Thursday Aug 08, 2013

HCM: Mark Your Calendar for Benefits Webcasts in August

Webcast.jpg

The Benefits Support team has announced two upcoming webcasts.  Join us for these webcasts on the following topics:

  • Best Benefits Practices for Open Enrollment
  • Plan Design Maintenance for OAB and OSB

See below for more details and how to register.

Webcast: Best Benefits Practices for Open Enrollment
Date: 
August 29, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

This one-hour session is recommended for technical and functional users who will be conducting an Open Enrollment cycle in the next 12 months. During the session we will review the best practices recommended by Oracle Support regardless of when Open Enrollment happens. The webcast will also review planning, patching, data corruption and critical checklists.

TOPICS WILL INCLUDE:

  • Determining the Timeline for Open Enrollment testing
  • Required Patches
  • Testing Performance
  • Handling Major Patching or Updates during the Open Enrollment cycle
  • Identifying and Resolving Data Corruption Issues
  • Finalizing the Go/No Go Checklist
  • Reviewing Escalations and Severity 1 Policies

REGISTER.jpg
Further details and links to register are in Doc ID 1568165.1


Webcast: Plan Design Maintenance for OAB & OSB

Date:  September 5, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

This one-hour session is recommended for technical and functional users who will be making Program/Plan changes in the next 12 months. It will review the best practices recommended by Oracle Support regardless of when this happens. It will review planning, mapping, setup, testing and enrollments for new programs, plans, options, rates, designations and certifications.

TOPICS WILL INCLUDE:

  • Determining the Timeline for Plan Design Maintenance
  • Reviewing system requirements for creating new compensation objects and rates
  • Testing new setups, updates and modifications
  • Handling New Functionality
  • Identifying and Resolving Errors which may arise

REGISTER.jpg
Further details and links to register are in Doc ID 1568714.1

A schedule for all upcoming HCM webcasts can be found in Doc ID 1455851.1 - E-Business Suite HCM Advisor Webcast Schedule and Archived Recordings.

Wednesday Oct 12, 2011

Overview of Oracle Purchasing Open Interfaces

ADVISOR WEBCAST: Overview of Oracle Purchasing Open Interfaces
PRODUCT FAMILY: EBS - Procurement

October 18, 2011 at 9:00 am EST, 6:00 am PST , 2:00 pm London, 3:00 pm, Egypt Time

This one-hour session is recommended for technical and functional users who want to know about the Purchasing Open Interfaces for some of the standard documents and how to diagnose and troubleshoot related issues.

TOPICS WILL INCLUDE:
  • Overview of Oracle Purchasing Open Interfaces
  • Requisitions Open Interface
  • Purchasing Documents Open Interface
  • Derivation
  • Defaulting
  • Validation
  • Resolving Failed Purchasing Interface Rows
  • Standard processes
  • Purchasing Documents Open Interface Table Descriptions
  • How to diagnose problems with the import process.
  • Demo

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

Click here to register for this session

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The above webcast is a service of the E-Business Suite Communities in My Oracle Support.

For more information on other webcasts, please reference the Oracle Advisor Webcast Schedule.

Click here to visit the E-Business Communities in My Oracle Support

Note that all links require access to My Oracle Support.

Wednesday Sep 14, 2011

Here is Your Chance to Meet the Stars of Oracle Support, Join Us at the Oracle Open World Support Stars Bar!

During Oracle OpenWorld, don't miss the opportunity to meet with the stars of Oracle Support, live and in person, at the Stars Bar. And while you're there, ask Oracle Support experts your toughest questions about the Oracle products you use to run your business.

Get help with the Oracle Support tools and applications you rely on including My Oracle Support and Oracle Configuration Manager, and discover best practices in proactive product maintenance. Also, learn about Advanced Customer Support Services available for supporting mission-critical environments and enabling success along the entire IT lifecycle.

Get more information about Oracle Customer Services activities at Oracle OpenWorld, and we'll see you at the Stars Bar.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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