Friday Apr 29, 2016

Oracle Cloud Marketplace adds Field Sales mobility solution for Oracle Sales Cloud from CRMIT

Oracle Cloud Marketplace users can now access the FieldSalesPro™ mobility solution for Oracle Sales Cloud. FieldSalesPro™ organizes and improves efficiency of key sales processes including sales coaching, product cataloging, meeting effectiveness, quote management and sales performance analysis.

In modern day sales, managing strategic accounts and leading the sales process are critical to field sales managers to guide their teams through the chain. Most sales managers, typically find challenges that include pursing the wrong opportunities, missing access to the real decision makers and generic value propositions with no differentiation.

FieldSalesPro™ seamlessly integrates with Oracle Sales Cloud and leverages the wide range of functionalities, best practices and standard objects including contacts, opportunity, products and customers. The mobile app is now available on Oracle Cloud Marketplace.

Oracle Cloud Marketplace not only offers an intuitive user interface to browse and search for available applications and services but also provides user ratings and reviews to help customers determine the best business solutions for their organization.

FieldSalesPro™, a leader in transforming businesses with cloud based Customer Experience (CX) solutions, today announced the availability of this mobile application both on Google Play (for Android users) and on Apple itunes (for the iOS users).

"Large and mid-size enterprises are seeking to mobilize their IT infrastructure to enable their field sales team to meet more customers, sell more and close more – from anywhere and anytime." explained Vinod Reddy, Founder and CEO, FieldSalesPro™. "Field reps can get actionable data pushed to their android or iOS devices, in real time and in line with their corporate sales strategy, product selection and field sales enablement.", added Vinod.

Oracle Service Cloud free implementation workshops: new dates and locations!

Here is the list of the next Oracle Service Cloud free implementation workshops sessions' dates and locations for EMEA partners (training times will accommodate EMEA based companies)

  • 9 - 13 May 2016 (Mon-Fri) - Remote participation only
  • 6 - 10 June 2016 (Mon-Fri) – Utrecht, Netherlands. Remote participation is possible

Please note that there are OPN, legal and technical prerequisites to join these workshops.

If you are interested to join any of these sessions, please contact your local Oracle A&C Partner Enablement Manager or send an eMail to

Oracle Sales Cloud free implementation workshops: new dates and locations!

Here is the list of the next Oracle Sales Cloud free implementation workshops sessions' dates and locations for EMEA partners (training times will accommodate EMEA based companies)

  • 2 - 6 May 2016 (Mon-Fri) - Remote participation only
  • 10 - 14 October 2016 (Mon-Fri) – Frankfurt, Germany. Remote participation is possible

Please note that there are OPN, legal and technical prerequisites to join these workshops.

If you are interested to join any of these sessions, please contact your local Oracle A&C Partner Enablement Manager or send an eMail to

Wednesday Apr 27, 2016

Oracle Modern Best Practice goes international

New on Modern Best Practice pages are now available in French, Italian, German, Spanish, Dutch, Swedish and more.

Check the latest Oracle Modern Best Practice content and share with your customers!

Tuesday Apr 26, 2016

Oracle Commerce Cloud Workshop, Solna (Sweden), June 1st

The Oracle Commerce Cloud Workshop is split into two tracks (Technical Track and Business Track). The Technical Track is designed to enable partners with the product knowledge to start working and developing on their own dedicated instance of Commerce Cloud. The Business Track is designed to enable partners with the knowledge to build out a viable business model and the selling tools required to present the solution to their customer base to up sell Commerce Cloud.

Registration link: Oracle Commerce Cloud Workshop Sweden (June 1st, 2016)

Oracle Commerce Cloud v16.2 is now available!

Check out the latest Oracle Commerce Cloud documentation here!

Saturday Apr 23, 2016

Exclusive Webcast: Oracle Mobile Cloud - April 27

Please join us for a Mobile Cloud Service Partner Update webcast on April 27 at 9:00am PT. Joe Huang, Product Manager for Mobile Cloud Service, will host this one-hour session and cover topics including: new features added to MCS since the initial release in 2015, the latest sales plays, current pricing, alliances that have been built with other products to provide a complete ecosystem around MCS, and Oracle MAX tooling.

Register here.

Live Partner Release Webcast for Oracle Service Cloud – May 24

Oracle continues to make impactful investments in Oracle Service Cloud to help you deliver great customer experiences. The May 2016 release of Oracle Service Cloud adds new capabilities that enable agents to view and understand the customer’s journey. Join us during the upcoming webcast on Tuesday, May 24 at 8:30am PT to learn more.

Friday Apr 22, 2016

Customer Focus: Global Payments and T H March transform their Business with Oracle CX and Enigen UK

Enigen are an Oracle Gold Partner, implementing Oracle CX Cloud Applications and providing Process and Chance consultancy to a range of customers, of differing size and industry. Through their journey as an original Siebel Partner, to adopting an Oracle Cloud focus over the last 10 years, Enigen have 65+ Oracle CX Customers embracing and succeeding with Digital Transformation Programmes.

