We've previously written about our certification and support stance for virtualization technologies with the E-Business Suite in a series of related articles (see below). Our Applications Platforms Group has revisited this subject and has published an official statement in a new Metalink Note:
If you've been looking for an authoritative Metalink Note that summarizes our previous blog articles succinctly, this is what you've been waiting for.
This new Note discusses our general support strategy for third-party platform virtualization technologies such as:
The Note emphasizes that the list above is meant to provide some illustrative examples of the types of virtualization products and technologies covered by this policy. It's not meant to be a comprehensive list of products, of course. The Note covers the support implications of using generic virtualization technologies with the E-Business Suite, and is worth reading to refresh your understanding of what kind of support you can expect from us when using these types of tools.