Friday Jan 09, 2015

Oracle Cloud Integration - Unified and Comprehensive Cloud and On-premise Integration - Launch Webcast Monday January 26, 2pm CET

Simplify cloud integration with a unified and comprehensive solution to integrate disparate cloud and on-premise applications.

Oracle cloud integration leverages Oracle Cloud services as well as components from Oracle’s SOA, BPM, and data integration technologies.

During our January 26th Oracle 'Smart Combos': Oracle Cloud Integration Launch Webcast for EMEA partners, you will discover the Value for Partners especially in the context of:

  • Siebel to Eloqua Marketing integration
  • Oracle Service Cloud to Oracle Sales Cloud integration

Launch Webcast agenda and registration here : 26 January - 2 PM CET (1 hour)

Speakers will be:

- Olivier Tordo, Channel Sales – Senior Director
- Richard Lefebvre, Director CX Partner Programs EMEA
- Jürgen Kress, Senior Manager SOA/FMW Partner Programs
- Christian Patrascu, Director of Product Management – Oracle Fusion Middleware
- Yogesh Sontakke, Principal Product Manager  

“2015: Year Of The Enterprise Selfie And 9 Other Predictions For Business Technology” by Michael Hickens

Come January 1 every news service leads with a list of predictions for the coming year. Oracle's Michael Hickins was out in front of the reviewers and the predictors and published a great OracleVoice piece for the Forbes audience on December 29. He says, “The annual ritual of predicting the future of technology is as humbling as it is fun.”

You can tell Hickins had fun writing the article. His ten predictions are snappy, smart, and useful.

By .

RightNow & JDEdwards Integration Demo by SOA Suite 12c including mobile app

To get access to the Oracle demo system please visit first OPN (OPN account required)

Oracle GSE account members with interest in Tech, FMW, JDEdwards or Service Cloud; +GSE +PDIT DSS

Customers today constantly engage with companies across multiple channels. Companies need to be able to engage, sell to, and service customers across all channels: the web, in a store, over the phone, via a mobile device or through social channels. Customers desire a simple, secure and consistent experience, whether it is a bank they are interacting with, or a retail store they are ordering a product from, or a service and maintenance request they are creating.

Highlights

The demo illustrates how to

  • Leverage common development technologies to enable compatibility and re-usability across multiple channels
  • Access information and applications intuitively and securely through self-service portals for customers, employees and partners
  • Automate and manage cross enterprise business process shared services across multiple channels

Showcase

  • Mobile & Identity Management: MAF 2.0, OAM Mobile and Social, OAG, OID
  • Integration:  Pre-built integrations RightNow, JDEdwards
  • Infrastructure: SOA 12c, Oracle Service Bus, WebCenter Portal

Call to Action

For questions/feedback please contact petraas.bhathena@oracle.com or anand.prasad@oracle.com in GSE.

For more information about Cloud Integration please visit the SOA Partner Community Workspace here AppAdvantage & Cloud Integration (free membership required www.oracle.com/goto/emea/soa)

Wednesday Jan 07, 2015

Last Minute: few remaining seats at CPQ Cloud (Big Machines) Yellow Belt Consultant Training - Paris 13-16 January 2015

We are pleased to inform you that there are few remaining seats at the Oracle CPQ Cloud (aka Big Machines) Yellow Belt Consultant Training which will take place in Paris on 2015 January 13-16.

  • Course: Oracle BigMachines Yellow Belt Ed2
  • Duration: 3.5 days
  • Language: English
  • Cost: € 2'293 per participant
  • Location: Oracle Colombes (Oracle Université), 15 Boulevard Général de Gaulle, Colombes / Paris 92715, France
Content:
  • Manage system data, files and users with general administration tools.
  • Create a basic configurator.
  • Make functional changes to the commerce process.
  • Create an automated approval sequence
  • Create a dynamic document engine output.

Register here

Tuesday Dec 30, 2014

Oracle SaaS-OnPremise Integration with Fusion Middleware demo available

With the increasing popularity of software as a service (SaaS), there is a key imperative to quickly, efficiently and securely integrate the newer SaaS applications with their existing on-premise counterparts. Using an incident management/service delivery scenario, this demo shows how Oracle Fusion Middleware streamlines this integration via a unified framework of middleware components that masks the technical differences and enforces consistency via a common integration platform for SaaS and On-Premise applications.

