Tuesday Dec 16, 2014

Overshipped Quantities for RMA's in Order Management

Existing functionality in Order Management allows users to book a (sales order referenced) RMA for a quantity based on the originating ordered quantity. However, businesses may have requirements to book RMAs based on shipped quantities, especially cases of over-shipments, along with the current provision based on ordered quantities.

Release 12.1.1+ provides an option of booking of referenced RMA’s based on the originating sales orders shipped / invoiced quantity, rather than restricting RMA quantities to the ordered quantity. 

A white paper has been written to provide examples and background discussions relating to over-shipped RMAs.  The white paper aids in understanding the option of allowing RMAs to be based on shipped quantities instead of ordered quantities along with their potential business implementation.

The whitepaper can be read and / or downloaded from document:
Overshipped Quantities for RMA's in Order Management R12.1 (Doc ID 1134348.1).


Tuesday Oct 21, 2014

RMA Overshipped Quantities

Existing functionality in Order Management, allows users to book a (sales order referenced) RMA for a quantity based on the originating ordered Quantity. However, businesses have requirements to book RMA™s based on shipped quantities, especially in the case of over-shipments, in addition to the current provision based on ordered quantities.

Now in Release 12.1.1+, users are provided with an additional option of raising RMAs based on the shipped quantity, if the Invoicing basis is set to 'ship quantity'.

This white paper provides working examples and background discussions relating to this new Order Management Release 12.1.1+ feature to aid in its' understanding and potential business implementation.

The white paper can be downloaded from document: Overshipped Quantities for RMA's in Order Management (Doc ID 1134348.1).


Wednesday Aug 27, 2014

RMA Calculates Tax as a Positive Value

Are you seeing positive tax values on Return Material Authorizations (RMAs) and negative tax values on the actual Credit Memo? 

If this is occurring, the calculated order total will be incorrect.  Also if you are using credit checking with exposure, the exposure calculation will also be calculated incorrectly.  Which may cause an incorrect credit hold.

If you are seeing positive tax values on RMAs and negative tax values on the actual Credit Memo, you will need to review Doc ID 1620464.1  RMA Calculates Tax as a Positive Value instead of Negative Value.    

The note explains what needs to be verified and any necessary actions.  Please note this is currently only occurring in version 12.2.


Updated 04-Sep-14: amended incorrect product version.

Wednesday Aug 20, 2014

Enable Configurator for Return Orders

With release 12.2.4 for non-referenced RMAs, Order Management will allow you to configure the model from Sales Order / Quick Sales Order windows. This is only allowable when profile  OM: Enable Configuration UI for RMA is set to Yes.  All selected options must be returnable, as well as all included items.

Order Management explodes included items and creates options and option classes in a way similar to outbound orders. The application creates all selected components with same line number but different option/component number. 

Additionally, the application does not allow re-configuration and/or deletion of any line if any line in the same configuration is received, fulfilled, closed, cancelled, or split.

For additional information refer to the Oracle Order Management Release Notes for Release 12.2.4 (Doc ID 1906521.1).

Thursday Dec 05, 2013

What’s New for Oracle Shipping Execution in R12.2.2!

Process Return Orders
Oracle Shipping Execution now supports processing of return orders for Inventory and WMS-enabled organizations. The Return to Vendor functionality available in Oracle Purchasing enables Oracle Shipping Execution users to track the status of the return orders, print shipping documents, enforce export compliance, and ship returns to vendors.

Transmit Shipment Batch Information between EBS Instance and Data Warehouse Management Systems
XML transactions enable transmit of shipment batch information from EBS instance to Distributed Warehouse Management System (DWMS) instance and receive shipment advice from DWMS instance into EBS instance.

Support Advanced Catch Weight Item Processing   
Oracle Shipping Execution supports the Advanced Catch Weight functionality that enables you to perform order fulfillment based on the shipped quantity in secondary UOM of the item (secondary shipped quantity).

For additional details, please review Oracle Shipping Execution Release Notes for Release 12.2.2 Doc ID 1582796.1.


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