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Internet Explorer 8 Certified with E-Business Suite Release 12

Steven Chan
Senior Director

[Aug. 9, 2013 update: IE 10 is now certified with EBS]

[Oct 7, 2009 Update: IE 8 is certified with Apps 11i, too]  

I'm very pleased to announce that Microsoft Internet Explorer 8 is now certified as a client browser for Oracle E-Business Suite Release 12.  IE 8 Support Requires Forms If you're running either Forms or in your EBS 12 environment, you will need to update to Forms to get support for Internet Explorer 8.  If you're already running Forms in your EBS 12 environment, you may still need to perform some additional steps to enable IE 8 support.  To test this, launch a Forms-based EBS application using IE8.  You need to take additional steps if you see the following error:

'Internet Explorer has modified this page to prevent a possible cross-site scripting attack'

If you see this error, the required Forms servlet components may not have been deployed properly when Forms was first installed in your Oracle E-Business Suite Release 12 environment (Bug 8608695).

If IE 8 end-users encounter this error when attempting to launch a Forms-based E-Business Suite product, you need to redeploy the Forms formsapp.ear file by following Deploying a New Forms .ear File in Oracle Applications Release 12 (Note 397174.1).

E-Business Suite Release 12.0 Prerequisites

  • Oracle Applications Technology R12.ATG_PF.A.DELTA.6 (patch 7237006) or later
  • Oracle Forms Version or later
  • Desktop client running Microsoft IE 8 on:
    • Windows XP Service Pack 2 or 3
    • Windows Vista Service Pack 1 or 2
E-Business Suite Release 12.1 Prerequisites
  • Oracle E-Business Suite 12.1.1
  • Desktop client running Microsoft IE 8 on:
    • Windows XP Service Pack 2 or 3
    • Windows Vista Service Pack 1 or 2
What About Oracle E-Business Suite Release 11i? We're still working on certifying IE8 with EBS 11i.  This certification is going well and is in its final stages.  I don't have firm schedules for this certification yet, but you're welcome to monitor or subscribe to this blog for updates, which I'll post as soon as soon as they're available.   References Related Articles

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Comments ( 24 )
  • Peter Lorenzen Friday, September 11, 2009

    Hi Steven,

    Good news. I have searched Metalink for information regarding Forms and IE8 certification (Not E-Business Suite) but could not find any. Do you know where I can find it?

    Regards Peter

  • Steven Chan Friday, September 11, 2009

    Hi, Peter,

    No, I'm afraid that I don't have much visibility into the generic Forms documentation. Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) against the Forms product to get one of the Forms specialists engaged.



  • Michael S Monday, September 14, 2009

    What about Enterprise Performance Manager (EPM/Hyperion), Business Intelligence (OBI), User Productivity Kit (UPK), and Governance Risk and Control (GRC)?

  • Steven Chan Monday, September 14, 2009

    Hi, Michael,

    Each of those products are external to the E-Business Suite and conduct their own browser certifications. I don't have much visibility into their certifications, I'm afraid.

    Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) against each of those products individually to find out about their respective certifications with IE 8.



  • Vinay Srinath Saturday, September 19, 2009

    Hi Steven,

    For 11i EBS is there a workaround to get it working on IE8 till we have the formal certification. Any ideas when IE8 will be certified with 11i

    Regards, Vinay

  • Steven Chan Monday, September 21, 2009

    Hi, Vinay,

    There are no workarounds. Two Forms6i patches are required for IE8 compatibility. We're working on that right now; stay tuned.



  • Melwyn Serrao Thursday, September 24, 2009

    Hi Guys,

    Just an update. We are EBS R12.0.4 users We got over this issue by simply adding the EBS URL into the Trusted Sites of the local Intranet. Go to Tools -> Internet Options -> Security Tab -> Select Local Intranet -> Press the Sites Button -> Press the Advanced Button & add the URL here. We have around 20 users whom we have upgraded to IE8. Well seems to be working fine with us so far.

    All the best.


  • Andy Friday, September 25, 2009

    Hi Steven,

    Just a clarification on this post. We meet all the pre-requisites above. Does that mean that IE8 should "just work" or is there a patch to add IE8 support which requires the above mentioned pre-reqs?



  • Steven Chan Friday, September 25, 2009

    Hi, Melwyn,

    Thanks for sharing your IE 8 experiences. I appreciate the feedback, and am glad to hear that your migration to IE 8 has gone smoothly.



  • Steven Chan Friday, September 25, 2009

    Hi, Andy,

    It's easy to check whether your environment is ready for IE8 users: just connect to EBS 12 with IE 8 and attempt to launch a Forms-based product.

    If it doesn't work, you should check that your Forms servlet has been deployed correctly. See Note 389422.1 for details.

    Good luck with this. Please don't hesitate to forward your Service Request number to me if you encounter any issues.



