Tuesday Jun 16, 2015

Increase predictability with Oracle Field Service Cloud

Who says predictability is boring? To achieve mobile workforce excellence you need to predict and forecast all kinds of service events - the good news is now you can and you can improve CX at the same time!

View & Share the original video »

Monday Jun 15, 2015

Announcement: Oracle University Cloud Learning Subscriptions

We are pleased to announce the availability of 10 new Public Cloud learning subscriptions along with 7 end user learning subscriptions. 

These subscriptions provide training for developers/consultants/implementers in the areas of Getting Started, Implementation, Administration, Co-existence, Collaboration and Analytics. In addition, we also provide end user training which is entirely role based with all key tasks recorded in short, easy to digest videos, starting at 48$ per month per user.

Learning subscriptions are available for the 10 most popular Public Cloud offerings including 8 SaaS offerings and 2 PaaS offerings. 64 presenters from across the company are featured in 2645 videos.

You can access all these subscription on the Cloud home page at education.oracle.com/cloud.

For a first view of the new Oracle University Cloud Learning Subscriptions, visit this 90 second video describing the Cloud offerings.

Thursday Jun 11, 2015

Robo Silicon Joins Ranks of Live and Successful Oracle Sales Cloud Customer

Robo Silicon is a leader in the manufacture of engineering and construction materials. It’s also one in the latest wave of Oracle Sales Cloud customers to go live and tell its modern sales transformation story.

In this new video, Balaji Jayashankar, Robo Silicon’s Head of Sales and Marketing, describes how Oracle Sales Cloud, integrated with SAP on the back end, is helping reps and management gain and sustain higher levels of sales performance. The themes covered by this business leader will help reinforce your key messages including: mobility, pipeline visibility (“This visibility has really improved our performance and has helped us in sustaining it.”), flexibility and integration, and territory management. 

The suite vendors always beat the point solution guys

The Australian Financial Review outlines Oracle's cloud strategy, quoting Larry Ellison on how "the suite vendors always beat the point solution guys."

Larry Ellison's Oracle is trying to transition from a mature data management software vendor into the world's biggest play on cloud computing, writes The Australian Financial Review.

"The suite vendors always beat the point solution guys," Ellison is quoted as saying. "It's happened in every generation of computing where the end user, the customer, doesn't want to be the integrator of 30 separate applications from 30 separate vendors. It's no different now; it's just all in the cloud."

Read the article here

Tuesday Jun 09, 2015

Boost Sales Productivity and Lead Generation with Oracle Cloud Adapters for Sales Cloud and Eloqua

With the mission to drive sales results, and sell anywhere and anytime, many organizations are adopting Oracle Sales Cloud, a key component of Oracle Customer Experience Solution.  The deal velocity increases along with the productivity of the sales teams with modern selling tools using Oracle Sales Cloud.

For customers to confidently and conveniently convert more pipelines into error free quotes, and progress them into orders in the back office, as well as to collaborate more with other applications in the Customer Experience stack via rich set of integrations, Oracle Cloud Adapter for Oracle Sales Cloud is being introduced.

Oracle Eloqua, Oracle's leading Cross-Channel Marketing Solution, enables marketers to plan and execute automated marketing campaigns.  Integration between Oracle Eloqua Marketing Cloud and any SaaS or on-premise CRM application is enabled by the new Oracle Cloud Adapter for Oracle Eloqua Cloud Service, driving faster progression of marketing leads to sales opportunities, and unified customer data management. 

These all new cloud adapters for SaaS applications - Oracle Sales Cloud Adapter and Oracle Eloqua Cloud Adapter provide rich and intuitive design time capabilities as well as run time efficiency.   Oracle is extending its Cloud to on-premise integration solution portfolio by releasing these cloud adapters on its premier integration platform Oracle SOA Suite 12c.

The Sales organizations will also benefit from their investment in the Oracle Sales Cloud application in various other integrated business processes by leveraging the Oracle Sales Cloud Adapter, such as:

  • Closed Loop Analysis for Marketing campaigns:  The integrated marketing with Eloqua for progression of leads can be extended to analysis of marketing campaigns and responses. 
  • Sales and Service co-ordination:  The customer information can shared across with service teams, as well as visibility to the service requests can be provided to the sales teams for better account management.
  • Lead to Order:  The leads/opportunities can be progressed to orders in the back office order management systems (viz. E-Business Suite, SAP).

