Wednesday Oct 29, 2014

Webcast: Inventory Period Close - Stuck Transactions

Webcast_icon.jpgWebcast: Inventory Period Close - Stuck Transactions


Date: November 5th, 2014 at 1:00 pm ET, 12:00 pm CT, 11:00 am MT, 10:00 am PT, 6:00 pm, GMT Summer Time (London, GMT+01:00)


This one-hour session is recommended for technical and functional Users who want to learn more about the standard datafixes available for the Inventory Module. The Standard Datafix Note 568012.1 outlines over 2 dozen data issues and their solutions. Newly created content includes the datafix directly downloadable from Note for more rapid resolution. The new datafix notes include an identify script, root-cause patches check, backup script and datafix.

Topics will include:

  • Overview of Common Datafixes in Inventory
  • Most Common Data Issues
  • Applying Common Data Fixes
  • Avoiding the Issue in the Future with Root Cause Patches
  • A short live demonstration will walk thru an example data issue and fix

REGISTER.jpg
Details & Registration: Doc ID 1290983.1

Monday Nov 11, 2013

Help With 'Stuck' Payments Has Arrived!

Do you have a problem with a PPR stuck in 'Formatting' status or a stuck Payment Instruction?  Is it driving you crazy trying to figure out what is wrong?  

You've come to the right place.  Read on for more information.....

There are solutions available for known issues related to supplier/creditor payments within a Payment Process Request (PPR) in the Oracle Payments module that become stuck with Status 'Formatting'.  All of these were reviewed, compiled and converted into one master document - a ONE STOP SHOP.

R12: DETAILED TROUBLESHOOTING GUIDE: AP Payments: "Stuck" PPRs with "Formatting" status, and stuck PI's (Doc ID 1585563.1) is available on My Oracle Support to answer all your questions and help you overcome your stuck payment issue.



Topics covered in this document are:

Introduction:

  • What is a 'stuck' PPR?
  • How to  find a PPR's status
  • Are you really stuck?  

Known Issues:

  • PPRs stuck in 'FORMATTING' status
  • Payment Instruction Files (PIs) stuck in 'CREATED' Status
  • PI's stuck in 'SUBMITTED FOR PRINTING' status

Each of the known issue descriptions mentioned above have varying symptoms with specific different solutions so we have put together a simple chart for you to review which describes the symptoms, root case, fixed file version (if applicable) and recommended patch or steps to resolve.

Check out Doc ID 1585563.1 today and say goodbye to Stuck PPR issues for good!

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