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Internet Explorer 11 Certified with E-Business Suite

Steven Chan
Senior Director

Microsoft IE logoMicrosoft Internet Explorer 11 is now certified as a desktop client browser for Oracle E-Business Suite Release  This follows our previous certification of IE11 with EBS 12.1 and IE11 with EBS 12.0 and 12.2.  The certified desktop operating systems are:

  • Windows 7 Service Pack 1 (32-bit or 64-bit)
  • Windows 8.1 Update 1 (32-bit or 64-bit)

Certified IE 11 Modes

Internet Explorer 11 can be used in "Desktop Mode" on Windows 8.1.  Running IE 11 from the "Modern" (Metro) Start Screen is not certified.

Due to display issues with certain FWK pages when using IE9 or IE10 we previously recommended running E-Business Suite using the browsers 'compatibility mode'.  These display issues have now been fixed for IE11-- you can now access your E-Business Suite environments without using 'compatibility mode' in IE 11.

IE 11 includes an "Enterprise Mode" which can be used to emulated Internet Explorer 8 behaviour and provide compatibility with earlier browser standards.  You should not use "Enterprise Mode" with Oracle E-Business Suite.  EBS compatibility with IE 11 requires server-side patches. Enabling "Enterprise Mode" in IE 11 is not needed and will not resolve all compatibility issues.

JRE 6, 7, and 8 are certified with EBS

Java Runtime Environment (JRE) Versions 6, 7, and 8 are certified with EBS. 

There appears to be some inaccurate information lying about on the web that claims that JRE 1.7 is not certified with the E-Business Suite. 

This is incorrect. Our standard policy is that all E-Business Suite customers can apply all JRE updates to end-user desktops:

  • From JRE 1.6.0_03 and later updates on the JRE 6 codeline
  • From JRE 1.7.0_10 and later updates on the JRE 7 codeline 
  • From JRE 1.8.0_25 and later updates on the JRE 8 codeline

You do not need to wait for a certification announcement before applying new JRE 1.6 or JRE 7 releases to your EBS users' desktops. We test all new JRE releases in parallel with the JRE development process, so all new JRE releases are considered certified with the E-Business Suite on the same day that they're released by our Java team.   

You do not need to wait for a certification announcement before applying new JRE 6, 7, or 8 releases to your EBS users' desktops.

"JInitiator version too low" errors

Some non-Oracle staff are claiming that "JInitiator version too low" errors confirm this incompatibility and lack of certification.

In fact, if you're getting a "JInitiator version too low" error, it means that you've missed applying the Forms patch required to enable JRE 1.7 compatibility. Simply apply that patch and your EBS environment is ready for JRE 1.7 clients.


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Comments ( 2 )
  • Sujoy Sunday, May 17, 2015

    Hi Steven,

    With the Chrome browser planning to discontinue support for NPAPI later this year and with Microsoft moving towards their new browser - Edge(though they will support Internet Explorer for sometime for compatibility purposes), do you think users will face challenges running EBS Forms in the future? The end of the road looks near for IE and Edge will probably follow the approach of most major browsers with their short update cycles. How big of a problem will it be for Oracle to constantly keep certifying newer versions of these browsers as and when they are updated? Are there any plans to move away from the Java Applet approach for Forms?

  • Steven Chan Monday, May 18, 2015

    Google first announced their decision to disable NPAPI in 2013. They began phasing it out in 2014. We noted this in our first certification announcement for Chrome with the E-Business Suite.

    The Oracle Java team has published formal guidance here:


    Internet Explorer, Firefox ESR, and Safari will continue to support NPAPI – and Java and Forms. We recommend that customers who need to use Forms-based products in the E-Business Suite use those browsers instead of Chrome.

    I don't have anything that I can share publicly at this point, but you're welcome to check in periodically for updates on Java invocation for Forms.



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