 You can access the datasheets, documentation, and more information on this website.

Monday Jun 08, 2015

Updated Specialization and Resell Criteria for Oracle Sales Cloud

Please note that starting 1st of June 2015 the Competency Criteria for the following Oracle Sales Cloud Specialization and Resell Programs has been updated:

Specialization Criteria

Resell Criteria

The update is due to the following new deliverables:

and also to the fact that we retired Oracle Fusion Customer Relationship Management 11g Sales Implementation Essentials Exam (1Z0-456)

The old criteria set is still available in parallel for the next 180 days (6 months), to give our partners enough time to comply with the new requirements. This means that the old criteria set will be retired on January 1st 2016.

Friday Jun 05, 2015

Replay: Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners

Missed this week's Oracle Service Cloud Strategy & Roadmap webinar for EMEA Partners? Here is the link to the replay

Oracle continues to make impactful investments in Oracle Service Cloud to help you provide the best customer service experiences to your customers, at scale.

We’ve also delivered some exciting innovations over the last 12 months to increase customer retention rates, improve agent and administrator productivity, and further lower service costs.

Take this Oracle Service Cloud Roadmap Webinar replay to:

  • Hear about the most exciting planned innovations (includes 2015, 2016 and beyond Roadmap)
  • Review the most valuable recent feature updates
  • Get expert answers to your roadmap questions

Never before has it been easier to upgrade, so plan now to take advantage of recent and upcoming innovations.

Wednesday Jun 03, 2015

5 Tips to get Sales and Marketing Working Together

Why sales and marketing should meet regularly to share information on marketing campaigns, lead quality and conversion rates. See this article.

5 Ways to Reactivate Lost Leads Using Marketing Automation

When a lead expires, what do you do? Here are 5 ways to reactivate lost leads using marketing automation. Read here.

Engage Magazine May 2015

Philip Graves & David Lopes shatter the customer loyalty myth in Engage Magazine last issue

Tuesday Jun 02, 2015

Registration open: Oracle Commerce workshop for EMEA partners - Amsterdam/Utrecht June 23-24-25th

Start Building Your Commerce Cloud Practice! We’re bringing our exclusive three-day workshop for our top partners in EMEA. The EMEA Oracle Commerce Cloud Service Workshop in Amsterdam/Utrecht, Netherlands on June 23, 24, and 25.

Join Oracle Commerce Cloud Product Management and Product Development over the course of 1+2 days as we dive into Oracle Commerce Cloud Service.  

Oracle Commerce Cloud Partners are key players in the success of this new solution. Oracle Commerce Cloud is focused on simplicity and rapid deployment.  With a prebuilt Responsive Design storefront, reusable widgets and intuitive tools to manage the catalog and experience, you can get your customers live in weeks, not months.

Day 1 – Amsterdam (airport hotel, allowing same day fly-in & fly-out), June 23

Day 1 is the chance for business and technical users to learn the basics about Oracle Commerce Cloud and our go-to-market strategy so you can identify new opportunities for your businesses.

Day 2 & 3 – Utrecht (NL), June 24 & 25

Day 2 & 3 is for technical users to get a deep dive into Oracle Commerce Cloud with topics such as designing sites, managing product catalogs, leveraging integration points, and working with the API-first architecture

Register here

If you have any questions please contact richard.lefebvre@oracle.com

Thursday May 28, 2015

Oracle PaaS to Extend SaaS Workshops for EMEA Partners

The Oracle team is pleased to invite your team to a 5-days hands-on workshop on Oracle Platform-as-a-Service (PaaS) to extend Software-as-a-Service. Oracle will organize five 5-days Workshops between June-November 2015. We invite you to join the workshop InClass or remotely.

These Invite-Only hands-on workshops will be delivered by Oracle Development at No-Fee to Partners. A workshop consists of live presentations, live demos, and hands-on laboratory exercises. This workshop will use Oracle Sales Cloud to illustrate various SaaS-PaaS patterns.

