Development have created a new form that will allow users with Unexpected Tax Errors to be able to run, via the familiar user interface, a diagnostic to determine the problem.
This new functionality, which converts data detection and data fix scripts into packaged procedures, is made available with the application of patch 18108467:R12.ZX.B
The new form contains access to the following diagnostic programs:
• Transaction Tax Data Diagnostic
• Populate Legal Establishment
• Synchronize Summarization Column Values
• Rectify Tax Distributions
• Populate Regime to Rate Details
• Populate Recovery Rate Details
• Remove Orphan Tax Lines
• Remove Orphan Transaction Lines
• Create Missing Transaction Lines
• Create Missing Tax Distributions for Purchase Orders
• Update Configuration Owner
• Upgrade Missing Transaction Tax Data
• Set Migrated Tax Lines as Overridden
• Synchronize Migrated Tax Distributions Amounts
• Synchronize Tax Repository
Users can run the diagnostic detection process for a specific date range or for a specific transaction and they can run in either in "Analyze" or "Analyze and Fix" Mode.
The output can be viewed as a concurrent request output file and will make it much easier for end users to quickly run diagnostics on their erroneous tax transactions.
Note: It is recommended that you first run "Analyze" Mode and check the Data and then run in "Analyze and Fix" mode to rectify the issue.
All R12.1 customers should use this form when facing 'Unexpected Tax Errors' and submit all the data detection diagnostics on the transaction data. The output can then be reviewed to determine recommendations and steps to resolve.
For full details please review the following My Oracle Support document:
R12.1.X: Tax Diagnostic Framework (Doc ID 1621617.1)