Thursday Apr 03, 2014

New Log Analyzer for Depreciation Error Logs

We have a new depreciation error log analyzer for Fixed Assets.  This new tool can be found in the document:  Log Inspector: Assets Depreciation (FADEPR) Terminated in Error (Doc ID 1626908.1).  When your depreciation process has terminated in error, you can use this tool to explore possible causes and find solutions. The Log Inspector will step you through the process. 

When you first view the Log Inspector document, you can select the link to view a short presentation about the use of the tool.  When you are ready to access the tool, you first select your release 12.0.x, 12.1.x, or 12.2.x.  Then select "Next."

The Log Inspector presents the second screen to you.  You will paste the contents of your depreciation error log file into the blank entry field.  When you select "Next," the Inspector will process the information provided to obtain a possible solution.

Error log

In this example, the depreciation error log was pasted into the Log Inspector's window, "Next" was selected, and the Inspector returned a solution:

Solution

The next time you encounter an error when running the depreciation process, consider utilizing the Log Inspector for analysis of the issue.  

Experience a Smoother Period Close with the Inventory Analyzer

Get immediate analysis and output of your EBS Inventory Application by using the Inventory Analyzer. The Inventory Analyzer script reviews the current Inventory rollup levels, confirms installation of critical and recommended patches, analyzes common data issues, reviews setups, and provides information on some specific performance issues.

Go to Inventory Analyzer : Health Check For Common Inventory Data Issues, Critical Patches, And Setups (Doc ID 1499475.1) for more details, the Inventory Analyzer script download, and a short overview video.

Inventory Analyzer Benefits:

* Immediate Analysis and Output of your Environment
* Identifies Inventory roll-up patch levels
* Identifies Missing Critical and Recommended Patches
* Discover existing Common Data Corruptions in your Environment

The Inventory Analyzer presents key details in an easy to read manner. For example, the analyzer gives a table with patches marked Missing (red) or Installed (white).

In a similar way, data issues are flagged as marked having a Data Issue (red) or Not (white).



Run the Inventory Analyzer on a regular basis to monitor the health of your Inventory Transactions and Application. The Inventory Analyzer can be a key tool to help identify and fix issues well before the end of your accounting period. Line yourself up for a quicker, smoother, Inventory period close, by using the Inventory Analyzer.

Wednesday Apr 02, 2014

Workflow Analyzer v5.06 Released & Workflow Search Assistant

Workflow Analyzer v5.06 has been released! 

Please download it for use from Doc ID 1369938.1 and continue providing feedback on it as this tool has become a top Workflow resource:

  • Immediate Analysis and Output of Workflow Environment
    • Identifies Aged Records
    • Identifies Workflow Errors & Volumes
    • Identifies looping Workflow items and stuck activities
    • Identifies Workflow System Setup and configurations
    • Identifies and recommends Workflow Best Practices
  • Easy to add Tool for regular Workflow Maintenance
  • Execute Analysis anytime to compare trending from past outputs


Workflow Search Assistant

The Workflow Search Assistant provides access to Workflow Documentation, Top Troubleshooting & How To documents commonly used for solving problems with service requests.  Please review Doc ID 1600307.2 as another resource for your workflow needs.

Additional Resources:

Workflow Product Information Center Doc ID 1320509.1
Please visit the Core Workflow Community for Workflow Discussions and Best Practices!

Monday Mar 24, 2014

E-Business CRM Install Base Analyzer is Now Available!

Oracle Install Base is an item instance life cycle tracking application that facilitates enterprise-wide life cycle item management and tracking capability.  In a typical process flow a sales order is created and shipped, which updates Inventory and creates a new item instance in Install Base (IB). The Inventory update results in a record being placed in the Service Fulfillment Manager (SFM) Event Queue.  If the record is successfully processed the IB tables are updated - if there is an error the record needs to be resolved so that the IB instance can be created and maintained. 

Due to various causes, everything from user setups, code bugs, or wrong data being entered, transactions can be delayed or hindered from updating the Install Base.  This can cause errors and processing delays in other modules such as Asset Tracking, Service, Contracts, Field Service and many other modules that depend on the timely and accurate update of the IB tables. 

Now you can proactively find issues before they impact your business users and customers by utilizing our newest tool -  the IB Analyzer.  See Doc ID 1597450.1 for details and to download the script.

