Tuesday Jan 07, 2014

ATG Webcast:Business Intelligence (BI) Mobile App Designer Overview

Announcing the next Webcast in the Applications Technology Group (ATG) Advisor Webcast Program

BI Mobile App Designer Overview 

This 1-hour session is recommended for technical and functional Users who are interested to get a generic overview about the Business Intelligence (BI) Mobile Apps Designer.. It is used with the E-Business Suite but also with other products like Siebel, Peoplesoft, JD Edwards and others. We are covering the Installation, Configuration and the use of the new Tool.

TOPICS WILL INCLUDE:

  • BI Mobile App Designer Overview
  • Installation
  • Configuration
  • Use of the Tool

Dates:

EMEA / APAC - timezone Session :

  • Tuesday, 14-JAN-2014 at 09:00 UK / 10:00 CET / 14:30 India / 18:00 Japan / 20:00 Australia
  • Details & Registration : DocID 1607810.1
  • Direct registration link

US – timezone Session :

  • Wednesday, 15-JAN-2014 at 18:00 UK / 19:00 CET / 10:00 PST / 11:00 MST / 13:00 EST
  • Details & Registration : DocID 1607821.1 
  • Direct registration link 

Monday Jan 06, 2014

Oracle Enterprise Manager: Advanced Management of Oracle E-Business Suite

Live Webcast: January 8 - 10:00 a.m. PST | 1:00 p.m. EST

Hear direct from the Application Management Pack team on the Advanced Management of Oracle E-Business Suite functionality.  This webcast session covers the value delivered by the current release of Application Management Pack such as Online Patching with for E-Business Suite R12.2, Customization Management, Cloning, System Monitoring, Configuration & Compliance Management and Product Road map. You will come away with an understanding of the value of Application Management Pack for Oracle E-Business Suite applications delivered now and in the future. 

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Click here to Register


If you want to know more about similar events, take a look at the Oracle Enterprise Manager Events page.

Thursday Jan 02, 2014

Receivables Receipts Workbench Troubleshooting Assistant (Search Helper)

Have you checked out the newly updated AR TroubleShooting Assistant (search helper) for the Receipts Workbench?

Troubleshooting assistants are a user-friendly way of searching the Oracle Knowledge Base based on the problem symptoms, and quickly identifying the appropriate documents to follow to resolve the error.  They are a perfect tool for functional users to troubleshoot their problems, or for those users who may be reluctant to use the standard searching functionality.  Many products in the E-Business Suite have produced troubleshooting assistants for specific areas of functionality, and all follow the same methodology.

The Receivables Receipts Workbench provides a collection of solutions that pertain to the symptoms you indicate.  

For example, let's suppose you are having issues with applying/unapplying receipts.  Simply display the troubleshooting assistant and check the functional area in which you are experiencing the problem within Receipts Workbench, as below:


Once you have identified the functional area, you then select the symptom(s) that most closely describes your issue.  In the example below, you have noticed the following error message when you attempt to apply a receipt.

APP-AR-96024 Account generator is unable to derive information for accounts


If you select a symptom that is closely related to another symptom, even if you haven't selected the related symptom, both symptoms are highlighted in blue to flag the relationship, and to give you the opportunity to further classify and validate your issue.

As you select each symptom, the document with the most appropriate solution is displayed in the 'Solution(s)' column.  You then drill down on each of the displayed documents and review to find the answer to your issue.

Try it and see - it is really easy! 


Monday Dec 30, 2013

CRM Product Family Webcasts - January 2014

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The EBS CRM Product group are happy to announce three webcast for January 2014.

Webcast: Oracle EBS Channel Revenue Management / Trade Management: Product Overview

Date: January 8, 2014 at 1:00 pm EST, 10:00 am PST, 6:00 pm GMT, 11:30 pm, IST

This one hour session is an overview of the Channel Revenue Management Suite (formerly known as Trade Management ) which Includes Channel Rebates and Point of Sale Management, Accounts Receivable Deductions Settlement, Supplier Ship and Debit and Distributor Price Protection Modules. This session will highlight the integrations with Oracle EBS Products like Order Management, Pricing, General Ledger, AR and AP and will be followed with additional sessions detailing each of the product module capabilities.

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Details & Registration : Doc ID 1607801.1.


