Hear former Vodafone CEO Stephen Brewer on how to improve Customer Experience (CX): Webinar with BPI On Demand (UK wit)h
By Richard Lefebvre-Oracle on Oct 01, 2015
How to Drive Down Customer Churn? Hear from former Vodafone CEO Stephen Brewer on how to improve Customer Experience (CX) on a webinar organized by Oracle top partner BPI On Demand (UK) !
With today's Customer being more and more fickle, coupled with the ease of changing telecoms providers, Stephen was challenged by Comms Dealer to share how the Internet of Things, Social Media, Cloud, Mobility and CX are changing the way we interact with our customers, and how you can use this to drive down customer churn and grow revenue.
- Is your CRM Helping you keep Customers?
- Understanding your Customer Journey
- Improving Customer-driven Insight
- Cloud CRM for Sales, Marketing or Service
- Oracle Cloud CX and BPI On Demand helping you drive down Churn
Register for this VIP Webinar and enter the free prize draw for a chance to win a free driving day at Silverstone with a Top Gear Test Driver!
3rd November, 2015, 10:00 - 11:15am GMT