Monday Jul 01, 2013

CRM Webcast: Territory Setup and Manage Matching Attributes

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Subject:  Territory Setup and Manage Matching Attributes

Date: July 9, 2013 at 1pm ET, 12pm CT, 11am MT, 10am PT, 6pm, BST (London, GMT+01:00), 10:30 pm IST (Mumbai, GMT+05:30)

Territories are used in a number of different EBS CRM applications, including Sales, Field Service and Service Contracts.  If you want to know more about how territories work and how to set them up, join our experts in this webcast.  The webcast will a demonstrate a high level setup for one of the Sales products and examples of how other applications use the Territory Manager.

Topics will include:

  • Enabling Matching Attributes
  • Custom Matching Attributes
  • Examples for Account, Leads, Quote, Proposals, Opportunities in the Sales product.
  • Running Concurrent Requests


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Details & Registration: Doc ID 1544622.1

Friday May 31, 2013

E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program -June 2013

E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program - June 2013

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Subject: E-Business Suite Plugin (AMP) - Overview and Troubleshooting

Date: Tuesday, 11th June 2013


In this Webcast two of our most experienced Support Engineers globally will talk about about the Enterprise Manager EBS Plugin (AMP).  They are going to give you an overview about the Plugin itself and which options are available.  Additionally they will share some troubleshooting tips and tricks with you for the Install, the Upgrade and the daily work with the EBS Plugin so that you will be in a position of knowledge and know what to check when a failure happens.

Agenda :

  • Overview
  • E-Business Suite Plug-in Features
  • System Management
  • Change Management
  • Cloning
  • Pack Diagnostics
  • Install / Upgrade
  • Troubleshooting
  • References
  • Question & Answers




As usual we are delivering two sessions on the same day, to give our attendees globally the chance to join the session which fits best for their time zone:

EMEA Session : Tuesday, 11th June 2013 at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia

REGISTER.jpg
Details & Registration: Doc ID 1551992.1
Direct link to register in WebEx.


US Session : Tuesday, 11th June 2013 at 8:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern  

REGISTER.jpg
Details & Registration: Doc ID 1551996.1
Direct link to register in WebEx.


If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.



Wednesday May 08, 2013

Continue Your Procurement Education by Attending These Upcoming Webcasts

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The Procurement team have more webcasts for you in May and June.  Join us in these webcasts for an in-depth look at different areas of the Procurement product suite and get hints and tips from the experts.


There are three upcoming webcasts in May:

  • Subject: EMD - Earnest Money Deposit in Oracle Sourcing
    Date: 14-May-2013 2:00 pm GMT+01:00 / 9:00 am EDT/ 7:00 am MDT

  • Subject: Exploring the Buyer Workcenter and New Troubleshooting Tools for Approvals: PO Analyzer and Purge PO Workflows Script
    Date: 28-May-2013  3:00 pm GMT+01:00) / 10:00 am, EDT / 8:00am MDT

  • Subject: Powering Up Oracle Purchasing With Personalizations
    Date: 29-May-2013 3:00 pm GMT+01:00 / 10:00 am EDT / 8:00 am MDT

And there are two more scheduled for June:

  • Subject: R12 Period End Accruals - Theory,Practical Demonstration and Troubleshooting
    Date: 18-Jun-2013 3:00 pm GMT+01:00) / 10:00 am EDT / 8:00 am MDT

  • Subject: R12 On Line Accruals- Theory, Practical Demonstration and Troubleshooting
    Date:
    23-Jul-2013 3:00 pm GMT+01:00 / 10:00 am EDT / 8:00 am MDT



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Go to Doc ID 1456150.1 and register now!

Friday May 03, 2013

E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program - May 2013



E-Business Suite Applications Technology Group (ATG) Advisor Webcast Program - May 2013

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Subject: E-Business System R12 & Oracle Virtual Machine

Date: Tuesday, 21st May 2013


In this Webcast session an experienced Support Engineer will give you an overview about the usage of E-Business Suite Release 12 within the Oracle Virtual Machine Configuration. He will talk about the pre-requisites and how to configure a System using the Oracle Virtual Machine and running the E-Business Suite.  Additionally he will give you some tips & tricks from his daily experience.