Webcast: Overview of Lease Management

Date: January 9, 2014 at 10:00 am EST, 7:00 am PST, 3:00 pm GMT, 8:30 pm IST

This Webcasts presents an introduction to the Concepts of the leasing business with a functionality overview of Oracle Lease and Finance Management and how the module  supports leasing business requirements.

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Details & Registration : Doc ID 1606686.1.


Webcast: Configure a Compensation Plan and Calculating Commission

Date: January 24, 2014 at 6:30 am EST, 3:30 am PST, 11:30 am, GMT , 5:00 pm IST

This one-hour session is recommended for technical and functional users who are using / implementing Oracle Incentive Compensation. The session will cover the components/sub components of a compensation plan, how to create a plan and understand how the calculation engine evaluates the commission for the plan.

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Details & Registration : Doc ID 1606683.1.


Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1.

Wednesday Nov 13, 2013

Webcast: Oracle Transportation Management Installation

Webcast_icon.jpgWebcast: Oracle Transportation Management Installation


Date:  November 19, 2013 at 9:30 pm India Time (Mumbai, GMT+05:30), 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 PT

This one-hour session is recommended for Technical Users, System Administrators, and DBAs who will be installing Oracle Transportation Management. This webcast walks through the steps to install WebLogic, OTM Installer and OHS Installer.

We are covering following topics in this Webcast :

  • Review required steps before doing them
  • Ask questions to live OTM Expert while going through the steps
  • Reduce the number of errors while installing
  • Reduce the need to log an SR during the installation process


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    Details & Registration : Doc ID 1591674.1.
    Direct registration link

    If you have a suggestion for an Advisor Webcast to be planned in future, please post in our Community Forum What Order Management Advisor Webcast topics do YOU want to see presented?.

    Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1

    Monday Nov 04, 2013

    Webcast: Applications Integration Architecture

    Webcast_icon.jpgWebcast: Applications Integration Architecture - Overview and Best Practices


    Date:  November 12, 2013 (EMEA & APAC) & November 13, 2013 (US).

    Join us for an Overview and Best Practices live webcast on Applications Integration Architecture (AIA).

    We are covering following topics in this Webcast :

    • AIA Overview
    • AIA - Where it Stands
    • Pre-Install, Pre-Upgrade Concerns
    • Understanding Dependency
    • Certification Matrix
    • Documentation
    • Information Center
    • Demonstration - How to evaluate certified combination
    • Software Download/Installable
    • Demonstration - edelivery Download Overview
    • Reference Information
    • Q & A (15 Minutes)

     We will be holding 2 separate sessions to accommodate different timezones:


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    EMEA / APAC - timezone Session :

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    USA - timezone Session :

      If you have any question about the schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

      Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 740966.1.  A summary of ATG webcasts and access to replays is also available from Doc ID 1186338.1.

      Wednesday Oct 30, 2013

      Webcast: CRM Foundations - Notes, Attachments and Folder Technology

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      Webcast: CRM Foundations - Notes, Attachments and Folder Technology

      Date: November 21, 2013 at 11am ET, 10am CT, 8am PT, 4pm GMT, 9.30pm IST

      Don't miss this webcast if you want to know how to get the most out of using Notes and learn how to leverage best practices for Folder technology and Attachments.  This session will help users who are struggling with any of these topics understand how to use them better and more efficiently.

      TOPICS WILL INCLUDE:

      • Set up and use of Notes
      • Notes Security
      • Attachments and their use throughout CRM
      • Folder Technology
      • Any new functionality related to these topics in release 12.2Set up and use of Notes.

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      For more details and how to register see Doc ID 1592459.1

      Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 7409661.1.

      Monday Oct 21, 2013

      Live EBS Webcasts Coming Up Soon

      There are a number of live webcasts coming up in the next couple of weeks.  Webcasts are free for Oracle Support customers and are an opportunity to learn about a topic from a product expert as well as ask questions directly.  Here is a reminder of what's available and how to register.

