Thursday Jun 26, 2014

Summer in DC

I just wrapped up a week in DC for our Education & Research Industry Strategy Council (ISC) - the seventh meeting over which I've presided since stepping into my current role.

It's exceptionally gratifying to see how much we've progressed in three short years.  We now have a fairly regular dialog with policy officials in Washington, a robust agenda touching on a variety of issues that are in focus for higher education executives, and tying all of that together with a technology underpinning.   We had exceptional turnout of the members as well, including new participation from Vanderbilt, Illinois State, Seneca, McMaster, Chicago, and Valdosta State.

The agenda themes for this session included a Cybersecurity in Higher Education, Information Discovery, Student Success, and Higher Education Cloud.  Two days was not enough time!  While we did spend a considerable portion of the discussing and deliberating, I do think we need more time to tee up issues and have more open discussion than presentations.  It's a hard balance to strike, given that the mission of the ISC is multifaceted (exposing the ISC to new ideas and technologies, getting input on our strategy in education and research, providing access to Oracle executives, and facilitating dialog with policy officials) but the real value comes from the interactions and we need have more of that throughout the time we are together.

I was most impressed by the amount of interest we had from the members of congress that spent time with the council.  We had three Senators (Isaacson from GA, Murphy from CT and Casey from PA), and two members of the House (Foxx from NC and Petri from WI).  Further, Undersecretary of Education Jamie Studley joined us for a long conversation about the proposed higher ed rating system and the implications for data and information in driving those rankings.

The real in-depth discussions, however, were reserved for our Higher Ed Cloud session.  It's clear to me that while the broader industry in moving to Cloud aggressively, higher ed is taking a more deliberate approach, and we need to provide guidance and leverage some of the lessons learned and best practices from other industries who've already made this journey.  There is a real opportunity here for higher ed to become more agile and nimble in order to adapt more rapidly to the dynamics in higher education, but equally possible that they could rush headlong into Cloud for Cloud's sake without a plan and create more issues than already exist in higher ed IT today.

Overall I was very pleased with the outcome but the real test will be in the feedback we receive from the approx. 30 member institutions.  I am already looking forward to December when we reconvene in Redwood Shores!

Friday Jul 05, 2013

The Summer ISC and the Futures Forum

The summer meeting of our semi-annual industry strategy council (ISC) took place in Washington DC at the end of June.  We enjoyed the highest percentage of member participation since I've been leading this group, and the range of topics we covered included our student success solution, our work in the area of student experience (which includes many of our social relationship management tools), an update on our investments in our student information analytics and student information system products, and a update on our budgeting and planning tools for higher ed.  All of that was covered in the first day, with the second day reserved primarily for discussions with policy officials from Congress and from the current administration (DoE) regarding policies and initiatives in higher education where information technology can play an enabling or supporting role.  

During this second day we heard from Richard Culetta (Director of Education Technology) at DoE, Chairwoman Virginia Foxx of the House Subcommittee on Higher Education and Workforce Training, Congressman Luke Messer of Indiana, also on the Higher Education Subcommittee, and Matt Chingos, fellow, at the Brookings Institute. 

We were hoping to have Senatos Rubio and Wyden, authors of the "Student Right to Know Before You Go" bill which they introduced through the Committee on Commerce, Science, and Transportation, but the immigration reform bill which came to a vote on the very day we were meeting took up their schedule.  However, we had Emily Bouch (Senator Rubio's Legislative Aide on Education Policy) and Laura Bernsten (Senator Wyden's Domestic Policy Advisory) who crafted the bill visit with the ISC and engaged in a spirited debate on it's merits.

We also filmed a number of short interviews with several of the council members which, once through post-production, we'll post to our website and also place links here.

Several key themes emerged from the two days of meetings with the council.  One is that we have much work to do at Oracle making sense of the myriad of products, especially those recently acquired, in terms of their value and how they enable solutions to the thorniest problems faced by higher education.  Another is that the role of IT in higher education is slowly changing.  IT leadership is becoming more strategic although the tactical and transactional demands haven't waned.  Many of the members expressed their view that Oracle's engagement with higher ed over the past two years has really changed (for the positive), both in terms of product strategy but also in terms of field engagement.  We have a few members on the council that are not from IT (CFO's, Presidents, COO's) and these representatives consistently communicate how IT is by far the most important (aside from funding and personnel) strategic asset the institution has to maintain and improve competitiveness.

The Forum on the Future of Higher Education

The strategic nature of IT in education was reinforced for me at the forum referenced above.  I missed this conference in 2012, but after seeing the output from the meeting I pledged to myself that I wouldn't miss it in 2013.  There was not an IT leader in the 100+ person group (aside from me), but big data and analytics themes ran through virtually all of the discussions, as well as the need to leverage technology to strengthen our major research university's competitiveness in the global research arena.  The changing business model was also at the forefront of the conference, and the need to use tools and "world class" best practices from industry's use of IT to not only run the "business" but also model the business in a future state that may be significantly different from today's reality was clear.

As an added bonus, I met many of our ISC's members bosses at the Future's Forum!

Our next meeting is already being planned for December.  We plan to devote a much larger chunk of the agenda to the research enterprise, to budgeting and planning in higher education, and to security and access management.  Watch this spot later for more details.


Comments, news, updates and perspectives from Oracle's global vice president of the education and research industry--which includes higher education, research, and primary/secondary education (K-12) organizations worldwide.


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