By Toddac-Oracle on Jul 20, 2015
To continue our series on transactions processing, we have some questions for you.
• Are you a power user looking to have a seamless Inventory month end closing?
• Does it seem like every month there is a crisis in your organization because the end users are unable to close the period?
• Have you ever wondered what tools are there to help you troubleshoot stuck sales order transactions?
If the answer is yes to any of these questions, we've got a great training document for you. See, R12 Inventory Sales Order Flow and Troubleshooting (Doc ID 1100764.1).
This document uses different media including a recorded demo to walk an Oracle user through the month end closing process for Inventory Organizations.
The focus of the presentation is to empower any user and/or techno/functional resource about the different options available to identify and correct sales order transactions that are stuck in the Transactions Open Interface.
The presentation will also show you the flow of the My Oracle Support (MOS): Guided Resolution that is offered as you log Service Requests.
Doc ID 1100764.1 is another tool to help keep your transactions processing. As usual, keep tuned in to the Inventory Blog and we will continue to assist in ending your month end headaches.