The Install Base Analyzer is designed to make recommendations on best practices and reveal areas of concern based on your current setup and transaction statuses. It can be run manually or as a concurrent request. There are currently 24 checks (more will be added over time) for various areas such as profile and parameter setups, patching level, invalid objects, Event queue message statuses, inconsistent lot and revision control item setups, top transaction error summaries and a number of known errors and their solutions.

IB Analyzer output example

This script is a non-invasive, safe, read-only script that can be run in your Production environment.  The output is in HTML form, is user friendly and easy to navigate.  And best of all, for those problems that are identified, we provide direct links to their known solutions.  

We will continue to improve and update the IB Analyzer as we identify problem trends and common errors.  Please try out the tool and let us know what you think.  We are open to questions, comments, concerns and any ideas for improvement you may have. 

Come and see all that the IB Analyzer (Doc ID 1597450.1) can do for you today and provide us your feedback!


Thursday Mar 20, 2014

Want to See a Use Case for the iProcurement Item Analyzer – Read on!


A user reported they could not find Item f1000 when searching in iProcurement:


So they ran the iP Item Analyzer and we see that the Item did not have the Purchasable field enabled. The results below show the error and the document with the steps to fix it.


Within minutes issue resolved!


This is just one of the many uses of the iP I tem Analyzer, so don’t delay apply it today! Doc ID 1586248.1


Thursday Feb 27, 2014

Oracle eBusiness Suite OTM Analyzer Version 1.04 is now available

Oracle eBusiness Suite OTM Analyzer Version 1.04 is now available!

This version of Oracle Transportation Management's analyzer includes new features such as collapsible sections, file name includes time, subsections with Show More are limited to 200 rows and improved formatting.

There are four new sections: Agent Health Checks, System Health Checks, System Transaction Checks and Process Control Request/History Check. Each contain several subsections of information with warnings.

Download the latest version from OTM Analyzer script for Analysis and Performance Monitoring, Doc ID 1579683.1.

Thursday Feb 20, 2014

Demantra Performance and Setup Analyzer Script and Monitoring Tool

The Demantra Setup and Performance Analyzer is a Self-Service Health-Check script which reviews the overall footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices.  This is a non-invasive script which provides recommended actions to be performed on the instance it was run on.  For production instances, always apply any changes to a recent clone to ensure an expected outcome.  

Benefits:
  • Immediate Analysis and Output of your Demantra Environment
    • Reveals Current Environment
    • Delivers Known Recommendations and Solutions
    • Perform Sanity Checks for Known Issues
  • Easy to add Tool for regular Maintenance
  • Execute Analysis anytime to compare current environment 
Audience:
  • DBA's / System Administrator's should run the script and review the output
  • Output usually will be reviewed by technical application DBA or super user
  • This script was designed for 7.3.1 and later.

Where to Run the Script & How to fix Items Identified:

You may run the script on a Production environment as it's non-invasive.  We recommend fixing items identified from the output first in a clone of production to test/verify the expected outcome.  Visit Doc ID 1618885.1 to download the script and view a complete output example. 

Wednesday Jan 29, 2014

New Release of the PO Approval Analyzer – Now Includes AME!

Version 120.15 has just been released for the Approval Analyzer in Doc ID 1525670.1.  It now includes improvements to formatting, with your document information listed first and proactive information following.  Most importantly, if you are using the Approval Management Engine (AME), the analyzer now includes checks for both Purchase Orders and Requisitions.   Get information you would normally have to obtain from the AME Test Workbench to include:
  •     AME Setup information
  •     Rules (including Conditions and Actions)
  •     Attributes and  Action Types
  •     User friendly error messages will be displayed on the AME Approvers list (when there are setup issues); for example:

AME error message


AME package versions are included and much more.  Obtain the PO Approval Analyzer at Doc ID 1525670.1.

Still have questions on the Analyzer?  Post your comment in the Procurement Community thread here: New Release of the PO Approval Analyzer – Now Includes AME!

Friday Jan 17, 2014

Introducing OTL Analyzer

Oracle Time & Labor Product Support is announcing the new Proactive Diagnostics Script: "OTL Analyzer" that will considerably save the time taken for supporting your issues, and will proactively help you enhance your OTL setup! 

