Wednesday Feb 12, 2014

Oracle EMEA Identity & Access Management Partner Community Forum, Berlin, 27th - 28th March

Please see below the invitation to the next Oracle EMEA Identity & Access Management Partner Community Forum (Berlin, 27-28 March) which should be of interest for every partner who is looking to get expertize on the architectural questions related to a CX project implementation:

Oracle is pleased to invite you to the sixth Oracle EMEA Identity & Access Management Partner Community Forum to be held in Oracle's Berlin offices on the 27th and 28th March.

During the session you will hear a detailed update on our Identity & Access Management roadmap and the latest news regarding the Bitzer acquisition that will improve our strategy on our security mobile offering. We want to give you information on partners' successes, commercial opportunities & business development propositions.

Highlights include:

  • Get the strategic viewpoint from Oracle senior executives and leading Identity & Access Management figures.
  • Vertical sessions on trend topics like Cloud Security, Mobile Security and Social Security.
  • Identity & Access Management Roadmap, what’s next and what to expect.
  • Latest news on the OPN Specialized Program.
  • And much more on how to drive your business forward with our Oracle Security Solution.

Oracle EMEA Identity & Access Management Partner Community Forum details & registration here!

Tuesday Feb 11, 2014

The Super Bowl from a social perspective with Oracle SRM!

In this report, Oracle examines the social activation from two different viewpoints: the broadcasting network and the brand integrations.

This year we analyzed brands that were Super Bowl's sponsors of the event and how they magnified their traditional ad spend through social channels.  We also looked at the growing phenomenon of non-sponsor brands leveraging this big stage to insert themselves into the social conversations surrounding the event.  Finally, you will find an in-depth review of the advertising itself through the lens of Oracle SEM.

It is an excellent example of the power of our social tools and social services; bringing together work from Social Partnerships, Social Analytics, and Social Strategy Consulting.


Saturday Feb 08, 2014

How to Position and Sell Oracle Sales Cloud Release 8 - Partner Webinar, March 4

Please join us for a Live! webinar on How to Position and Sell Oracle Sales Cloud Release 8. Learn about some of the highlights of this release, including enhancements in the areas of mobile, extensibility, and the simplified UI, to name a few.  Don’t miss this chance to hear about what’s new!

Date: March 4, 2014 

Time: 8:00a.m. - 9:00a.m. Pacific 

Register Today! Click here to register and access WEBEX.

Note: You will be prompted to login using your Oracle Web Account. Click here to set-up an account.

Domestic Participant Dial-In Number: 877-453-7251

International Participant Dial-In Number: 706-634-8504

Dial-in Passcode: 109884

Click here for additional International Dial-In Numbers

Add to Calendar

Thursday Feb 06, 2014

The Forrester Wave™: Lead-To-Revenue Management Platform Vendors, Q1 2014

Forrester reports that the lead-to-revenue process has the power to transform marketing by driving engagement with multichannel, personalized, and customer-centric marketing strategies. Forrester’s 75-criteria evaluation of lead-to-revenue management (L2RM) platform vendors identified, researched, analyzed, and scored the most significant solution providers and detailed the findings.

Here’s what Forrester had to say about the Oracle Eloqua product: “It’s not surprising that Eloqua leads in features and functions. The company’s products have been in the field the longest (since the early 2000s) and have been deployed by many larger enterprises with complex marketing program requirements.”

Wednesday Feb 05, 2014

Delivering on the Promise of Social Business : free webinar, February 13, 6pm CET

Social media has upended how businesses communicate with their customers. Five years ago, businesses new to social media threw one or two juniors on Twitter. No longer. Large companies with an articulated social strategy have a dozen or more social staffers, while companies without one still struggle to put the pieces together.

Join Charlene Li, bestselling author of Groundswell: Winning in a World Transformed by Social Technologies, and Oracle Social Cloud  Vice President of Product Strategy Erika Brookes, to find out how companies should be approaching social media now.


  • Where social media fits in the new consumer journey.
  • The value of social business transformation.
  • Six steps to becoming a social business.
  • Priorities for Social leadership & structure. 
  • How technology can help companies integrate social efforts across departments.

Thursday, February 13, 2014 12:00 PM - 1:00 PM EST (18:00 CET, 17:00 GMT)

Register here

Oracle B2C Commerce Survey 2014

Where are you focusing your efforts in 2014? Take our B2C Commerce survey, win an Amazon 100$ gift card and see how you compare to your peers 

Sell better with Oracle Sales Cloud imbedded Social capabilities

In this 1'20" video, you can experience how to sell better by collaborating with your team with opportunities in Oracle Sales Cloud. It features how to create social conversations, add participants, ask a question, etc.