      Product Area
      Topic
      Date/Time
      Register & Details
      BI Publisher
      EBS BI/XML Publisher Overview & Best Practices
      22 October, 2200 PT
      Doc ID 1582767.1
      Receivables
      Receivables Release 12 Late Charges Functionality

      23 October, 0800 PT

      Doc ID 1581280.1
      WMS
      Advanced Catch-Weight with WMS
      23 October, 1000 PT
      Doc ID 1583954.1
      Install Base
      Endeca Extension for Oracle Install Base
      24 October, 0830 PT
      Doc ID 1583876.1
      WIP
      Understanding Work Order Closure
      30 October, 0800 PT
      Doc ID 1584358.1
      EAM Collection Plans Within E-Business Suite 31 October, 0800 PT Doc ID 1583924.1

      All the webcasts are recorded which means you can play them back whenever is convenient for you if you can't join the live session. You can access the recordings as well as the current webcast schedule from Doc ID 740966.1.

      Wednesday Oct 09, 2013

      Webcast: E-Business Suite BI Publisher – Overview and Best Practices

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      Webcast: E-Business Suite BI Publisher – Overview and Best Practices

      Date: October 22, 2013 at 7am UK, 8am CET, 11.30am India, 3.00pm Japan, 5pm AEST, 12am MT

      This 1.5-hour session is recommended for technical and functional Users who are interested in getting a generic overview of BI Publisher / XML Publisher in the E-Business Suite.

      Topics will include:

      • Overview of BI Publisher
        • Architecture
        • Setup BI Publisher and Desktop tool
        • Process Overview
      • Setup report to generate XML output
        • Set the E-Business suite report output to XML
        • Run the E-Business Suite Report using standard submission to obtain XML output
      • Create an RTF Template
      • Using Template Manager
        • Register the Data Definition in the Template Manager
        • Register the Template in the Template Manager with designed Template file
        • Run the BI Publisher Concurrent Request
      • Administration
      • Troubleshooting - BI Publisher
      • Best Practices to improve performance
      • Q&A

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      For more details and how to register see Doc ID 1582767.1  or you can go to the direct registration link.

      If you have any questions about the ATG Webcast schedules or if you have a suggestion for an Advisor Webcast to be planned in future, please send an E-Mail to Ruediger Ziegler.

      Friday Oct 04, 2013

      Webcast: EBS - CRM: Depot Repair Receiving Scenarios

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      Webcast: EBS - CRM: Depot Repair Receiving Scenarios

      Date: October 8, 2013 at 9.30am ET, 7.30am MT, 7pm IST, 2.30pm GMT+1

      This one-hour session is recommended for technical and functional users who are relatively new to the Depot Repair module. This will help them understand the various aspects that they need to keep in mind when using the Depot receiving functionality. The session will also assist in going through various debugging methods to get to the root cause of the issue. We will also share an overview of the technical details that need to be looked into whenever any issue occurs when performing receiving from Depot Logistics.

      TOPICS WILL INCLUDE:

      • Manual Receiving in Depot
      • Automatic Receiving in Depot
      • Bulk Receiving in Depot
      • Debugging of Depot issues and understanding some common reasons for the errors
      • Understanding the Technical details when performing Depot Receiving.

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      For more details and how to register see Doc ID 1577620.1

      Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 7409661.1.

      Monday Sep 30, 2013

      Webcast: Endeca Extension for Oracle Install Base

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      Webcast: Endeca Extension for Oracle Install Base

      Date: October 24, 2013 at 11.30am ET, 8.30am PT, 9pm India, 4.30pm GMT+1

      Endeca is a data discovery and productivity tool that enhances EBS application user experience in a significant way.  The In-Memory technology of Endeca helps EBS applications to be more efficient, functional and responsive to the business challenges.  In this one-hour session we will see how Endeca Integration can transform an Organization's Install Base tracking of customer products.  This session is recommended for technical and functional users who manage and track customer products in their enterprise.

      Topics will include:

      • Endeca Overview
      • EBS-Integration with Endeca
      • Endeca Extension for Oracle Install Base
      • Key Benefits and Flows.

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      For more details and how to register see Doc ID 1583876.1

      Thursday Sep 26, 2013

      Webcast: Fundamentals of Oracle Financials Accounting Hub

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      Webcast: Fundamentals of Oracle Financials Accounting Hub

      Date: October 10, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT

      Curious about Oracle Financials Accounting Hub (FAH)? Join us live to discover the fundamentals and ask questions. This one-hour session is recommended for technical and functional users who would like to understand the basis of Oracle Financials Accounting Hub (FAH).