This script will include many helpful sections including what current OTL_Diag.sql script has been providing in addition to new sections that fully scans your OTL Setup, and proactively provide colorful reminders/comments/warnings/errors about areas that might cause potential problems in your output. This script will be helpful for both customers and support.

The analyzer will replace the current diagnostics OTL_Diag script that is being used by both the OTL Customers and Support. The following notes can be used to refer to the new OTL Analyzer for setup and running steps information:

  • OTL (Oracle Time and Labor) Analyzer Script (Doc ID 1580490.1)
  • How to run OTL Analyzer as a Concurrent Request (Doc ID 1589250.1)
  • OTL Analyzer Tool FAQ (Doc ID 1596937.1)

 This Analyzer / Health Check / Data Collection tool is a PL*Sql script which will check the E-Business Suite environment, and can be executed on all currently released / supported application versions  (i.e. 11.5.10.2, 12.0, 12.1, and 12.2).   As the process executes, it will output diagnostics advice and proactive recommendations within an .html output file.

When reviewing the analyzer output, you can immediately see where issues are identified as they are displayed in red (errors), orange (warnings) or blue (best practices), so that they can be easily seen.  In addition to identifying areas of concerns, the analyzer will also identify My Oracle Support (MOS) articles which can be utilized to resolve the issue.

The following parameters are entered when executing the script and determine the tabs displayed in the output. When the Analyzer is executed, an environment review is performed and feedback provided on:

  • OTL technical information (version, patching, performance, database objects)
  • OTL setup analyzer
  • Employee Preferences
  • Specific timecard data:
  • HXC (Self Service, Timekeeper, API) Timecard Data
  • HXT (OTLR/PUI) Timecard Data
  • Batch information

For Release 12 it is recommended that this script be setup as a concurrent request so that it may be executed by either Functional or Technical representatives from your business.

We have made it easy for customers and provided some ready and safely loaded on Production LDT files to implement all the necessary setup steps.

Download the OTL Analyzer Script (Doc ID 1580490.1) today and provide us your feedback!

Friday Dec 06, 2013

Diagnostic: HCM Technical Analyzer Now Available!

The HCM Proactive Support Delivery Team is introducing the HCM Technical Analyzer, a Health-Check script which reviews your overall HCM footprint by analyzing your current configurations and settings for your HCM environment.  The HCM Technical Analyzer is a non-invasive script which is designed to provide proactive feedback and recommendations associated with the HCM instance on which the analyzer is executed.

This Analyzer / Health Check / Data Collection tool is a PL*Sql script which will check the E-Business Suite environment and can be executed on all currently released / supported application versions  (i.e. 11.5.10.2, 12.0, 12.1, and 12.2).   As the process executes, it will output diagnostics advice and proactive recommendations within an .html output file.

When reviewing the analyzer output, you can immediately see where issues are identified as they are displayed in red (errors), orange (warnings) or blue (best practices), so that they can be easily seen.  In addition to identifying areas of concern, the analyzer will also identify My Oracle Support (MOS) articles which can be utilized to resolve the issue.

The Analyzer can be executed using one of two 'Run Type' parameters: 

  • Run Type = ISSUES, which will execute the Analyzer / Health Check with the output geared to customer problem resolution. This option will display only those sections where an issue or potential issue is identified so that you the customer can proactively address them.
  • Run Type = ALL, which will execute the Analyzer as a Data Collection tool which can be used to assist an Oracle Support Engineer in resolving an issue.

 The Analyzer is designed specifically to be used with the Human Capital Management (HCM) products, which is driven by the following input parameter values:

  • BEN - Benefits
  • HR - Human Resources
  • IRC - iRecuitment
  • OTL - Oracle Time and Labor
  • PAY - Payroll
  • SSHR - Self Service Human Resources
  • ALL - All HCM products above.

When the Analyzer is executed an environment review is performed and feedback provided on: 

  • Performance related setups and checks
  • Invalid objects, disabled triggers, and database issues
  • Profile settings
  • Packages and java classes version
  • Patching status.

It is recommended that this script be setup as a concurrent request from the E-Business Suite interface so that it maybe executed by either Functional or Technical representatives from your business.

