: Campaign to Order: a combo of Oracle Cloud products that are addressing the challenges of Marketing and Sales alignment in B2B organizations, as well as driving to more agility, growth and profitability.

During the 60’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

Tuesday Jul 12, 2016

Reminder: EMEA Partners Customer Experience Sales Plays - Episode 1: Engage at the Edge - Monday July 18th, 10am-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Monday July 18th, 10am CET to discover the first of a series: Engage at the Edge, a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

About

Search

Archives
« August 2016
SunMonTueWedThuFriSat
 
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
20
21
24
25
26
27
28
29
30
31
   
       
Today