Wednesday Jun 03, 2015

Oracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants

Webcast_icon.jpgOracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants


Date: June 10, 2015 at 11:00 am ET, 8:00 am PT, 3:00 pm GMT, 8:30 pm, India Time (Mumbai)


This one-hour Advisor Webcast is recommended for functional and technical Oracle Receivables (AR) users who want to utilize all of the Proactive resources/tools at their disposal to quickly find solutions to commonly encountered issues. We will review the use and benefits of a number of AR Proactive tools, including: Guided Resolutions, Automation, AutoInvoice & AutoAccounting Analyzers, What's New Advisors, Information Centers and more. Where appropriate, we will also look at sample use cases.

Topics will include:

  • Guided Resolutions
  • Automated Troubleshooting Flow
  • Analyzers
  • Additional Instrumental Assistants

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Details & Registration via the My Oracle Support Community thread:  Advisor Webcast on 10-Jun-15: Oracle Receivables Proactive Best Practices: Tool Summaries & Troubleshooting Assistants

Tuesday May 19, 2015

New and Improved Shipping Execution Analyzer!

A new and improved Shipping Execution Analyzer has been released!  It is easier to read, and easier to locate any areas of concern.


As always, the Shipping Execution Analyzer will assist you with errors in the Shipping Execution application, including:

  • Trips
  • Trip Stops
  • Deliveries and Assignments
  • Delivery Details
  • Freight Setup
  • As well as lists Open Inventory Periods & WMS/OPM Enabled Warehouses

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Shipping Execution (WSH) Analyzer Diagnostic Script, Doc ID 1947935.1.  To see what others are saying about the script or to add a comment / request on the script, go to its' community thread

Wednesday May 13, 2015

New and improved Order Management Analyzer!

A new and improved Order Management Analyzer has been released!  It is easier to read, and easier to locate any areas of concern.

As always, the ONT Sales Order Analyzer is a 'Health Check' script which you can proactively use at any time to review the data relating to Sales Orders, including :

  • Sales Order Headers and Lines
  • Workflow Issues
  • Drop / Ship Orders
  • Models and Kits
  • Sets
  • Shipping / Delivery Data

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Order Management (ONT) Sales Order Analyzer Diagnostic Script, Doc ID 1665244.1.  To see what others are saying about the script or to add a comment/request on the script, go to its' community thread.   

Tuesday Feb 17, 2015

New Shipping Execution Analyzer!!

The new Shipping Execution Analyzer has been released to assist you with errors in the Shipping Execution application!  It is a 'Health Check' script which you can proactively use at any time to review the data relating to Shipping, including :
  • Trips
  • Trip Stops
  • Deliveries and Assignments
  • Delivery Details
  • Freight Setup
  • As well as lists Open Inventory Periods & WMS/OPM Enabled Warehouses


The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Shipping Execution (WSH) Analyzer Diagnostic Script, Doc ID 1947935.1.  To see what others are saying about the script or to add a comment / request on the script, go to its' community thread

Thursday Dec 11, 2014

Are you taking advantage of the E-Business Suite Analyzer Scripts?

Take a look at the ‘Get Proactive with Oracle E-Business Suite - Product Support Analyzer Script Index (Doc ID 1545562.1)’ for a list of scripts!

The Analyzer scripts run on a regular basis can help identify areas that are in need of attention.  So please try to incorporate them within normal maintenance cycles for optimum health on all E-Business instances.  Below is an excerpt of available Analyzers within the Applications Technology Support team:

Wednesday Nov 26, 2014

Updated OTM Analyzer - Version 1.05 is now available!

Oracle eBusiness Suite OTM Analyzer Version 1.05 is now available!

Changes include:

  •  Added version 6.3.5.
  •  New section called Bulk Planning Processing Time.
  •  Minor changes to Log Settings, Scalability, System Health Checks and Verify cache to refine the data returned.

Oracle Transportation Management's analyzer includes features such as collapsible sections, file name includes time, subsections with Show More are limited to 200 rows and improved formatting.  Some of the sections include: Agent Health Checks, System Health Checks, System Transaction Checks and Process Control Request/History Check. Each contain several subsections of information with warnings.

Download the latest version from OTM Analyzer script for Analysis and Performance Monitoring, Doc ID 1579683.1.

Thursday Nov 20, 2014

Installed Base Users - Fix Your IB Issues!