  • Ravi Musuku Monday, October 12, 2009


    Do you know ETA on IE8.0 formal certification for 11i EBS?

    Appreciate your comments,


    Ravi Musuku

  • Steven Chan Monday, October 12, 2009

    Hello, Ravi,

    We just announced that certification last week:

    Internet Explorer 8 Certified with E-Business Suite Release 11i - http://blogs.oracle.com/stevenChan/2009/10/internet_explorer_8_certified_ebs11i.html

    You're welcome to subscribe to our blog via email or RSS so that you can be informed about our latest certification announcements whenever they're released.



  • David Baker Thursday, April 1, 2010

    I only have one user running an Oracle based program (MoD/JPA) and they have been successfully opening new forms, downloading XLS docs, etc with it in IE8 for the last 6 months ! ?

    However, having now just replaced their workstation with a brand new one with IE8 pre installed, I immediately hit the issues above.

    On checking their old workstation, that still works fine with JPA !

    So why is it that it works on our old Dell PC's (having now tested it on 2 PC's) that originally had IE6, then IE7 and now IE8, but it doesn't work on our new Dell PC's that have only ever had IE8 ???

    That just does not make sense to me, surely it should either work on all or fail on all IE8 PC's ???

  • Steven Chan Thursday, April 1, 2010

    Hi, David,

    I'm sorry to hear that you're encountering issues. I don't recognize the "MoD/JPA" acronym. Is this an Oracle E-Business Suite Release 11i or Oracle E-Business Suite Release 12 product?

    We've seen computer-specific issues with JRE+mouse focus issues. For example, some issues only show up with certain Dell laptops come equipped with a specific graphics card. Those issues can't be replicated with other Dell laptops with different graphics cards.

    Regardless of whether this is an E-Business Suite-related issue, I'd suggest that your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged.

    If this is indeed E-Business Suite-related, please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.



  • Diana Friday, May 14, 2010


    We have EBS version 12.1.1, windows XP service Pack 3 and Forms version higher than 12.0.15 , even so we are unable to access EBS forms through IE8.

    Do I need to do any other IE8 settings?

    And if so, what?

    Pls help.


  • Steven Chan Friday, May 14, 2010

    Hi, Diana,

    I suspect that you might have either missed a prerequisite patch or setup step somewhere along the way.

    Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged.

    Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.



  • Brian Aldridge Wednesday, October 6, 2010

    On behalf of one of my customers, Government CIVILIAN PERSONNEL MANAGEMENT SERVICE,

    What are the plans for certification of IE9, what operating systems it will be certified with, and what timelines can we expect for this certification?

  • Steven Chan Thursday, October 7, 2010

    Hi, Brian,

    See this externally-published article:

    Statement of Direction: Oracle E-Business Suite + Internet Explorer 9




  • Kausik Roy Thursday, January 20, 2011

    Hi Steven,

    Will IE 6 or IE 7 will work with Forms

  • Steven Chan Thursday, January 20, 2011

    Hi, Kausik,

    I'm assuming that you're asking about whether this will work in Oracle E-Business Suite Release 12 environments rather than generically for custom Forms 10g applications.

    If so, the answer is yes: both IE 6 and 7 are certified with EBS 12 running Forms for selected operating systems. See Note 389422.1 for details.

    If you're asking about generic Forms support -- I don't know. You should follow up with the Forms Support to get an official support statement from them about generically-supported configurations.



  • Kishore Yalamarty Monday, February 14, 2011

    Hi Steven,

    We are looking to make Chrome as the default browser. could you please advise if Chrome is a certified browser for Rel 11.5.10.

    Do you forsee any issues with Chrome as the browser?



  • Steven Chan Monday, February 14, 2011

    Hi, Kishore,

    We've been watching the emergence of Chrome with great interest. Chrome is certainly building up momentum and user adoption in the consumer space. The enterprise space, where Oracle E-Business Suite is used, appears to be adopting Chrome much more slowly. At present, we have no plans for certifying Chrome with the E-Business Suite, but we're continuing to monitor demand and will adjust our priorities as needed.

    Can you provide more information about the EBS release that you're running, number of end-user desktops in your organization, the operating systems that your end-users are running, and the targetted Chrome versions that you intend to deploy?



  • guest Monday, March 26, 2012

    Hi Steve,

    We are migrating/upgrading from 11.5.10 to 12.1.3. Do you see any issues running IE6? We have a full Oracle shop with Forms/Reports/Finance/HRMS/CWB etc...

    Thank you

  • Steven Chan Tuesday, March 27, 2012

    Hi, Guest,

    As documented in the R12 "Recommended Browsers" Note, IE6 is only certified with R12 on WinXP SP 3. This is a Microsoft restriction -- not Oracle's.

    If you plan to run a later Windows operating system version on your end-user client desktops, you'll need to upgrade to a later IE release.



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