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Postpone IE 10 Upgrades Until E-Business Suite Certification

Steven Chan
Senior Director

New IE logo

[Aug. 9, 2013 update: IE 10 is now certified with EBS]

[May 3, 2013 update: Added EBS version numbers]

Microsoft has recently announced their plans to automatically update IE 8 or IE 9 on Windows 7 desktops to IE 10; see:

Microsoft states:

Distribution of Internet Explorer 10 by Automatic Updates will begin slowly and take several months to complete.

We're still certifying Microsoft Internet Explorer 10 with Oracle E-Business Suite, 12.0, and 12.1. We expect IE 10 to work with few issues, but it is always prudent to ensure that your mission-critical desktops remain on an earlier certified IE version until this certification is completed.  You can block automatic updates by using Microsoft's Internet Explorer 10 Blocker Toolkit:

When will IE10 be certified with EBS?

Oracle's Revenue Recognition rules prohibit us from discussing certification and release dates, but you're welcome to monitor or subscribe to this blog. I'll post updates here as soon as soon as they're available.   

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Comments ( 27 )
  • guest Wednesday, March 27, 2013

    Steven, IE11 is coming. I hope Oracle is already testing IE11.


  • guest Monday, April 1, 2013

    We are seeing errors when users upgrade to MSIE 10.

    Log in and at menu page all responsibilities are listed as: "Undefined"

    Using 12.1.3 using RDBMS Java 6 users are on Win 7.

    Once we roll the user back to MSIE 9 or user uses another browser they are fine.

  • Steven Chan Monday, April 1, 2013

    Hello, Guest,

    Thanks for your comment. We recommend that all EBS customers continue to hold off on deploying IE 10 until we complete our certification.



  • guest Tuesday, April 16, 2013

    Hi Steven,

    we are using iRecruitment for external people and we cant tell the world to not use IE10. Is there a workaround for IRCand IE10 ?

  • Steven Chan Tuesday, April 16, 2013

    Hi, Guest,

    Yes, we understand that some organizations cannot control all of their users's desktop configurations, particularly with products such as iRecruitment. We're working on this certification now, and will post updates here as soon as possible.



  • guest Thursday, April 18, 2013

    hello steven

    oracle forms not run with IE 10 any idea


  • Steven Chan Thursday, April 18, 2013

    Hello, Guest,

    I'm sorry to hear that you've encountered an issue with this.

    If you're seeing this in a generic Forms environment, then you should log a Service Request against the Forms product.

    If you're seeing this in an E-Business Suite environment, then you should wait until we announce our IE 10 certification with the E-Business Suite before trying that combination.



  • guest Thursday, April 25, 2013

    Waiting patch from Oracle you can use IE 10 using F12 fonction and enable Mode Navigation and mode document in version 9. Working very well with OBIEE

  • Todd Waltman Friday, May 3, 2013


    I'm sure I'm not the only one disappointed in how long it's taking to get a patch. Can you provide an update and (though you're not supposed to) an estimated time to resolution. Regardless of your policy, there are implied SLAs in our license agreements and we deserve to know (In ORACLE TECHNICAL SUPPORT LEVELS -- Certification with most new third-party products/versions). IE10 was released over 2 months ago. We also have service levels to maintain with our customers/users and having a published work-around for this amount of time is killing my metrics.



  • Steven Chan Friday, May 3, 2013

    Hi, Todd,

    I can appreciate how you feel. The urgency for this is building for all of us, and I am not pleased with the delay in getting this certification completed.

    We're working on this as quickly as possible. I'll post updates here as soon as I can.



  • guest Saturday, May 25, 2013

    I just got upgraded to IE10 and did not notice till today when I tried using a new link from same group of environments, the most recent clone is getting the error "JavaScript enabled browser required." but the other URls do not get any errors and are working fine logging in and moving around. The new URL IE settings for JS are correct, so why the different behaviours? Using F12 Developer Network watch it seems fine, but get an Abort signal on the access to the common_2_3_6_9.js file.

  • guest Sunday, June 2, 2013

    You guys are killing us with Oracle not accepting IE10...

    What's the f'ing issues?

    The world is in a very fast pace and you guys are keeping us way behind. We all work from multiple locations with different PC's and you have blown this for sure.

  • Brindly Monday, June 3, 2013

    Just adding a comment so that I will be notified when EBS is certified with IE10


  • Tim Mervyn Monday, June 3, 2013


    Default JavaScript behaviour can be a little different in IE10 with the extra Document Mode settings etc. Please can you try running in 'Compatibility Mode' which may fix this issue for you.

    The certification of IE10 is currently still in progress for EBS .



  • Brett Thursday, June 13, 2013

    Any further progress on IE 10 certification with eBS?

  • Steven Chan Thursday, June 13, 2013

    Hi, Brett,

    Yes, we've been testing steadily with various combinations. We've identified a few issues that we're working through right now. A recent Microsoft security-related update set us back a bit -- things that were working fine prior to the update stopped working after it. We had to develop additional code to work around those issues.

    Stay tuned.



  • Jennifer Wednesday, June 26, 2013

    Join the topic to get the news when EBS is certified with IE10. looking forward to have good news ASAP.

  • Venkata Friday, June 28, 2013

    Waiting for update on IE10 for R12

  • guest Thursday, July 4, 2013

    Waiting for an update on IE10 certification for R12

  • Lisa Monday, July 8, 2013

    We are also waiting for IE10 certification for R12

  • guest Monday, July 8, 2013

    Waiting for IE10 for R12

  • Steven Chan Monday, July 8, 2013

    Hi, everyone,

    You're welcome to post comments on this article. But there's another alternative.

    The best thing to do is to hit the "Subscribe by email" link in the upper-right hand sidebar of this blog. You'll receive updates whenever a new EBS certification is announced -- including the upcoming IE 10 and Windows 8 certifications.



  • guest Wednesday, July 24, 2013

    Okay. So now we waited for almost 4 months (maybe even more!) and nothing is coming out, other then "can't say when certification is ready" ,"subscribe to this blog for updates".

    Last update is from july 08.

    Update on this issue more often. This is important. We need clearance on this issue, were at a stand still.

    To be honest, i couldn't believe my eyes, seeing this isn't certified yet. Incredible.

  • Steven Chan Friday, July 26, 2013

    Hello, Guest,

    I can appreciate your frustration. We would all like these certifications to go faster, and this one in particular.

    Every new browser certification represents a significant amount of work.

    We have:

    240 EBS products

    4 major EBS releases

    4 Windows releases

    4 Office releases

    2 Java releases

    240*4*4*4*2 = over 30,000 possible permutations to be tested.

    It is impossible to test them all, so we take a subset. Many of these tests need to be done manually. This takes time.

    Complicating matters further, we also have several high-priority security-related initiatives around Java that interact with new browser and desktop operating system certifications.

    On top of that, Microsoft issues updates to its operating system and browsers on a regular basis. Some of these updates break things. For example, a recent Microsoft security update caused our IE / WebADI / Office integration to stop working; this required recoding and retesting and delayed our certification.

    We’re working on completing this certification as quickly as possible. I'll provide more updates here when they're available.



  • guest Friday, August 9, 2013

    Ahhh - so it's Microsoft's fault!!?

  • Steven Chan Friday, August 9, 2013


    Let's please keep things civil.

    Nobody's pointing fingers, and nobody's making claims of fault.

    New browser certifications represent a lot of work, and when resources are limited, that work takes longer to accomplish.

    I'm locking this thread now.



  • Steven Chan Friday, August 9, 2013

    IE 10 is now certified with E-Business Suite:




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