By SamanthaF-Oracle on Nov 12, 2014
Whilst creating the payment for a Customer Refund (Payment Request) Invoice it is common to see the following error:
- Supplier Bank Account attached to document payable is end dated
One reason for this message is that there is a missing record in the IBY_PMT_INSTR_USES_ALL table.
Previously we have used data fixes to correct the problem but now the application offers a way to resolve this without the data fix by using the "Enable As Supplier" functionality provided by the Supplier Hub application.
Full details are available by reviewing the My Oracle Support document:
R12 Solve Customer Refund - Supplier Bank Account Attached To Document Payable Is End Dated (Doc ID 1942142.1)
Questions or issues?
Please post any comments or concerns in the Payables Community Thread for this topic.