Two examples include; Insurance company T H March and leading card payment organisation, Global Payments. Below are their video stories as both customers discuss their journey’s to CX success with Oracle CX Applications and Enigen.

T H March, the UK’s largest and most experienced firm of insurance brokers, specialist’s in insurance for the jewellery trade. They have adopted Oracle Sales Cloud, Oracle Marketing Cloud, Oracle Service Cloud and Oracle Social Cloud as they digitally transform to ensure they remain competitive but above all, provide their customers with the personalised and positive journey.

Prior to launching its transformation, T H March were sending letters to their customers with the greeting, “Dear Valued Customer” hear from their Managing Director, on how their journey has gone and the improvements they are seeing to their business. Click here to watch the full video and read more on their Success with Social Media, via “5 tips for Growing your Business with Social.”

Global Payments are a payment technology company, located through the US, Europe and Asia-Pacific. John Curtis, Chief Operating Officer for Europe, explains how Enigen helped them implement Oracle Sales Cloud, moving Global Payment from Oracle CRMOD. This has enabled them to streamline their entire sales process from generating a lead to closing a deal. On top of this, improved analytic’s has allowed Global Payments to provide more comprehensive information to both their sales staff as well as third parties. Click here to watch the full testimonial.

Thursday Apr 21, 2016

Gartner Webinar: Service for the Next Generation - May 4th

Oracle Service Cloud customer Gogo joins Gartner and Oracle on May 4th for a special webcast during which Michael Moaz of Gartner, Jerry Oversen of Gogo, and Oracle's Stephen Fioretti will discuss what’s happening with mobile customer self-service, social channels, and the digital explosion, and what organizations need to consider.

Details: Wednesday, May 4th11am PT / 2pm ET

Register here

New video helps position Oracle Service Cloud role-based experiences

In this new video, see how Oracle Service Cloud's Cross Channel Contact Center provides the right tool for different roles in customer service, such as service agents, supervisors and non-contact center users.

The video introduces the key personas in customer service teams: Tier-1 Agents, Supervisors and Non-Contact Center Users

Watch here


Wednesday Apr 20, 2016

Oracle buys Crosswise, strengthens Oracle's Data as a Service Offering

On April 14, 2016, Oracle announced it signed an agreement to acquire Crosswise, a leading provider of machine-learning based cross-device data which enables marketers and premium publishers to realize the benefits of cross-device advertising, personalization and analytics.

Crosswise's innovative technology processes over one petabyte of user and device activity data from billions of unique devices every month. By applying advanced data science and proprietary machine-learning techniques to this data, Crosswise constructs a new probabilistic Device Map™ matching multiple devices to individual users in an accurate, scalable and high quality manner.

Read the full Corporate Announcement

Tuesday Apr 19, 2016

Replay: Oracle Customer Experience for Financial Services, Monday April 18, 2016, 4pm CET

Missed yesterday's webinar?  Take the replay here

Oracle’s Financial Services Industry Cloud solution is gaining momentum in the marketplace. 

Join us on Monday April the 18th at 4pm CET for an exclusive Oracle EMEA Partner webinar to learn more about Oracles Financial Services offering and how Oracle is engaging with customers to define their path to digital transformation.

This presentation provides an overview of Oracle’s CX Cloud solution for the Financial Services industry.  Agenda:

  • CX Cloud Industry Overview
  • Introduction to Oracle’s Financial Services Offering (including demo)
  • Customer Momentum and Lighthouse Program
  • Q&A’s

This webinar is targeting System Integrators and ISV’s which are looking for innovative idea’s to help their Financial Services customers making a successful transition into the era of Digital Customer Experience


  • Leslie Buhrer - Senior Director, Oracle Product Management, CX Industry Financial Services
  • David Lopes – Director, Oracle EMEA Digital Experience

Oracle Eloqua Implementation Bootcamp for Partners Madrid, May 24-27

Oracle Eloqua Marketing Cloud Service delivers marketing automation and revenue performance management software that ensures every component of marketing works harder and more efficiently to drive revenue. Oracle Eloqua's modern marketing cloud automates complex marketing processes across multiple channels, to target and nurture prospects, and to deliver highly qualified leads at a lower cost to the sales teams.

This Bootcamp is highly recommended for anyone new to Eloqua and looking to get up to speed on the implementation and integration of the platform. Identify your best functional implementers and send them to join us for this fantastic, hands-on training.

Register now!

Monday Apr 18, 2016

NEW DATES - Oracle CPQ Cloud Bootcamp - Reading (UK), May 31st - June 3rd

This Bootcamp was initially planned for 4 days but, in order to accommodate a UK public holiday on May 30th, is now reduced into 4 days only!

The Oracle team is pleased to invite you to a 4 days in Class Bootcamp about Oracle Cloud CPQ Documentation.

Dates and location: May 31st - June 3rd, 2016 (Mon-Fri) - Oracle Office Reading (UK)

Target audience: Technical roles or implementation consultants


  • Administration Essentials Part I
  • Administration Essentials Part II
  • Configuration Essentials
  • Commerce Essentials
  • Integration

Prerequisites: Audience is expected to take the Pre-Sales Training and Assessment.

Details and Registration 



« April 2016