Friday Nov 06, 2015

Do you Know My Oracle Support Communities?

You are struck with an issue in Oracle Application and don’t know how to proceed?

Are you wondering how others are meeting a particular requirement in Oracle application?

The best place to get this kind of questions answered is My Oracle Support communities. My Oracle Support communities helps you to increase productivity with access to on-line support communities, specific to your Oracle environment, backed by Oracle support experts. Collaborate with an extensive global peer group who share real-world best practices, tips and tricks. It also help with real-time access to Oracle expertise that is relevant to your systems. My Oracle Support community— part of our exclusive web portal My Oracle Support —offers you immediate, secure access to the critical information you need for a superior support experience.

At the heart of My Oracle Support community are hundreds of engagement spaces that cover a wide range of technologies, applications, and business processes. But this is so much more than just a discussion forum as it allows you to build your own knowledge network.

My Oracle Support community members are experts and peers from the Oracle customer base, with real-world experience; and Oracle’s own Support engineers moderate and contribute to the communities. The result: unparalleled access to a combination of deep and practical expertise.


• Direct access to a network of Oracle support experts

• Collaboration with extensive peer group

• First to know - early access to product news and support features

• Enhanced Search


• Personalized - Drive greater efficiencies with streamlined, relevant content

• Proactive - Avoid unexpected downtime with critical information at your finger tips

• Collaborative - Solve problems faster with real-time access to an expanded circle of influence

With its easy navigation, My Oracle Support community provides simplified and personalized access to topics and content relevant to your specific applications and areas of interest. “Activity Streams” can be used to segment content relevant to your needs. You can “Follow” specific content, topics, or people and get notified in the community or by email of new interactions in the content areas you choose to follow.

Get Started

My Oracle Support is available as part of your Oracle Premier Support subscription. To get started, visit Communities and join the discussion, or visit, click on My Oracle Support Community Tab, and begin reaping the benefits of this exclusive collaborative support portal.

Tuesday Aug 05, 2014

Oracle Application Management Pack for Oracle E-Business Suite (AMP) Release is Available

Did you know Oracle Application Management Pack for Oracle E-Business Suite (AMP), Release is available now?

Oracle E-Business Suite Plug-in is now available for use with Oracle Enterprise Manager 12c. Oracle E-Business Suite Plug-in is part of Oracle Enterprise Manager 12 Application Management Suite for Oracle E-Business Suite.

Find out more by going to the Information Center: Application Management Pack for Oracle E-Business Suite (AMP) (Doc ID 1542043.2)

Thursday Aug 30, 2012

Oracle Payables Accounting Information Centres

Payables Accounting Information Centers

Do you have error when trying to create accounting in Payables ?

Do you have questions about Payables Accounting ?

The following new Information centers include solutions to many of the issues and answers to your questions.

         Overview  Hot Topics Resources

Information Center: Oracle Payables Accounting R12 ( Doc ID 1476284.2)

Under Hot Topics:

Include details about: Recommended patches, new solution documents, GDF patches, Announcements, links to Communities.

Under Resources:

Popular Troubleshooting documents, Accounting Documentation,

popular Knowledge documents, links to other info centers.


Information Center: Using Oracle Payables Accounting (Doc ID 1478842.2)

Include product documentation, Reconciliation, Upgrade, Performance, Undo Accounting, Trace and FND Debug, and Diagnostics.


Information Center: Troubleshooting Oracle Payables Accounting (Doc ID 1478863.2)

Include Troubleshooting documents, Period close, GL Transfer, Trial Balance, Budget, Health Check.

Do you have other questions..............?

Post your question to the Oracle Payables Community

1. Log into My Oracle Support.
2. Click on the 'Community' link at the top of the page.
3. Click in 'Find a Community' field and enter Payables 
4. Double click on Payables in the list.


 Click Here

Tuesday Mar 13, 2012

Unleash Oracle Premier Support’s Advanced Proactive Capabilities

Unleash Oracle Premier Support’s Advanced Proactive Capabilities

Where do you go to solve technical problems? Better yet, where do you find out how to prevent them? Oracle Premier Support’s proactive capability portfolio can help Support customers prevent, resolve, and upgrade.


Join thousands of Oracle customers who are already taking advantage of proactive support.

Are You Ready To Get Proactive?

Bookmark the proactive capabilities portfolio and start exploring Oracle Premier Support's proactive support capabilities. Search "Get Proactive" in My Oracle Support to view the knowledge, tools and communities available through product specific pages. Act now to get started!


Contact Oracle’s "Get Proactive" team today.

Monday Mar 12, 2012

New Format for Accessing EBS 12.1.3 Documentation

Oracle E-Business Suite documentation has traditionally been available online only in Acrobat Reader PDF formats.  Documentation for other Oracle products has been available in HTML and PDF formats.

This has now changed and you can access E-Business Suite 12.1.3 documentation library in both formats in an updated library structure on the Oracle Technology Network:

EBS 12 documentation library screenshot

Useful features of the new library format include:

Wednesday Sep 14, 2011

Here is Your Chance to Meet the Stars of Oracle Support, Join Us at the Oracle Open World Support Stars Bar!

During Oracle OpenWorld, don't miss the opportunity to meet with the stars of Oracle Support, live and in person, at the Stars Bar. And while you're there, ask Oracle Support experts your toughest questions about the Oracle products you use to run your business.

Get help with the Oracle Support tools and applications you rely on including My Oracle Support and Oracle Configuration Manager, and discover best practices in proactive product maintenance. Also, learn about Advanced Customer Support Services available for supporting mission-critical environments and enabling success along the entire IT lifecycle.

Get more information about Oracle Customer Services activities at Oracle OpenWorld, and we'll see you at the Stars Bar.


Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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