      TOPICS WILL INCLUDE:

      • Introduction to Oracle Financials Accounting Hub
      • Financials Accounting Hub Setup
      • Troubleshooting.

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      For more details and how to register see Doc ID 1577621.1

      Tuesday Sep 03, 2013

      AR Webcast: Tracking the Dataflow Through Important Receipts Tables

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      Webcast: Tracking the Dataflow Through Important Receipts Tables

      Date: September 11, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT

      Just where does all that Receipts data go?  Join us 11-Sep-13 to find out!  This one-hour session is recommended for technical and functional users who would like to gain insight into the technical data flow between important receipt related tables.

      Topics will include:

      • Receipt Data Model
      • Flow of data between various receipt tables when different actions are performed

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      For more details and how to register see Doc ID 1574830.1

      Thursday Aug 22, 2013

      Webcast: Using Subledger Accounting (SLA) to Override Accounting Created by Auto-Accounting

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      Webcast: Using Subledger Accounting (SLA) to Override Accounting Created by Auto-Accounting

      Date: September 4, 2013 at 11 am ET, 10 am CT, 9 am MT, 8 am PT

      Learn how Subledger Accounting(SLA) allows you to select accounting combinations from a variety of sources. Get an overview of the components of SLA and how they can be used to influence the accounting created by the sub-ledgers. This one-hour session is recommended for technical and functional users of Receivables, Payables, Fixed Assets and the other subledgers who would like more information on using SLA to override accounting created by AutoAccounting in Release 12. We will discuss Journal Line Types, Account Derivation Rules, Mapping Sets, Journal Descriptions and the use of Descriptive Flexfields. Illustrative examples showing account replacement will also be provided.

      TOPICS WILL INCLUDE:

      • Use of Journal Line Types
      • Account Derivation Rules
      • Mapping Sets
      • Journal Descriptions
      • Use of Descriptive Flexfields
      • Examples showing account replacement:
        • for negative revenue lines with a fixed accounting combination
        • for freight lines with fixed accounting based on the Transaction Line Descriptive Flexfield
        • for exchange gain and loss based on the Transaction Type Receivable Account or Remittance Bank Cash Account.

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      For more details and how to register see Doc ID 1564394.1

      Thursday Aug 08, 2013

      HCM: Mark Your Calendar for Benefits Webcasts in August

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      The Benefits Support team has announced two upcoming webcasts.  Join us for these webcasts on the following topics:

      • Best Benefits Practices for Open Enrollment
      • Plan Design Maintenance for OAB and OSB

      See below for more details and how to register.

      Webcast: Best Benefits Practices for Open Enrollment
      Date: 
      August 29, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

      This one-hour session is recommended for technical and functional users who will be conducting an Open Enrollment cycle in the next 12 months. During the session we will review the best practices recommended by Oracle Support regardless of when Open Enrollment happens. The webcast will also review planning, patching, data corruption and critical checklists.

      TOPICS WILL INCLUDE:

      • Determining the Timeline for Open Enrollment testing
      • Required Patches
      • Testing Performance
      • Handling Major Patching or Updates during the Open Enrollment cycle
      • Identifying and Resolving Data Corruption Issues
      • Finalizing the Go/No Go Checklist
      • Reviewing Escalations and Severity 1 Policies

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      Further details and links to register are in Doc ID 1568165.1


      Webcast: Plan Design Maintenance for OAB & OSB

      Date:  September 5, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

      This one-hour session is recommended for technical and functional users who will be making Program/Plan changes in the next 12 months. It will review the best practices recommended by Oracle Support regardless of when this happens. It will review planning, mapping, setup, testing and enrollments for new programs, plans, options, rates, designations and certifications.

      TOPICS WILL INCLUDE:

      • Determining the Timeline for Plan Design Maintenance
      • Reviewing system requirements for creating new compensation objects and rates
      • Testing new setups, updates and modifications
      • Handling New Functionality
      • Identifying and Resolving Errors which may arise

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      Further details and links to register are in Doc ID 1568714.1

      A schedule for all upcoming HCM webcasts can be found in Doc ID 1455851.1 - E-Business Suite HCM Advisor Webcast Schedule and Archived Recordings.

      About

      Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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