Thursday Apr 17, 2014

Oracle Customer Success Forum - Applico - Oracle Sales Cloud

We are pleased to invite you to a discussion with Applico on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on the register button to confirm your attendance by 5:00 p.m. Pacific Time on May 5, 2014.

Speakers:
  • Alex Moazed, CEO
  • Chris Haven, Senior Director, Outbound Product Management, Oracle (Moderator)
Applico helps businesses turn their products into platforms.

Applico is trailblazing a new type of services firm, the platform innovation company. It is our belief that platforms are the key business model in the Connected Revolution, and as technology leaders and visionaries, we help position our clients to compete where the market is going – not just where it is today.

At Applico, our end-to-end services will provide you with all the help you need to build and scale platforms. Our clients can leverage the full complement of our strategy, platform development, design and multi-faceted technology departments to turn products into innovative platforms that disrupt markets and invigorate internal cultural shifts.

In this informal reference call, you will have the opportunity to hear Applico discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.

Why Oracle

Applico looked to transform its sales automation processes. Oracle Sales Cloud met these needs and Applico's requirements for:
  • Standardized Sales Processes with robust integration and collaboration
  • Mobile capabilities
  • Improved reporting and historical trending
  • Back office integration to Oracle Taleo and ERP
Click the Register Now button to confirm your attendance for this informative event. Registration will close at 5:00 p.m. Pacific Time on May 5, 2014.

After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Applico will revise the registrants list and may dismiss registrations as they see fit.

Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event.

Register Now!

Oracle Customer Success Forum - Christie Digital - Oracle Sales Cloud

We are pleased to invite you to a discussion with Christie Digital on industry trends, why sales automation is important, reasons for choosing Oracle Sales Cloud, and the vendor evaluation process. Please click on the register button to confirm your attendance by 5:00 p.m. Pacific Time on April 21, 2014.

Organization Profile:
Christie, a global visual technologies company, offers diverse solutions for business, entertainment, and industry. With expertise in film projection since 1929 and professional projection systems since 1979, we've established a reputation as the world’s single source manufacturer of a variety of display technologies and solutions for cinema, large audience environments, control rooms, business presentations, training facilities, 3D and virtual reality, simulation, education, media and government. As a market leader, Christie has installed over 100,000 projection solutions worldwide.

Industry : Industrial Manufacturing
Products/Services : Oracle Sales Cloud
Organization : Christie Digital
Organization Website : http://www.christiedigital.com/en-us/Pages/default.aspx

Event Description: In this informal reference call, you will have the opportunity to hear Christie Digital discuss industry trends, why sales automation is important, the decision making process for choosing Oracle Sales Cloud, and the vendor evaluation process. The call will open with a brief overview, followed by discussion, and an open question and answer session. Please allow one hour for the call.

Why Oracle: Christie Digital looked to transform its sales automation processes.  Oracle Sales Cloud met these needs and Christie Digital’s requirements for:
  • Standardized Sales Processes within a multi-tier, multi-channel organization
  • Outlook Integration
  • Mobile capabilities
  • Improved reporting and analytics
Click the Register Now button to confirm your attendance for this informative event.  Registration will close at 5:00 p.m. Pacific Time on April 21, 2014.

After you register your information will be forwarded through an Approval Process. Once your registration request has been validated against the invitation database, you will receive an email confirmation with your registration details as long as there is availability. Please be advised that Christie Digital Systems will revise the registrants list and may dismiss registrations as they see fit.

Note: To access more information at the corporate site you would need an Oracle.com account. If you do not already have an account, getting one is easy and free. Click on the link and you will be prompted to create an account. After you have created your account, you will be automatically returned to the full page description of this event.

Register Now!

Webcast: Mining Social Data for Insights

According to Digiday, “48% of digital marketing executives surveyed said they focused ‘relentlessly’ on building customer insights, and yet, few are executing those strategies in meaningful ways.” A mind-boggling amount of data is being created every second, increasingly coming from social properties.

By 2020, Gartner predicts, data volumes will grow to 20x of today’s volumes. Social media provide a vast wealth of data that is both personal and insightful and can tell you a lot about your brand—but even more about your customers.

Before this data becomes overwhelming for your organization, come to this session to hear top tips from social media analysts to find out which data matters and how to use it across functions to uncover new opportunities for your business.

  • Date:Thu, Apr 24, 2014
  • Time:02:00 PM EDT
  • Duration:1 hour
  • Host(s):Oracle Social Cloud
  • Details and registration: here


3 Next Steps In Retail Innovation

Not long ago, retailers had a reputation for being luddites, falling behind their peers in banking, healthcare, manufacturing, and other industries in technology-driven innovation. With razor-thin margins, who could blame them for resisting the additional costs of digital signage, in-store Wi-Fi, and RFID tags, for example.