Agenda :

  • Oracle VM Introduction
  • Requirements
  • Software and Documentation
  • Installing or Upgrading Oracle VM Server
  • Installing or Upgrading Oracle VM Manager
  • Prepare server to run virtual machines
  • Creating an E-Business Suite Environment using a VM template
  • Virtual machine file storage
  • Installing and converting Virtual Machines
  • Administering and modifying Virtual Machines
  • References


We are delivering 2 sessions on the same day now, to give our attendees globally the chance to join the session, which fits best for their timezone:



EMEA Session : Tuesday, 21st May 2013 at 09:00 AM UK / 10:00 AM CET / 13:30 India / 17:00 Japan / 18:00 Australia

REGISTER.jpg
Details & Registration: Doc ID 1544679.1
Direct link to register in WebEx.


US Session : Tuesday, 21st May 2013 at 18:00 UK / 19:00 CET / 10:00 AM Pacific / 11:00 AM Mountain/ 01:00 PM Eastern

REGISTER.jpg
Details & Registration: Doc ID 1544680.1
Direct link to register in WebEx.


If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.



Monday Apr 29, 2013

Webcast: Field Service - Third Party Service Providers and Supplier Contacts

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Subject: Field Service - Third Party Service Providers and Supplier Contacts - Setup and Scheduling

Date: May 29, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT, 4 pm, GMT Summer Time (London, GMT+01:00), 8.30 pm, India Time (Mumbai, GMT+05:30)

This webcast looks at the 12.1.3 'Field Service Third Party Service Provider' (TPSP) functionality and compares and contrasts this new functionality with the 'Supplier Contacts' functionality available in previous EBS versions.  TPSP allows the modeling of resources with infinite capacity to perform tasks and scheduling of tasks to these resources.

Topics will include:

  • Overview of the Third Party Resource functionality.
  • Overview of the Supplier Contact functionality
  • Setup steps to implement both types of resource.
  • Scheduling Tasks to both types of resource.
  • Troubleshooting most common issues with this functionality.

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Details & Registration: Doc ID 1545428.1

Thursday Apr 25, 2013

Webcast: Oracle E-Business Tax (EBTax) Setup and Data Integrity Analyzer

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Subject: Oracle E-Business Tax (EBTax) Setup and Data Integrity Analyzer

Date: May 30, 2013 at 11.00am ET, 10.00am CT, 09.00am MT, 08.00 am PT, 4.00 pm, GMT Summer Time (London, GMT+01:00), 8.30 pm, IST (Mumbai, GMT+05:30)


This one-hour session is recommended for technical and functional users of Oracle E-Business Tax (EBTax) who would like an introduction to the EBTax Setup and Data Integrity Analyzer.  The session will highlight how to use the diagnostic script Tax_Setup_detect_pkg.sql to identify known data integrity issues within your EBTax Setup during Migration/Upgrade.


Topics will include:

  • Review of the EBTax Setup and Data Integrity Analyzer
  • How to use the tool
  • Resolution and prevention of issues
  • Case study

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Details & Registration: Doc ID 1545719.1

Tuesday Apr 09, 2013

Register now for these upcoming Procurement Webcasts!

The Procurement team are announcing two upcoming webcasts in April and May. Webcasts are a great way to learn more about detailed topics, direct from the experts.

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Subject:  Session Requisition Imported from other Modules (WIP, OM, …)

Date: 23-April-2013 at 2:00 pm, GMT Summer Time (London, GMT+01:00) / 3:00 pm, Egypt Time (Cairo, GMT+02:00) / 06:00 am Pacific / 7:00 am Mountain / 9:00 am Eastern

This one-hour session is recommended for technical and functional users who need to know about how to import requisition from other modules and the setup involved.  In addition troubleshooting and diagnostic steps will be presented.

Topics will include:

  • Introduction to scenarios in other modules from where Requisitions are created
  • Setups involved in each module
  • Requisition Import
  • Demo showing Tables Involved
  • Common Issues & Diagnostic Steps.


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For more details and to register go to Doc ID 1456150.1.


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Subject: EMD - Earnest Money Deposit in Oracle Sourcing

Date: 14-May-2013 at 2:00 pm, GMT Summer Time (London, GMT+01:00) / 9:00 am, Eastern Daylight Time (New York, GMT-04:00) / 7:00 am, Mountain Daylight Time (Denver, GMT-06:00) / 3:00 pm, Egypt Time (Cairo, GMT+02:00)

This one-hour session is recommended for technical and functional users who would like to utilize the feature of EMD in oracle sourcing. This session will provide the necessary setup steps to be done to enable EMD.  There will be a demonstration along with trouble shooting steps.  Additionally the integration with Oracle Financials will be explained.