Highlights

  • Incident management/service delivery scenario with multiple user personas to reflect real world use case
  • SOA Suite 12c with Oracle Cloud and On-Premise Adapters to integrate Oracle Service Cloud and E-Business Suite applications
  • Scalable and secure access management for cross-application processes and transactions via OAM Mobile and Social, OAG, OID
  • This demo is mostly an iPhone based demo.

(To get access to the Oracle demo system please visit first OPN (OPN account required))

For more information about SaaS integration attend our Multichannel Integration hands-on workshop at the Fusion Middleware Community Forum 2015 or visit the SOA Partner Community Workspace (Community membership required).

Tuesday Dec 23, 2014

Invite Your Customers to Attend the Modern Service Experience

In Las Vegas on March 31 to April 2, Oracle Service Cloud (formerly known as RightNow Technologies) will lead a two-and-a-half day event where attendees will hear from visionary speakers and industry experts, network with Oracle Service Cloud customers and Oracle leadership, attend sessions specifically designed for their role – executive, system administrator, and developer, engage in presentations about recent product developments and what’s coming for Oracle Service Cloud, and share and celebrate their successes with their peers. More information/registration is available on the Conference microsite.

Sponsorships

Partners will be an integral part of the experience Oracle Service Cloud is crafting for the Modern Service Experience; please contact Nan Acklin at nan.acklin@oracle.com if you are interested in sponsoring the Modern Service Experience.

Monday Dec 22, 2014

Oracle and Datalogix

On December 22, 2014 Oracle announced that it has signed an agreement to acquire Datalogix to extend Oracle Data Cloud with industry-leading solutions for data-driven marketing to inform and measure cross-channel digital marketing. The proposed transaction is subject to regulatory approval and other customary closing conditions. Until the transaction closes, each company will continue to operate independently, and it is business as usual.

Datalogix connects offline purchasing data to digital media to improve audience targeting and measure sales impact. Datalogix aggregates and provides insights on over $2 trillion in consumer spending to deliver purchase-based targeting and drive more sales. Over 650 customers including the top US advertisers and digital media publishers use Datalogix to increase the effectiveness and measurability of their advertising.

Datalogix will become part of the Oracle Data Cloud, a leader in Data as a Service. The combination will provide comprehensive consumer profiles that will power personalization across digital, mobile, offline and TV. With Datalogix, Oracle Data Cloud will deliver the richest understanding of consumers across both digital and traditional channels based on what they do, what they say, and what they buy enabling leading brands to personalize and measure every customer interaction and maximize the value of their digital marketing.

Read the press release

Acorn Paper Products Company Sales Cloud Reference Forum - January 7th, 6pm CET

Join us for another Oracle Customer Reference Forum on Tuesday, January 27, 2015 with Acorn Paper Products Company’s Jake Weissberg, Director of IT and David Karr, Chief Operating Officer. In this session, Jake and David will be sharing why Oracle Sales Cloud was the right choice to optimize sales team productivity and effectiveness while gaining executive visibility to the pipeline while streamlining their sales to order process with EBS.

Founded by Jack Bernstein in 1946, Acorn Paper Products Company started by selling job lot (over-run) boxes with five employees in an 11,000-square-foot warehouse. Today, Acorn, which is the end-user distribution arm of parent holding company Oak Paper Products Company, is a fourth-generation family-owned business with more than 500,000 square feet of warehouse space, operating four specialty product divisions: creative services, janitorial and sanitary products, wine packaging, and agricultural packaging.

REGISTER NOW in order to attend the live Forum on Tuesday, January 27, 2015 at 09:00 a.m. Pacific Time / 12:00 p.m. Eastern Time and learn more from Acorn Paper Products Company directly.