Saturday Feb 01, 2014

The Path to Oracle Social Specialization Just Got Faster - Fast Track Friday for EMEA Partners

Specialization is your quickest route to success with Oracle Social Cloud. In fact, partners who achieve Oracle Specialization close more and larger opportunities than non-specialized partners. 

Join us for the Oracle Social Relationship Management (SRM) Fast Track Friday on February, 21 2014 at 2:00PM GMT. The Oracle SRM Fast Track Friday is a 90 minute live virtual training session designed to provide attendees with an overview of the recommended training they need to pass the associated Sales and Pre-Sales Specialist assessments. 

By the end of the Fast Track Friday session and along with the recommended pre-requisites - each attendee should be able to take and pass the Oracle Social Relationship Management PreSales and/or Sales Specialist Assessments.

This event is offered FREE of charge to select Oracle Partners. Register Now!

Friday Jan 31, 2014

Boost your Siebel project value with Eloqua marketing integation, powered by ITC Infotech's EASI

EASI is an Integration solution built by ITC Infotech between Eloqua and Siebel. This 8' video shows the products integration.

Please contact me if you have any interest to be introduced to ITC Infotech to learn more about this solution.

Oracle Sales Cloud rel 7 Implementation Workshops for EMEA Partners - seats available in Madrid and Milan sessions

Oracle Product Development team is running Oracle Sales Cloud rel 7 mock implementation training workshops for partner's implementation practices.

The training consists of presentations, live demo, and hands-on laboratory exercises with the objective to help delivery consultants understand how to implement the latest release of Oracle Sales Cloud before embarking on a Fusion Applications SaaS implementation project.

This 5 days training is free of charge.We have few  seats available for EMEA partners at the next Milan and Madrid sessions:

  • Madrid: 17 to 21 February 2014 - Oracle Madrid Office (C/Jose Echegaray, 6B. Las Rozas, Madrid)
  • Milan:  24 to 28 February 2014 - Oracle Milan Office (Viale Fulvio Testi, 136, Cinisello Balsamo, Milano)

If you are interested to apply to this training (2 consultants maximum per company), please immediately send a message to If your company is selected, you will receive in return further information about the training, including the registration steps and (reasonable) preparation work details.

Why a savvy CMO and experienced CIO are necessary to succeed - Free White Paper

Get your free copy of the Oracle White Paper "Value of Social data" and find out why Social data won’t help you without a framework for using it!

Thursday Jan 30, 2014

Drugstore.Com Uses the Rightnow Social Contact Center to Provide Uncommonly Superior Customer Experiences

“The challenge that companies face in the retail market is that customer expectations are going up, up, up. We don’t have the same branding opportunities as a brick-and-mortar store, so for us, every customer service touchpoint is vital. Our brand IS our customer experience. RightNow has a more intuitive, smarter contact center solution and it ensures that we don’t miss a step.” —Ron Kelly, Vice President of Customer Care and Pharmacy Services,, Inc.

Read the success story with Oracle RightNow Social Contact center here!

Monday Jan 27, 2014

French DIY retailer Leroy Merlin chooses Oracle Commerce

Leroy Merlin, a major Do-It-Yourself retailer in the French market, has selected Oracle Commerce, to help enhance the customer experience and improve performance by delivering a more relevant, personalized and consistent commerce anywhere offering

In this Manufacturing & Logistic IT article, find out the reasons why Leroy Merlin, leading selected Oracle Commerce. Read also the press release here

Oracle RightNow Roadmap webcast for EMEA Partners - Feb 5th, 4pm GMT

We are pleased to invite our EMEA based partners to a one hour Oracle RightNow Roadmap webinar delivered by Chris Hamilton, Senior Director, Product Management, RightNow, on Wednesday February 5th, 4pm GMT. 

If you would like to register for this event please contact  After registration you will be contacted with the details to join the WebEx event closer to the time of delivery.

You should reserve 60-minutes for this event. It will be a relaxed presentation and it will include opportunity for some Q&A within the time reserved.

Agenda details:

  • Introduction and overview of Oracle CX
  • 1-2 Year Roadmap for Oracle Service Cloud covering: 
    • Web Customer Service,
    • Cross-Channel Contact Centre, 
    • Knowledge Management, 
    • Policy Automation
  • Discussion and Q&A

Sunday Jan 26, 2014

Medline Industries Personalizes B2B Customer Experience with Oracle Commerce

Realizing the customer online experience would be a key driver for the next level of growth, leading healthcare product supplier Medline Industries, Inc. undertook a large-scale Web site redesign with Oracle Commerce. Instead of a “one-size-fits-all” Web site for an increasingly diverse range of customers in the healthcare industry, the newly-deployed site provides users with personalized content and experiences upon each and every visit.

Read the success story report to find out how Oracle Commerce customers obtain direct, relevant content directly correlated to their healthcare industry segment, increasing views of targeted content by 60%.



« April 2014