Topics will include:

  • Concepts of EMD
  • Setup steps required to utilize EMD in sourcing
  • Demonstration
  • Troubleshooting steps
  • Q&A.

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For more details and to register go to Doc ID 1456150.1.


Wednesday Apr 03, 2013

ATG Webcast Program For April

E-Business Suite Applications Technology Group (ATG) -  Advisor Webcast Program -  April 2013

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Webcast: Get Proactive – What is Available for Concurrent Processing & Workflow?

In April we want to bring to your attention the Workflow- and Concurrent Processing-Analyzer Utilities, which have been developed by the Proactive Support area.

Agenda :

•    CP-Analyzer Overview
•    CP-Analyzer Demo
•    WF-Analyzer Overview
•    WF-Analyzer Demo
•    Q&A session

We are driving 2 sessions at the same day now, to give our attendees globally the chance to join the session which fits best for their timezone.

Date : Tuesday, 9th April 2013

EMEA Session :


US Session :


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Webcast : EBS Diagnostics Overview & Troubleshooting

In this session 2 Support Engineers will give you an overview of the Diagnostics available in the E-Business Suite and they will give you some diagnostic and troubleshooting advice based on their experience in dealing with Diagnostics SRs.

Agenda :

•    What are EBS Diagnostics
•    Useful EBS Technology Diagnostics (Top 5)
•    Diagnostics Demonstration
•    How to verify EBS Diagnostics
•    Troubleshooting Diagnostics
•    RDA - How to automatically check OS prerequisites for EBS
•    Q&A

We are driving 2 sessions at the same day, to give our attendees globally the chance to join the session which fits best for their timezone.

Date : Tuesday, 23rd April 2013

EMEA Session :


US Session :

If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

Monday Mar 25, 2013

Boost Your Efficiency With Oracle EBS Get Proactive!

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Join us for an EBS GetProactive! webcast 'Boost Your Efficiency With Oracle EBS Get Proactive'.  

Learn how to take full advantage of Oracle E-Business Suite Support’s Get Proactive resources and how you can leverage these proactive capabilities to be more efficient and effective every day.

TOPICS WILL INCLUDE:
  • Overview of Efficiency Boosting Tools Available
  • Review Best Practices
  • Find Answers More Effectively
  • How To Stay Informed

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For more details and to register go to Doc ID 1532094.1

Monday Feb 18, 2013

EBS Applications Technology Group Webcast: EBS Attachments and Export

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The second session of our February ATG Webcasts will cover EBS Attachments and Exporting them, including a troubleshooting section.

Subject:  EBS Attachments and Export

Agenda :

  • Attachments:
    • Introduction to Attachments
    • Terminology
    • Setting Up the Attachments Feature
    • Document Entities
    • Document Categories and Assignments
    • Attachment Functions
  • How Users Use Attachments
  • Technical Details
  • Export
    • Overview
    • Technical Details
    • Common Issues and Troubleshooting
  • References
  • Q & A Session


EMEA Session : Tuesday February 26th, 2013 at 14:30 India / 18:00 Japan / 20:00 Sydney / 10:00 Berlin

REGISTER.jpg
Details & Registration: Doc ID 1515453.1
Direct link to register in WebEx.


US Session : Wednesday February 27th, 2013 at 13:00 Eastern / 11:00 Mountain / 10:00 Pacific / 19:00 Berlin

REGISTER.jpg
Details & Registration: Doc ID 1515455.1
Direct link to register in WebEx.



If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an e-mail to Ruediger Ziegler.


Thursday Feb 14, 2013

Webcast Replay Available: Top 10 Free Ways of Securing Your EBS Instance

The webcast replay for the Top 10 Free Ways of Securing Your EBS Instance is now available:

This webcast was presented by Eric Bing, Senior Director, and Elke Phelps, Senior Principal Product Manager, and covers things you can do to improve the security of your Oracle E-Business Suite instance. Best of all, the actions discussed in this webcast are free! This webcast was targeted to system administrators, DBAs, and implementers.

Securing your EBS Instance

Check out Steven Chan's EBS Technology Blog for more details about this and other related webcasts.