Thursday Dec 18, 2014

ec4u’s Oracle Accelerate Salesforce.com to Oracle Sales Cloud Solution

ec4u delivers an Oracle Accelerate offer to support Salesforce migration to Oracle Sales Cloud:

 

Being a modern business means adopting a sales platform that is more than a single business process story. You need Oracle Sales Cloud. A powerful foundation for selling, Oracle Sales Cloud seamlessly integrates with Oracle’s Applications Cloud products, connecting your entire organization.

ec4u's Oracle Sales Cloud solution for salesforce.com customers, delivers a wide range of functionality purpose-built for sales executives, sales reps, and sales operations professionals who must deliver more revenue with the same resources.

This fixed scope Oracle Accelerate Solution delivered by ec4u is implemented using Conemis’ SFDC to Oracle Sales Cloud data migration tool, an accelerated implementation methodology, to get you up and running on Oracle Sales Cloud quickly and reliably by adopting Modern Best Practice. From lead generation to forecasting, a modern best practice transforms your sales processes, taking selling to the next level.

Multi-national capabilities: this Accelerate is available in Germany and can be rolled out globally through our subsidiaries in Switzerland and through the network of Oracle Accelerate partners worldwide.

See details here

Wednesday Dec 17, 2014

Oracle Cloud CPQ (BigMachines): Implementation Consultant - Admin Essentials 1 is released

We are pleased to let you know that the Oracle CPQ Cloud (Big Machines) Admin Essentials Part 1 is now available in OPN for free. This is a condensed version of Yellow Belt Certification you would go through with Oracle University.

Please find it here

Oracle Service Cloud December 2014 Newsletter is here!

Read this quarter’s Oracle Service Cloud Product Update for more detail on a stronger cobrowse integration between Oracle Service Cloud and LiveLOOK technologies, information on the upcoming Modern Service Experience in Las Vegas, specifics on the November 2014 product release, highlights on the Enhanced Console, a white paper on increasing self-service deflection rates by analyzing gaps in your knowledge base, and many other helpful articles and resources.

Monday Dec 15, 2014

GM to expand its social outreach strategy overseas

Digiday article on how our partner General Motors makes social an integral part of the customer experience and delivers on business ROI #CX http://ora.cl/R9s

Friday Dec 12, 2014

Modern Service Experience presented by Oracle CX Cloud - March 31-April 02 in Las Vegas

Oracle presents a suite of Customer Experience (CX) conferences focused on the latest technologies for sales, service, commerce, and CPQ in Las Vegas (The Venetian Hotel) March 31 – April 2.

Join the Oracle Service Cloud team at the Modern Service Experience presented by Oracle CX Cloud.

Highlights include:

  • Hear from visionary speakers and industry leaders
  • Learn from your peers and Oracle Service Cloud product experts
  • Network with Oracle Service Cloud customers and Oracle leadership
  • Participate in sessions specifically designed for your role – executives, administrators, and developers
  • Hear about recent product developments and what’s coming for Oracle Service Cloud
  • Celebrate and share your successes

Cost: $899 early-bird; $1,099 after February 3

Registration coming soon.

Interested in Speaking? Visit http://oraclecx2015.com

Attendees are invited to submit sessions that describe your experience in a case study format. We want to hear the details around what questions you asked yourselves before embarking on a project, what goals you wanted to achieve, and why that was important to your business.

Wednesday Dec 10, 2014

Oracle and Oracle Partners Help Midsize Organizations Quickly and Easily Migrate to Oracle Sales Cloud

The rise of the always-connected customer, third-party data providers, and data-driven marketing has significantly increased the amount of customer data available to sales teams. To capitalize on the opportunities this wealth of data presents, growing midsize organizations often need to migrate to more advanced customer relationship management (CRM) solutions that can use the data to increase sales and optimize efficiency through enhanced mobility, analytics, partner relationship management, and industry-specific capabilities. Oracle’s new Oracle Accelerate for Oracle Sales Cloud simplifies and streamlines such migrations, enabling partners to help customers quickly and easily transform their sales operations with Oracle Sales Cloud.

News Facts

To simplify and streamline CRM migration, Oracle has introduced Oracle Accelerate for Oracle Sales Cloud, a new solution that enables partners to minimize business downtime for customers migrating to Oracle Sales Cloud.With Oracle Accelerate for Oracle Sales Cloud, Oracle PartnerNetwork (OPN) partners can help midsize customers accelerate transitions from incumbent CRM providers and reduce complexity in the migration process, while enhancing data integrity.The program offers rapid implementation tools, templates, and process flows to reduce time to productivity by simplifying the migration to Oracle Sales Cloud. In some cases, customers can be migrated to Oracle Sales Cloud in just a few weeks.
With the transition complete, midsize organizations can benefit from the enhanced mobility, analytics, partner relationship management, and industry-specific solutions delivered by the Oracle Sales Cloud.

