Monday Jul 11, 2016

Global Cloud Implementation Workshops for Partners

Learn how to implement Oracle IaaS, PaaS, and SaaS products today! All sessions are offered online at no cost to eligible partners. A fully executed Demonstration Services Addendum to the OPN Agreement is required. Visit the workshop landing page for the workshop schedule, eligibility requirements, and participation details.

Oracle Cloud July Update - Visibility into New SaaS Functionality

Major releases are the primary vehicle for delivering new product functionality to the SaaS fleet. In addition, the SaaS fleet receives a monthly update. Monthly updates address product issues discovered mid-release. But they can also serve as a vehicle for delivering "new features". The purpose of this communication is to provide visibility into new and enhanced functionality that is delivered off-cycle via monthly updates.

Specifically, this communication describes new SaaS functionality added in the last 30 days and it only includes the affected product areas :

Thursday Jul 07, 2016

B2B leader adds Oracle Commerce Cloud, opens new revenue stream

Established B2B manufacturer/distributor seeks B2C online channel. Know someone like this? Point them to two new videos featuring Hollander Sleep Products/Live Comfortably. The SVP of Marketing talks differentiation, brand storytelling online, and the value of a seamless experience. From the CIO you hear cloud vs data center, security and compliance needs, and speed of deployment.

Monday Jul 04, 2016

Partner Release Overview Webcast: Oracle Service Cloud August 2016

Oracle continues to make impactful investments in Oracle Service Cloud to help you deliver great customer experiences. The August 2016 release of Oracle Service Cloud adds new capabilities that enable agents to view and understand the customer’s journey.

Attend the Oracle Service Cloud August 2016 Release Overview Webcast to hear how the capabilities delivered in the latest release can help you.

Register for this event and other product webinars and recorded replays here.

Oracle Service Cloud Ask the Experts webinar series also provides customers with access to subject matter experts and product tips, tricks, how-tos, and best practices.

Conversion rates more than double after Optima Health adds the BlueLeap Connector.

BlueLeap LLC, a Gold level member of Oracle PartnerNetwork with Oracle Service Cloud specialization, announced the strong results Optima Health experienced, including increased conversion rates and sales, during Open Enrollment after implementing the BlueLeap Connector with 2-way SMS capability. 

BlueLeap’s flagship product, The BlueLeap Connector, available on the Oracle Cloud Marketplace, rapidly integrates SMS (2-way) into the Oracle Service Cloud framework creating a seamless and familiar channel that can be used as simply as email.

Read about this in the Digital Journal.

Al Mazroui simplifies business process with Oracle CPQ Cloud and KPIT

Al Mazroui - ICAS, spread across U.A.E and gulf region, builds and supplies Automation latest technology as well as cables and low current systems. With ever-expanding business operations and growing customer base, they were facing challenges with their ageing system that used manual spreadsheets for quoting.

Keeping in mind Al Mazroui's scenario, KPIT recommended Oracle CPQ Cloud which provided flexible and scalable solution and also advised Integration of batch inventory transactions from legacy ERP using Oracle Sales Cloud (OSC) CRM solutions for standardization and optimization of business processes.

For more details on the case study, please click here.

Visibility into new SaaS functionality: June update

Review this Cloud User Announcement to learn about new SaaS functionalities updated in the last 30 days. The announcement includes a list of affected product areas with links to the associated RCDs and What’s New documents to read about this month’s recent changes.


New on-demand courses for Oracle Commerce Cloud implementation boot camp

Ten new introductory courses are available as part of the Oracle Commerce Cloud: On Demand Implementation Boot Camp.

These courses provide the foundational building blocks to Oracle Commerce Cloud, giving partners the proper technical knowledge to begin working in the Commerce Cloud sandbox and presenting the service to their customer base. Topics include: designing site pages and modifying template code, extending the storefront, building widgets, site settings extensions and more. Note: this on-demand boot camp series is a requirement for attending the in-class Oracle Commerce Cloud: Advanced Implementation Boot Camp.

EMEA Partners: free trial accounts for ICS, PCS, IoT and PaaS for SaaS

Oracle offers free PaaS accounts for partners located in Europe, Middle East and Africa.  

This is a great opportunity to test these development and extension tools, especially Integration Cloud Services (ICS) which facilitates cross applications' integration!

Friday Jul 01, 2016

New! Sales Cloud - Implementation exam practice test available

We offer additional support for Sales Cloud exam candidates : 20 question online assessment is a practice online test for partners interested in getting certified as Oracle Sales Cloud 2016 Implementation Specialists or Oracle Incentive Compensation Cloud 2016 Implementation Specialist. This practice is meant to familiarize candidates with the type of question used during the exam and includes questions from the Guided Learning Path you have just went through.

Check it here:

Thursday Jun 30, 2016

EMEA Partners Customer Experience Sales Plays: Engage at the Edge - Monday July 18th, 10am-11:30am CET

In FY17, we are introducing Customer Experience (CX) Sales Plays, a new way for partners to engage with the Oracle broad portfolio of market leading CX Cloud solutions.

CX Sales Plays are an innovative one-stop-shop for partners to access all the key elements that will help them successfully position and sell Oracle CX Cloud solutions – combined with their own expertise - in a perfect alignment with the hottest market business opportunities.

Delivered in an easy-to-use format, CX Sales Plays resonate with customer’s expectations and cover a variety of business cases such as Engage at the Edge, New Performance Culture, High Margin Selling, Data driven Marketing, etc.

Join us on Monday July 18th, 10am CET to discover the first of a series: Engage at the Edge, a combo of Oracle Cloud products that are addressing the challenges of customer service in the always-on economy. During the 90’ webinar, you will hear about:

  • The business challenge
  • The Oracle value proposition
  • Your Business opportunity
  • Oracle Resources to support you
  • Q&A’s

Details and registration here

The Cloud's underappreciated advantages

In a recent Forbes article, Oracle’s Reggie Bradford, SVP of product development shared great tips about convincing customers to leave their on-premises apps and move to the cloud. There's more than the speed, agility, flexibility, and cost savings of the cloud…

Global Oracle SaaS, PaaS and IaaS Implementation Workshop Schedule for Partners

Visit and bookmark the Global Oracle SaaS, PaaS and IaaS Implementation Workshop Schedule for Partners web page which is your one-stop-shop for all information and scheduled dates related to those partner workshops!

Implementation workshops are covering Sales Cloud, Service Cloud, plus a number of PaaS and IaaS products. They are free of charge for OPN members, are delivered either in-class and/or remote and include a mix of tuition (web presentations) and hands on exercises. 

Visit the full list of offerings here

Wednesday Jun 29, 2016

Internet of Things & Oracle Service Cloud

The Internet of Things (IoT) changes everything! New blog entry introduces IoT and changes to service experience.

Oracle Product Management Shon Wedde leads Oracle Service Cloud's vision and application of Internet of Things (IoT) Enabled Service. In his recent blog, Shon provides some background on IoT, how it changes Service and how Oracle enables the inevitable transformation.

Read and share this blog and watch the Oracle IoT video

Tuesday Jun 28, 2016

Oracle Cloud wins around the World

The cloud is indeed everywhere. Check out this specialCloud Worldwideedition of Profit magazine and flip through the collection of Oracle Cloud customer stories to get a sense of the depth and scale of Oracle’s cloud business.

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