Tuesday Nov 24, 2015

Netherlands HCM Legislative Tax Calculation Changes for 2016 Now Available!

Patches for the 2016 Netherlands Legislative Tax Calculation Changes have been released and are now available on My Oracle Support!


Patches:

Release 12.1 : Patch 22148924:R12.PAY.B
Release 12.2 : Patch 22148924:R12.PAY.C
Post Install steps for NL PAY need to be run after patch installation.


The patches will have the needed code for the following functionality:

  1. Dutch Tax Calculation Changes 2016
  2. Legal Minimum Wages Effective from 01-Jan-2016
  3. Reporting of Retro SI Days in previous year wage report


Further information on this functionality is available in My Oracle Support note: Legislative Updates for 2015 (Doc ID 2081080.1)


The Netherlands Legislation team also has these mandatory patching notes available for your review:

If you encounter any issues with these patches, please raise a Service Request via MyOracleSupport.

Tuesday Jul 15, 2014

Coming Soon to MOS - New Interactive Troubleshooting Flows for Oracle Time and Labor and Oracle HRMS (UK)

As part of our continuous effort to improve the customer experience, Oracle Support has developed new functionality which will be appearing next week in the Service Request (SR) logging process via MyOracleSupport (MOS). 

We will guide you through targeted questions/answers which are appropriate to the problem types you select when logging an SR.  

You will then be quickly taken to one suggested document (maximum two) containing the solution, based on your selection of problem symptoms.

If a solution is not available, all of the information you have provided to this point will be collected and made available in a Service Request.  Additionally, we will point out information you will need to upload in the Service Request in order to provide a clear description of the issue (i.e. log and, output file, versions, and diagnostics).


Other problem types for other products in HCM will be added and we will communicate those via the blog/community. Please let us know what you think when you have used them.  Your feedback is very important to us.

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