By providing a simple, intuitive, insight-driven, and mobile-enabled solution, Oracle Sales Cloud equips sales teams with the processes, tools, and resources they need to help increase sales, reporting capabilities, and customer understanding.

Additionally, customers can leverage powerful integrations with other best-of-breed customer experience (CX) applications including Oracle CX Cloud’s Oracle Marketing Cloud, Oracle Social Cloud, Oracle Service Cloud, and Oracle Configure, Price, and Quote Cloud (Oracle CPQ Cloud) solutions.
Part of Oracle Applications Cloud, Oracle CX Cloud applications empower organizations to improve experiences, enhance loyalty, differentiate their brands, and drive measurable results by creating consistent, connected, and personalized brand experiences across all channels and devices.
Sixteen Oracle partners, including Hitachi Consulting, BPI OnDemand, and Enigen UK, now offer Oracle Accelerate for Oracle Sales Cloud, with more partners expected to offer the solution over the coming months.

Supporting Quotes

“We are excited to see so many partners embrace Oracle Accelerate for Oracle Sales Cloud. Clearly the market is looking for fast ways to migrate from legacy systems, and our partners are embracing this trend,” said Steve Cox, vice president, midsize applications business, Oracle. “These fast migrations help our midsize customers rapidly transform their sales organizations with a new set of capabilities designed to enhance sales team efficiency and help drive revenues.”

“Our customers are asking for much more than a pipeline tool. They demand real productivity gains,” said Fred Wilkinson, managing director, BPI OnDemand. “Thanks to Oracle Sales Cloud, we now have access to insights anywhere, anytime, and on any device, which has enabled us to improve sales productivity.”

“We’ve created accelerators right across Oracle’s customer experience suite to help midsize enterprises simply and easily move to Oracle Sales Cloud, Oracle Marketing Cloud, and Oracle Service Cloud from other cloud-based applications,” said Alex Love, managing director, Enigen UK. “We’ve tested them in our own business and designed a blueprint to ensure every project is quick and cost effective.”

Find more details here

Oracle partner IGEPA IT-SERVICE GmbH helps HUF HAUS switching from Oracle CRM on Demand to Oracle Sales Cloud

The company HUF HAUS, a European market leader in the field of modern half-timbered architecture and one of the most advanced firms in the prefabricated housing industry, has used Oracle CRM on Demand for many years, in order to manage the complex sales activities of the sales staff in the show houses and of the headquarter in Hartenfels. Due to new requirements, such as the mobile use of CRM and of Outlook Integration, the company decided to change to the Oracle Sales Cloud.

A key role in this decision was certainly played by the positive collaboration among all members and parts involved in the sales phase: the Oracle sales and pre-sales teams, the Oracle Gold partner for implementation, IGEPA IT-SERVICE GmbH, with its sales and pre-sales teams and the partner Conemis AG, which will take care of the data migration from CRM on Demand to Oracle Sales Cloud.

“We are used to work with an eye on the future and to always think one step ahead. This is not only important for the continuous and careful development of our houses, but also for the technical programs, that help us cope with our daily work. With the Oracle Sales Cloud we are making a very important step towards the future, with regards to new Outlook functionality, availability on mobile end devices and user friendliness”, explains Georg Huf, Managing Director of HUF HAUS.

IGEPA IT-SERVICE GmbH is one of the German market leaders for implementation of the Sales Cloud. On the one side, the company has established partnerships with specialist providers, such as with Conemis AG for data migration, in order to be best prepared for any kind of customer requirements. On the other side, the course for the implementation of the, at that time new on the market, Oracle Sales Cloud was already set more than two years ago. Thus, the employees could be trained in all areas of the Sales Cloud. Thanks to this forward-looking attitude, IGEPA IT-SERVICE GmbH was awarded with the “Oracle Applications Partner of the Year 2013”

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