By LuciaC-Oracle on Apr 17, 2014
Another new document has been published in our Business Process Advisor series. We've blogged before about our new Advisor type documents, telling you about the Service Request to Resolution and the CRM Channel Revenue Management business process advisors. We've just added a new document: Sales Lead to Cash - EBS Business Process Advisor: CRM Sales [Video] (Doc ID 1628024.2).
This new advisor covers the business process of taking a Lead and converting it to an Opportunity, converting an Opportunity to an Order and, finally, taking the Order to Cash.
This business process involves a number of different EBS modules, including Sales, Trading Community Architecture, Quoting, Order Management and others.Take a look at Doc ID 1628024.2 for information about how the integration between these modules works, setup steps, help on troubleshooting and lots more useful information.