But the landscape has changed, driven by Apple, Amazon, and tech-savvy consumers who demand and expect more. Retailers are increasingly leveraging technology as a differentiator, and, in fact, some have emerged as leaders... (TBC)

Read the complete article and discover the 3 Next Steps in Retail Innovation here

Monday Apr 14, 2014

Oracle Commerce Implementation Best Practices Webcast Series

The Oracle Commerce Product Team and OPN would like to invite you to join us for the OPN Enablement webcast series on Oracle Commerce Implementation Best Practices webcast beginning April 24. This four-part webcast series will feature four of the most popular best practices topics asked by our partners:

  • April 24: Integrating Oracle Commerce with WebCenter Sites
  • May 01: SEO Implementation Strategies
  • May 15: Responsive Design Considerations
  • May 29: Integration Best Practices

Thursday Apr 10, 2014

UK Special / save-the-date: 1/2 day Oracle Sales and Siebel update event, Reading TVP, May 2nd, 9am-1pm

SAVE-THE-DATE: We are pleased to invite you to an exclusive Oracle CX Partner Event being held on May 2nd at the Oracle UK headquarters, Reading TVP. 

This half day event, hosted by Oracle Alliances & Channels, will offer to the participants the unique opportunity to learn about the Oracle CRM strategy in general, the future of Siebel and its coexistence with Oracle Sales Cloud, directly from Aaron Shidler, Vice-President Product Management.

Tentative agenda:

  • 9:00 - 9:15 - Welcome and Introductions
  • 9:15 - 10:00 - Oracle CX Strategy, Oracle Sales Cloud Release 8 enhancements demonstration
  • 10:15 - 11:30 - Siebel: Strategy and Roadmap, Siebel Open UI demonstration and Gamification with Siebel demonstration
  • 11:30 - 12:30 - co-existence and Integration Strategy
  • 12:00-1:00 – Networking lunch


Location

Customer Visit Center

Oracle Corporation UK Ltd.
Oracle Parkway, Thames Valley Park (TVP)
Reading, Berkshire
RG6 1RA

Registration

Please respond to Richard Lefebvre by April 25th.

Z Gallerie Makes Search for Perfect Sofa Easier Than Ever with Oracle Commerce

Z Gallerie, a California-based purveyor of furniture and home décor was seeing an increase in traffic to its online site and response to marketing programs. To improve conversion and basket size, Z Gallerie deployed Oracle Commerce. In August 2013, Z Gallerie went live with Oracle Commerce resulting in more relevant content, improved navigation and better ease-of-use regardless of the device customers use to access the site. The full implementation was completed quickly and sales from on-site search have dramatically increased.
  • Using Oracle Commerce, furniture and home décor retailer Z Gallerie expanded the products available on its e-commerce site and delivered better content, improved navigation and ease-of-use for store associates and customers alike.
  • As a result of the Oracle Commerce deployment, Z Gallerie has seen a strong rise in sales on items searched.
  • Z Gallerie attributes the gains to new functionality that enables the company to highlight its best-selling and most relevant products on its site and within its search function, as well as its new infinite scroll capability, which allows customers to see more products overall and makes it easier for them to find exactly what they are looking for.
  • Z Gallerie worked with Cirrus10, a Gold-level member of Oracle PartnerNetwork (OPN), to go live rapidly on Oracle Commerce.
  • The retailer already was using Oracle Database throughout the enterprise before expanding the footprint with Oracle Commerce, and the implementation offers the potential for integration with other Oracle solutions in the future.

Supporting Quotes

  • “We’re seeing a lot more engagement on our category pages. Prior to implementing Oracle Commerce, only 40 percent of our visitors would hit a product page. That number has increased significantly leading to more site conversions and increased sales,” said Kerem Ozkay, eCommerce Marketing Analyst, Z Gallerie.
  • “Everyone has been talking about omni-channel, and that’s something we embrace as well. Oracle is the right choice because we strive to bring the web, the tablet, the mobile phone, and the in-store experience together for our associates and our customers,” said Howard Kolodny, Chief Information Officer, Z Gallerie.
  • “The e-commerce and in-store experience are inseparable and instrumental to delivering commerce anywhere,” said Mike Webster, Senior Vice President and General Manager, Oracle Retail. “Z Gallerie is leveraging best-in-class Oracle solutions to offer a differentiated customer experience and drive sales across all channels.”