  • How to run the HCM Technical Analyzer as a Concurrent Request (Doc ID 1575663.1)


Download the HCM Technical Analyzer Script (Doc ID 1562530.1) Today, and Provide us your Feedback!

Monday Dec 02, 2013

ASCP Data Collections Analyzer

The ASCP Data Collections Analyzer (available in Doc ID 1596457.1) is a Self-Service Health-Check script which reviews the overall Footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices.

This is a non-invasive script which provides recommended actions to be performed on the instance it was run on. For production instances, always apply any changes to a recent clone to ensure an expected outcome.

The benefits include:

  • Immediate Analysis and Output of ASCP Environment:
    • Identifies MLOG$ Materialized Views Volume
    • IIdentifies Source and Destination Side Information
    • Perform Sanity Checks for Known Issues
  • Easy to add Tool for regular Maintenance
  • Execute Analysis anytime to compare trending from past outputs.

This script may be safely run at any time. It can be used either reactively, when you are experiencing issues with a particular item, or proactively, to detect issues with all items in an operating unit from a specified date forward. No data is created, updated, or deleted by this script.

So download the ASCP Data Collections Analyzer today from Doc ID 1596457.1 and let us know what you think by replying to this posting.

Wednesday Nov 20, 2013

Transportation Management Analysis and Performance Monitoring

The OTM Analyzer is a Self-Service Health-Check script which reviews the overall footprint, analyzes the current configurations and settings for the environment providing feedback and recommendations on Best Practices. 

Benefits include the following:
  • Immediate Analysis of OTM Environment
    • Identifies Entity Data Volume
    • Identifies Database Parameter and recommendations
    • Identifies OTM processes volumes.
  • Easy to add Tool for regular Maintenance.
  • Execute Analysis anytime to compare trending from past outputs.
Please refer to the following document for additional information: ASCP Performance Analyzer script for Performance Monitoring (11.5.X and R12) (Doc ID 1579683.1).


Tuesday Nov 05, 2013

Learn More About the PO Approvals Analyzer

You may think that the PO Approvals Analyzer for Release 12 is only for diagnosing problems when you have a single Purchase Order or Requisition stuck in process, but it offers valuable information to keep your Procurement environment healthy.  Consider this:.
  •     The analyzer will list all Procurement critical patches that have not been applied.
  •     It will provide Procurement invalid objects with error messages and provides solutions.
  •     Validations of setup and database conditions for example max extents and space issues.
Also the analyzer can be run on all Purchasing documents starting from a date you enter.  This multiple document check provides validations on:
  •     Data corruption issues.
  •     Workflow errors with generic messages i.e. document manager errors.
  •     Documents with workflows in error that cannot be progressed via the application.


And, unlike other diagnostics, the analyzer provides known solutions to the problems indicated!

So access the Analyzer today and run it on your instance!  Access it now via Doc ID 1525670.1.


Tuesday Sep 17, 2013

PO Approvals Analyzer Improved

It's hard to keep up with the improvements being made to the PO Approvals Analyzer.  Check out the new version 11 which includes these new features/fixes:
  • Document types section now displays all the settings
  • Resolved issues for blanket releases including incorrect information in distribution section, execution errors when document quantity is zero and exceptions in authority checks
  • Improvement in performance when the analyzer is run for multiple documents
  • Concurrent program was not displaying blanket releases in list of values (requires a reload of file podiagaa.ldt)
PO Approvals Analyzer
Don’t delay another day, download it now! See Doc ID 1525670.1.

Friday Jul 26, 2013

Improved PO Approval Analyzer Released

A new version of the PO Approval Analyzer is now available!  Download version 120.4 from Doc ID 1525670.1 to have these great new features and fixes:

  • Improved messages in the health check chart
  • Additional error handling into the output file including parameter errors so there is no need to check the log file
  • Changes in the concurrent program definition to prevent incorrect formatting when viewing the output from the application (requires a reload of file podiagaa.ldt)
  • New reset summary section with a quick overview of the number of documents with workflow errors, as shown here:
Remember that the analyzer script may be safely run at any time.  It can be used either reactively, when you are experiencing issues with a particular PO, Requisition or Release, or proactively, to detect issues with all transactions in an operating unit from a specified date forward.  No data is created, updated, or deleted by this script.  All the details are included in Doc ID 1525670.1.


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