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Oracle E-Business Suite Development & Product Management

Application Change Management Pack for EBS (OpenWorld 2009 Recap)

Steven Chan
Senior Director
I recently wrote about the eternal dilemma of the Apps system implementer: whether it's worth customizing the E-Business Suite or not.  Customizations and extensions introduce the challenge of deploying your customizations between multiple development, QA, and production environments.  Our new Application Change Management Pack for Oracle E-Business Suite has the potential to help to with that, and a few other notable systems management tasks, too. The Application Change Management Pack is one of the most-interesting new lifecycle management products released recently from our Applications Technology Group.  The Application Change Management Pack is an optional add-on to the Application Management Pack.  The Application Management Pack is an Oracle Enterprise Manager Grid Control plug-in for the E-Business Suite.  The Application Change Management Pack for Oracle E-Business Suite (sometimes oddly referenced as "ACP" instead of "ACMP") has three noteworthy new capabilities:
  1. Customization Manager:  Takes all files associated with a custom application, report or extension and bundles them into an Oracle patch.  Standard AD utilities can then be used to apply the patch to different Apps instances.
  2. Patch Manager: Auomates many of the manual tasks associated with applying EBS patches, as well automates installing patches in multiple EBS instances.
  3. Setup Manager:  Automates the migration of configuration/setup data across instances. Provides over 300 functional APIs (AOL, Financials, Manufacturing, Distribution) for setup data management.
Ken Baxter and Biju Mohan covered the new Application Change Management Pack for Oracle E-Business Suite in detail in their OpenWorld 2009 session: They discuss the following topics in this session:
  • Use cases for managing E-Business Suite customizations
    • New workflow when using the Customization Manager
  • Use cases when patching multiple E-Business Suite environments 
    • New patching process when using the Patch Manager
    • Defining a "Patch Run" to apply patches to multiple Apps environments in parallel
  • Use cases for configuring E-Business Suite environments
    • New process for transferring setups from one environment to another with the Setup Manager
    • Example use case: rolling out "Sets of Books" to multiple instances
Listening to the Session If you registered for OpenWorld, here's a link to the OpenWorld On Demand page where you can download the presentation or listen to the live recording of this session. Related Articles

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Comments ( 10 )
  • Sam Wednesday, November 18, 2009

    Is additional licensing involved in using the App Change management pack


  • Steven Chan Wednesday, November 18, 2009

    Hi, Sam,

    Yes, there is. I don't have access to pricing information, though. If you'd like details about pricing, your Oracle account manager is the best source for that.



  • falah Sunday, January 10, 2010

    Dear Steven,

    I have followed the suggested notes and completed the installation part but unable to discover the applications, it is failing with the below error.

    oracle.apps.fnd.oam.em.sdk.targetData.discovery.AppsDiscoveryException: Error while attempting to discover EBS on : UAT_ABCD( rac_database ) using schema: APPS

    I used the apps user for monitoring schema and application schema.

    Please suggest any solution, unable to found any metalink for this error..

  • Steven Chan Monday, January 11, 2010

    Hello, Falah,

    Your best bet would be to log a formal Service Request via My Oracle Support (formerly Metalink) to get one of our specialists engaged.

    Please feel free to forward your Service Request number to me if it gets stuck in the support process for some reason.



  • Sujan Bala Wednesday, January 25, 2012

    Hi Steven:

    Can you please send across or post the Powerpoint/ PDF document of the Presentation "Application Change Management Pack for Oracle E-Business Suite: An Introduction "

    The Links provided above are not operational

    Thank You Sujan

  • Steven Chan Wednesday, January 25, 2012

    Hi, Sujan,

    The OpenWorld 2009 presentations have been taken offline.

    The OpenWorld 2011 presentations are available here:


    You can search for sessions 12421 and 17242.

    Also, check out webcast #4 on this page:




  • Tania Gil Thursday, January 3, 2013


    I would like to implement this tool for my company, so I trying to get as mucho information and a contact sale to evaluate it.

    Could you help me with contact information about someone that could help me on this task?


    Tania Gil

  • Steven Chan Friday, January 4, 2013

    Hi, Tania,

    Glad to hear that you're interested in this product. Your best route would be to contact your Oracle account manager to arrange a technical briefing, demonstration, and trial licence.

    If you don't have an Oracle account manager, you can contact Oracle Sales directly here:




  • Bhavesh Monday, February 20, 2017

    Hi Steven

    Is it recommended to use JIRA/Bitbucket/Bugzilla for change management vs subscribing to the additional pack? We have a proprietary in-house application and our dev team is comfortable with JIRA for change management. We have taken a license for EBS for a select set of modules, which do not include App Mgmt Pack. I would like to avoid the additional cost, retraining and overhead of an additional process.


  • Angelo Rosado Tuesday, February 21, 2017

    We are not sure if JIRA can be used to migrate Oracle patches or custom codes across multiple E-Business Suite environments. AMP, Change management functionality allows you to integrate with version control software, create custom patches and migrate them across EBS environments. So, we recommend you to review the features of both JIRA vs. AMP and then make a decision.

    Here is the link for the latest Oracle Application Management Pack for Oracle E-Business Suite, Release - http://docs.oracle.com/cd/E26401_01/doc.122/e65203.pdf

    If you like to discuss further about Application Management Pack please contact me directly at angelo.rosado@oracle.com


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