Tuesday Mar 26, 2013

Partner Webcast: Innovations in Applications, April 8th, 2013, 04:00 to 05:00 pm CET

Innovations in Applications will present Oracle Product's new functions and features including sales positioning. The key objectives of these webcasts are to inspire Partner's personnel to conduct successful sales, after sales and delivery at their Customer. Moreover, we aim to inspire you to conduct further Product Training and Certifications. And finally we'll provide you a chance to join Ecosystem's Product specific Community to learn and to contribute.

Innovations in Applications will be presented as per the schedule below after the billable day (4:00 to 5:00 PM CET). The webcast is intended for Partner's Implementation Certified Specialists but Innovations in Applications is open for other Partner's personnel as well. At first, Oracle representative will discuss Oracle's contribution to partners. Then you will see product breakout session followed by Q&A with Oracle Experts. Each session will last for maximum 1 hour. A Q&A document covering all questions and answers will be made available after the webcast.

What are the Benefits for partners?

  • Find out how Innovations in Applications helps you to improve your sales, after sales and delivery
  • Discover new functions and features so you can enrich your Customers's solution
  • Learn more about Oracle products, especially sales positioning
  • Hear crucial questions raised by colleague alike, learn from their interest
  • Engage and present your questions to subject experts
  • Be inspired of the richness of Oracle's product portfolio – for your and your customer's benefit.
  • Be inspired to seek further Product Training and Certifications - Make your competence known and recognized! Brand yourself!

Note: Should you already be familiar with a specific Product, then choose another one. Doing so you would expand your knowledge of the overall product portfolio. Some presentations contain product demonstration, although these presentations are not intended to be extremely detailed technical presentations.

Product breakout sessions available on April 8th:

Stay Productive & Engaged in the Field with Fusion Mobility. Hear how Fusion Mobility allows the Sales user to remain productive when on the road, with a range of innovative mobile clients to support preference across Smartphone, Tablet and Desktop. With connected and disconnected support, quick access to sales and customer data, and embedded actionable analytics - there's no excuse!
Andrew Keleher, Global CX Architect, Applications Business Group
CLICK HERE

Adding the Social dimension to the CRM solution with Oracle SRM. While companies’ brands are increasingly exposed on Social Media’s, those also represent a largely untapped business opportunity. In this session, we will review how the market’s best of breed Social Relationship Management suite, Oracle SRM, offers innovative ways to open up existing CRM platforms to the unlimited social dimension, leveraging existing investments. We will also share with you Oracle’s latest innovations and roadmap related to Social Relationship Management Solutions.
Allan Rechtman, Director, Strategic Partnerships at Oracle
CLICK HERE

Oracle RightNow Cloud Service – cloud-based Customer Service, integrated with the Red Stack. Oracle RightNow Cloud Service combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, and is a key building block of the Oracle Customer Experience Solution Set. In this breakout session, we will review the fundamentals of Oracle RightNow Cloud Service integration with other Red Stack components, then share with you the latest innovations in Customer Service, including mobility solutions, as well as the roadmap.
Sarah Oliver, Solutions Consultant, Oracle RightNow Cloud Service
CLICK HERE

Useful Links for you to bookmark:

  1. To access previously presented 37 Products presentations and 6 Public Sector Value Proposition presentations, please click here.
  2. You might want to bookmark the Enablement blog page Oracle Partner Enablement. Please check this regularly as we publish lots of good content here just for you.
  3. You might want to bookmark the Knowledge Zones page for solution-focused pages designed to jump start your path towards Specialization.
  4. You might want to bookmark the global event calendar page events.oracle.com.

Garmin Deutschland succesfully deployed Oracle RightNow to boost productivity!

Garmin Deutschland Resolves 40% of Customer Inquiries Online, Boosting Productivity and Effectiveness of Customer Service Representatives

With more than 100 million navigation devices sold, Garmin is the world’s leading manufacturer of mobile navigation systems. It sold more than 16 million devices in 2011, alone, and demand remains high. Its global workforce of more than 9,000 includes nearly 100 employees who work for the company’s German branch, Garmin Deutschland GmbH, in marketing, sales, product management, cartography, and support.

As Garmin Deutschland’s customer base continued to grow, it experienced a sharp upturn in customer queries, making it increasingly difficult to manage them using Microsoft Outlook and just three staff members. The company looked for a solution that would help it answer customer queries consistently and quickly, while reducing service-staff workloads.

Garmin Deutschland deployed
Oracle RightNow Web Self Service Cloud Service to simplify customer query resolution; enable efficient Web self-service, with access around the clock; and reduce customer inquiry calls and e-mails. The company increased overall efficiency and cost-effectiveness, while providing its customers world-class service.

  

Monday Mar 18, 2013

Oracle Commerce Product Update Webcast for Partners, March 28 @17:15am-18:30pm EST

Oracle Commerce provides market-leading e-commerce software and services that power the world’s best brands and companies—whether they’re large enterprises or mid-sized companies. Oracle Commerce supports business-to-consumer (B2C), business-to-business (B2B), and business-to-business-to-consumer (B2B2C) selling model. Our customers drive sales by delivering a personalized and consistent customer experience that unifies and optimizes customer interactions.

Please join us for Oracle Commerce product update on March 28, 2013 at 11:15am EST to 12.30pm EST.

In this session we will share the key features and enchantments of the recently launched ATG and Endeca product releases and share the main themes for next release including integrated vision with Oracle Commerce and WebCenter Sites.

Reserve a place
here.

Webcast Details:
https://oracletalk.webex.com/oracletalk Password: commerce

Dial in Details: Intercall ID: 2947254 Passcode: 1234

Oracle OpenWorld 2013: Call for Proposal is Open!

Do you have something interesting to present to the world’s largest gathering of Oracle technologists and business leaders?

We want to hear from you, and so do the attendees at this year’s Oracle OpenWorld, JavaOne, and MySQL Connect conferences. Submit your proposal for a chance to share your expertise at one of the most important technology and business conferences of the year.

Please submit your Presentations now by 12th April 2013. To submit your presentations, please click here

Visit the Oracle OpenWorld external web site!

Friday Mar 15, 2013

Oracle Commerce Partner and Customer Conference - April 14 – 17, 2013 - Lisbon, Portugal

We are pleased to announce the Oracle Commerce Partner-Customer Conference is confirmed for Sunday 14th April to Wednesday 17th April at the Four Seasons, Lisbon, Portugal. Located right in the heart of the city, Four Seasons Hotel Ritz Lisbon provides a glorious bird’s-eye view of the city's stunning historic sites – and makes the perfect starting point for exploring its unique architecture.  The hotel is a 20min minute drive from the Lisbon International Airport.

This event is a great opportunity for you to learn about technical updates to Oracle Commerce. In addition, you will have the ability to network with fellow European eCommerce customers and partners, as well as key executives and sales teams from Oracle Commerce.

Event Date: April 14 – 17, 2013, Start: 7:00pm Sunday, End: 13:00 pm Wednesday, (Afternoon Golf optional April 17)

Full Conference Rate: 750 GBP (Conference Fees Cover: Conference Content, Accommodation for 3 nights and Meals for conference duration)

Agenda Topics: Oracle Commerce Roadmap,  Update on Latest Release, Product Integration, Differentiation Examples, Environment Sizing, Customer Examples, Latest Demos, etc.

Registration Link:

http://www.eventbrite.co.uk/event/5889065353#

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