By Oracle_EBS on Feb 16, 2012
NEW: E-Business Suite 12.0.x Extended Support Waiver (Doc ID 1413748.1)
As part of Oracle’s continued commitment to our customers, we’ve waived the Extended Support fees for Oracle E-Business Suite 12.0.x for the entire 3 years of the Extended Support period, February 2012 – January 2015. Customers with an active Oracle Premier Support for Software contract will automatically be entitled to Extended Support deliverables for E-Business Suite 12.0.x.
Please refer to the Lifetime Support Section of oracle.com for further information regarding Oracle's Lifetime Support Policy. This change will be reflected in the March update to the Software Technical Support Policies. Phone numbers and contact information can be found on Oracle’s support web site