Tuesday Feb 12, 2013

Join our iProcurement Experts to Learn How To Diagnose Requisition Creation Issues

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Subject: Diagnosing Issues With Requistion Creation in Procurement

Date: 19th March 2013,  at 2:00 pm, GMT  / 4:00 pm, Cairo / 07:00 am Pacific / 8:00 am Mountain / 10:00 am Eastern

This one-hour session is recommended for technical and functional users who are familiar with the Procurement module and would like to understand:

  1. Basic setup of Requisition Creation.
  2. Functionality of the Requisition Creation (i.e.; Copy to Cart, System Saved Requisition etc.).

Topics will include:

  •     Debugging setup related issues during Requisition Creation.
  •     Preliminary Checks for the issues related to the Requisition Creation.
  •     Demo on Requisition Creation.
  •     Knowledge Sharing on My Oracle Support Notes.

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For more details and to register go to Doc ID 1456150.1


Don't forget that you can always see a schedule of upcoming Procurement webcasts and access archived webcasts from Doc ID 1456150.1.

Patch Wizard

Oracle Data Integrator Demo Webcast

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The ODI Product Management team will be hosting a demonstration webcast of Oracle Data Integrator regularly.  They will be showing baseline functionality, and drilling into special topics as requested by our customers.               


Webcast Format

The same format for the Webcast will be followed for each presentation:

  • 05 minutes - Background & Overview
  • 30 minutes - Introduction to ODI Features
  • 15 minutes - Drill-Down into Special Topics
  • 10 minutes - Questions and Answers

Next Webcast Special Topics

  • Configuring Standalone Agents as Services with OPMN


Webcast Details

February 15th 2013, 1:00 PM Eastern | 10:00 AM Pacific (1 hour)
Update (29-Jan-2014): This webcast is past.  Please reference the webcast archive: Oracle Data Integrator Webcast Archive


More information on Oracle Data Integrator (ODI)

Monday Feb 04, 2013

EBS Application Technology Group Webcast: AD Utilities Troubleshooting

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In February 2013 we are delivering two Advisor Webcasts for you.  In the first session we want to present to you a closer look into AD Utilities and how to troubleshoot issues with the Utilities.

The second webcast covers EBS Attachments and Exporting them, including a troubleshooting section. Please check a separate entry in this blog for more details on this second webcast.

Subject: AD Utilities Overview & Troubleshooting

Agenda :

  • Overview of the EBS AD Utilities available:
    • adrelink
    • admerge
    • adodfcmp
    • fndxdfcmp
    • Generation of forms
    • fndload
    • wfload
  • Options of the Utilities
  • Usage & Troubleshooting
  • References.


EMEA Session : Tuesday February 12th, 2013 at 14:30 India / 18:00 Japan / 20:00 Sydney / 10:00 Berlin

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Details & Registration: Doc ID 1515411.1
Direct link to register in WebEx.


US Session : Wednesday February 13th, 2013 at 13:00 Eastern / 11:00 Mountain / 10:00 Pacific / 19:00 Berlin

REGISTER.jpg
Details & Registration: Doc ID 1515412.1
Direct link to register in WebEx.



If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an e-mail to Ruediger Ziegler.

Upcoming Accounts Receivables Advisor Webcasts - Don't Miss Them!

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Announcing the Forthcoming Schedule of Receivables Advisor Webcasts

Don't miss the coming AR Advisor Webcasts.  



These one-hour sessions are suitable for both functional and technical users, who want to learn more about new and existing functionality, and also who need to find information in a hurry to service your business needs

 Date Time Webcast Title Registration
 06-Feb-2013  11:00 am EST  Using Oracle Receivables Search Helpers & AutoInvoice Debugging Process Flow  Doc ID 1519630.1
 13-Feb-2013  11:00 am EST  Overview and Usage of Oracle Receivables Information Centers  Doc ID 1519628.1
 27-Feb-2013  11:00 am EST  Oracle Receivables Receipts Workbench - How To Enter A Claim  Doc ID 1519629.1
 07-Mar-2013  11:00 am EST  How Social Media Helps You to Keep Your Finger on the Oracle Pulse!  Doc ID 1519632.1
 20-Mar-2013  11:00 am EST  Oracle Trading Community - Importing DnB Data Using Bulk Import  Doc ID 1519631.1




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Current Advisor Webcast Schedule and Archived Downloads can be found in DocID 740966.1


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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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