IMPORTANT: These workshops are available to selected Oracle Partners with a current OPN Gold Level or higher membership. A fully executed Oracle Cloud Services Training Addendum is required for this workshop.

Workshop dates:

  • 14th - 18th June, 2015 (Sun-Thu). UAE, Dubai. Remote participation is possible.
  • 10th - 14th August, 2015 (Mon-Fri). Poland, Warsaw. Remote participation is possible.
  • 7th - 11th September, 2015 (Mon-Fri). Germany, Frankfurt. Remote participation is possible.
  • 5th - 9th October, 2015 (Mon-Fri). France, Colombes. Remote participation is possible.
  • 2nd - 6th November, 2015 (Mon-Fri). UK, TVP. Remote participation is possible.


  • Overview of Oracle Sales Cloud Extensibility
  • Overview of TCA and Sales Cloud Data Model
  • Oracle PaaS Overview
  • Building WebService Clients for Sales Cloud
  • Introduction to Oracle Application Development Framework (ADF)
  • Advanced Web Service Clients
  • PaaS-SaaS Design Patterns
  • PaaS-SaaS Security
  • Implementing REST Services for Oracle Sales Cloud
  • Developer Cloud Service
  • PaaS-SaaS Accelerators
  • Oracle Social Network Overview
  • Introduction to Oracle Mobile Application Framework (MAF)
  • Oracle Messaging Cloud Service Overview
  • Oracle Documents Cloud Service – Introduction, Administration , Design and REST API.


Provide your submission to your local Alliances & Channels Manager. Alternatively, provide your submission to your local Alliances & Channels Enablement Manager. Provide the following information: Workshop, Workshop date, InClass or Remote, Partner Company, Participant’s name, Participant’s Corporate Email Address, Resident Country, Participant’s Manager's Corporate Email Address.If you don't know who is your
local Alliances & Channels Enablement Manager, please contact markku.rouhiainen@oracle.com

Oracle Cloud PaaS partner enablement (PTS) EMEA - June edition

We are delighted to share the upcoming Oracle Cloud PaaS webcasts and technical workshop available for Oracle partners to learn about Oracle Cloud PaaS offering, strategy and roadmap.

  • Why should Oracle partners care about Oracle PaaS – Webcast – Wed 20th May 16:00-17:00 - Replay
  • Digital Mobile Cloud Business Opportunities for Partners – Webcast - Wed 3rd June, @16:00-17:00 CET - Register
  • Hybrid Cloud Integration Business Opportunities for Partners – Webcast - Thu 18th June @16:00-17:00 CET - Register
  • Oracle Integration Cloud Service (ICS) Technical Overview – Webcast - Thu 4th June @16:00-17:00 CET - Register
  • Oracle Document Cloud Service (DOCS) Technical Overview – Webcast - Wed 10th June @16:00-17:00 CET - Register
  • Process Cloud Service (PCS) Technical Overview – Webcast - Wed 24th June, @16:00-17:00 CET - Register
  • Business Intelligence Cloud Service (BICS) Technical Overview – webcast - Wed 1st July, @16:00-17:00 - Register
  • Oracle Integration Cloud Service, technical hands-on workshop – Live Virtual Classroom - 30th June – 1st July (2 days)- Register

Capventis (UK) live with Oracle Sales Cloud

We are very pleased to announce that Oracle OPN partner Capventis (UK) has successfully deployed Oracle Sales Cloud internally.

"At Capventis, we believe that the successful implementation of a customer management solution is the result of: a) great people, b) proven approach, c) repeated experience, d) world class technology. With regards to the latter, we partner with Oracle, as we believe Oracle has the best technology in the market....". 

Read Capventis report on their Modern Sales Journey with Oracle Sales Cloud here

Tuesday May 26, 2015

How The Cloud Answers Two Businesses' Need For Speed

Find out how cloud allows you to adjust to market changes, to interact with customers more directly and meaningfully, and to deploy applications more quickly http://ora.cl/ZDu



« September 2015