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EBS Support Implications for Discoverer 11gR1 in June 2017

Steven Chan
Senior Director

[June 21, 2017 Update: This information is now published formally in Note 2277369.1]

What happens to Discoverer support in June 2017?

The Oracle Lifetime Support Policy: Oracle Fusion Middleware Products document states:

  • Premier Support for Discoverer 11gR1 ended on June 30, 2014. 
  • Extended Support for Discoverer 11gR1 ends on June 30, 2017. 

No new patches for Discoverer 11gR1 or its E-Business Suite (EBS) Discoverer-based content will be created after June 30, 2017.  EBS customers will continue to have access to existing released patches and other published resources.

Which EBS releases are affected?

E-Business Suite 12.1 and 12.2 included workbooks, business areas, and folders built for Discoverer 11gR1.  Both EBS 12.1 and 12.2 are affected by this.

What should EBS users use for analytics now?

This document was published in March 2014:

That Note recommends that Discoverer users migrate to Oracle Business Intelligence Enterprise Edition (OBIEE), Oracle Business Intelligence for Applications (OBIA), or Oracle Endeca Information Discovery.

Are there automated tools for migrating from Discoverer to other Oracle analytics tools?

No, there are no automated tools for migrating Discoverer content to OBIEE, OBIA, or Oracle Endeca Information Discovery.

Can EBS customers request new patches after June 2017?

No, Oracle will not produce new patches or documentation for Discoverer, EBS content for Discoverer, or Discoverer certifications with EBS 12.1 or 12.2 after June 30, 2017. 

Can EBS customers access existing Discoverer-related resources after June 2017?

Yes, EBS customers will still be able to download existing Discoverer patches.  For example, Discoverer 11.1.1.7 was certified in June 2013 and is certified for EBS 12.1 and 12.2.  Customers will continue to be able to download Discoverer 11.1.1.7 and Discoverer-related documentation for EBS environments (Note 1380591.1 for EBS 12.2, Note 1074326.1 for EBS 12.1).

Can EBS customers continue to use Discoverer after June 2017?

Yes, but Oracle's ability to assist with questions will be increasingly-limited as environments with Discoverer are retired.  Customers should minimize changes to their Discoverer-related infrastructure with the goal of keeping Discoverer environments stable: e.g. limiting changes that might affect load, hardware infrastructure, or business processes.

Will Discoverer work with new desktop client updates after June 2017?

This is unknown.  No new certifications for Discoverer will be performed after June 2017.  Desktop client updates such as new JRE releases, new Windows updates, and new browsers may have unpredictable effects on Discoverer.  Oracle will not issue new compatibility patches for these types of issues after June 2017.

 

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Comments ( 3 )
  • Chris Slattery Wednesday, March 22, 2017

    Hi guys and thanks for the note.

    It was our understanding from the Lifetime PDFs that the Fusion Middleware components remain supported under the same timeline as the ERP suite - so Disco should end premier support Dec 2021 - it's always been an EBS tenet that the middleware certifies with the ERP suite whereas you have to look after the database support yourself. Why is Discoverer different to Forms and Reports ?

    In addition, could an explanatory note be added to Applications Lifetime PDF to note that Middleware certification does not apply to Discoverer, please

    Ta !


  • Steven Chan Wednesday, March 22, 2017

    Hi, Chris,

    The primary difference is that there are no substitutes for Forms & Reports 10g. These critical EBS technology stack components cannot be upgraded by customers; new Forms updates require extensive and technically-complex architectural changes to EBS to be compatible. In addition, Forms continues to receive ongoing development support from the Fusion Middleware division; for example, Oracle recently released Forms & Reports 12c.

    Discoverer has other functional replacements (e.g. OBIEE, OBIA, Endeca) that may be integrated with EBS. Discoverer development resources have long since been moved to those other products. As a result, Discoverer has been in maintenance mode for many years, with only a smattering of critical bug fixes but no functional enhancements.

    The lack of development resources means that there was no ability to carve out an exception for EBS customers. The FMW division no longer has the capacity to maintain Discoverer beyond the published Extended Support date, so they're standing by their Statement of Direction from 2014.

    Thanks for the suggestion to have the LSP updated; we'll look into that.

    Regards,

    Steven


  • guest Monday, March 27, 2017

    Worth pointing out that the migration to the other Oracle options mentioned will be quite expensive - new licenses are required and new annual maintenance.

    Also worth noting that you will still have to continue to pay annual maintenance for Discoverer if that is bundled as part of your EBS license. "We can refund that, but then it just means the cost of support on the other EBS products you are licensed for will go up by the same amount". So you have to continue to pay for support for a product that is effectively no longer supported by Oracle!

    Well that was our experience anyway..what management think about Oracle probably cannot be repeated on this forum.


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