2014 B2B Commerce Survey Reveals B2B Businesses Continue to Struggle With Complexity While Increasing Focus on the Customer to Drive Growth

The results are in!  We surveyed B2B commerce IT and business professionals to see where their organizations have invested in the last year, challenges they are facing, and key investment areas for 2014 and beyond.  Here are some of my key take-aways from this year’s survey (these are only the headlines.... read all details in the original article here):

  • Complexity grows in 2014 as businesses strive to increase market share
  • Online channel drives revenue in 2013 BUT is expected to take an even bigger piece of the pie in 2014
  • Customer satisfaction not only a priority in 2014, but a key success metric
  • Mobile is now table stakes for customer experience, but not yet driving significant direct revenue

Read full article here.

Want to see the complete survey results, click here to join a live webcast April 16th

Wednesday Apr 09, 2014

Oracle Service Cloud Named Leader in Forrester Customer Service Waves

We are thrilled to let you know that Oracle Service Cloud (previously known as "RightNow") was cited as a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014  and The Forrester Wave™: Customer Service Solutions For Enterprise Organizations, Q2 2014 with the top overall ‘Current Offering’ and ‘Strategy’ scores in the mid-market wave.

Oracle Service Cloud is rated a Leader position for our ability to scale, serve and meet the needs across both enterprise and small & medium business customers.

Oracle Service Cloud’s significantly improved position compared to the previous wave, reflecting Oracle's major investment in new development and focus on meeting our customers’ needs.

France special: moving from Salesforce.com to the Oracle Sales Cloud with Disapi and Conemis. Free Live Webinar, April 10 2014

Oracle partners Disapi and Conemis have combined their forces to make it easy and cost-efficient for French Salesforce.com customers to move to Oracle Sales Cloud.

In a live Webinar on Thursday, April 10, 2014, 14:00 to 14:30, Disapi will present the unique combination of their own expertise and the conemis data integration tools (cdit) and will talk about their pre-defined offering for moving from Salesforce.com to Oracle Sales Cloud with the cdit  Pre-packaged Editon for Oracle Sales Cloud.

If you are a french speaking partner or customer, register for this webinar now in order to learn about the benefits of Oracle Sales Cloud and the ease of moving to it with Disapi and Conemis.

Sunday Apr 06, 2014

Oracle Configure, Price & Quote (CPQ) Cloud - Partner Playbook Now Available

BigMachines' leading CPQ Cloud is an important addition to Oracle's enterprise-grade cloud solutions. Together, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. The Partner Playbook is an excellent resource for product information, how to position CPQ for Mid-Market and CPQ Platform into the right targets, and Oracle CPQ Cloud partner opportunities to refer, co-sell, implement and service. The Playbook is available as a downloadable document and recorded sessions. Oracle CPQ Cloud Knowledge Zone > Market and Sell tab.

ORACLE CPQ CLOUD BIGMACHINES PARTNER WELCOME WEBCAST REPLAY

In combination with Oracle's enterprise-grade cloud solutions, Oracle and BigMachines will create an end-to-end smarter selling cloud solution so sales personnel are more productive, customers are more satisfied, and companies grow revenue faster. Watch the Partner Welcome Webcast Replay to learn about Oracle's CPQ Cloud strategy, CPQ for mid-market and CPQ platform opportunities, and more. 

Friday Apr 04, 2014

New Options for Moving Oracle On-Premise Application Licenses to the Oracle Cloud

We are pleased to inform Oracle CRM partners that, under special conditions, Oracle allows for migrating perpetual licenses ('on-premise' license model) to Oracle Cloud Services within the same domain of functionality. It is most appropriate for customers with active licenses who wish to transfer to comparable software within the Oracle Cloud.

If you are interested by this new program, please contact your local Oracle CRM sales representative or directly richard.lefebvre@oracle.com

Read Mark Hurd's New LinkedIn Post on marketers' urgency

In this LinkedIn post, Oracle President Mark Hurd explains what are the five key tenets marketers must embrace to stand out and succeed in a world where many businesses are in danger of becoming overwhelmed by the relentless impact of consumerization.

Read his article here

Wednesday Apr 02, 2014

Constellation Research's report on Oracle Sales Cloud

(...) organizations considering new CRM systems would be well served to take a careful look at Oracle Sales Cloud Release 8 writes market analyst Constellation Research in a recent report available here.

Friday Mar 28, 2014

General Motors leverages Oracle Social Media to manage its customers

General Motors uses Oracle Social Media to manage its entire customer base. This is an amazingly powerful project, supported by our partner Fleishman Hilliard.

In this video, Oracle Social's Mike Stiles Talks With GM's Mary Henige at SXSW on How to Manage Such a Large Customer Base.

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