Back in March we told you about a new tool to help you identify and fix Install Base errors (E-Business CRM Install Base Analyzer is Now Available!). Customers and Oracle Analysts alike are finding this Analyzer extremely useful, so we just wanted to get the word out again.

The IB Analyzer (Doc ID 1597450.1) is designed to make recommendations on best practices and reveal areas of concern based on your current setup and transaction status. It can be run manually or as a concurrent request. This is a non-invasive script which provides recommended actions to be performed on the instance it was run on and can be run at any time.

The script runs a series of checks and gives a status on each one, letting you know if there are critical problems that need immediate action, warnings to help you avoid problems in the future and a green light for checks which pass without problems.

If you are an experienced IB user, then you'll know that identifying and fixing IB transaction errors can be tricky, the IB Analyzer will identify errors and point you to the datafix scripts that you should run. Doesn't that sound good?

See IB Analyzer: E-Business Suite CRM Install Base, Asset Tracking, Service Fulfillment Management (Doc ID 1597450.1). Download it now!

You can leave feedback on the IB Analyzer in the IB Community thread here.

Wednesday Oct 01, 2014

Webcast: VCP: Service Parts Planning Feature Enhancements in 12.2.4

Webcast_icon.jpgWebcast: VCP: Service Parts Planning Feature Enhancements in 12.2.4


Date: October 9, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)


This 1 hour, 15 minute advisor webcast is recommended for functional and technical users who would like to understand the enhancements in Oracle Service Parts Planning Release 12.2.4.

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Registration: VCP: Service Parts Planning Feature Enhancements in 12.2.4

For the schedule of all Webcasts and the recordings of previous Webcasts, view: Advisor Webcasts: Current Schedule and Archived Recordings Doc ID 740966.1.

Monday Sep 29, 2014

Webcast: Demantra Performance and Setup Analyzer PLUS Demantra Data Mining

Webcast_icon.jpgWebcast: Demantra Performance and Setup Analyzer PLUS Demantra Data Mining


Date: October 8, 2014 at 11:00 am ET, 10:00 am CT, 9:00 am MT, 8:00 am PT, 8:30 pm, India Time (Mumbai, GMT+05:30)


This one-hour advisor webcast is recommended for technical users, functional super users, system administrators, and junior database administrators who utilize Demantra processes. In this session, we will be presenting Demantra Performace and Setup Analyzer Version 2 PLUS digging for your data.

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Registration: Demantra Performance and Setup Analyzer

For the schedule of all Webcasts and the recordings of previous Webcasts, view: Advisor Webcasts: Current Schedule and Archived Recordings Doc ID 740966.1.

Wednesday Aug 27, 2014

How healthy is your Order Management data?

Ever wonder how healthy your Order Management data is?  The new Order Management Analyzer has been released to assist you with this area!!  The Order Management / Sales Order Entry Analyzer is a 'Health Check' script which you can proactively use at any time to review the data relating to Sales Orders, including :
  • Sales Order Headers and Lines
  • Workflow Issues
  • Drop / Ship Orders
  • Models and Kits
  • Sets
  • Shipping / Delivery Data

Each script used by this report looks for specific symptoms which have been known to cause problems in the past.  The script can either be run manually in SQL*Plus, or as a concurrent request.  The script may be run safely at any time.   No data is created, updated, or deleted by this script.

To download the script, go to R12: Order Management (ONT) Sales Order Analyzer Diagnostic Script, Doc ID 1665244.1.  To see what others are saying about the script or to add a comment/request on the script, go to its' community thread.  

Thursday Jul 24, 2014

Discrete LCM Transactional Data Diagnostic Analyzer

The Discrete_LCM_TransDataDiag.sql script extracts the transactional data from all the relevant tables in the Procure to Pay Cycle with Discrete LCM integration for a selected Purchase Order.  It extracts the relevant information from the below product areas:
  •     Purchasing Information
  •     Receiving Information
  •     Landed Cost Information
  •     Payables Information
  •     Inventory Information and
  •     Discrete Financials Information
The data extract is presented in HTML format so to analyze and understand the root cause for the issues like item cost mismatch or incorrect journal entries. This also helps in understanding of any data corruption.

Refer to Doc ID 1677699.1 for an overview of LCM Transactional Data; as well as, how to download and run the Discrete LCM Transactional Data Diagnostic Analyzer, its' input parameters, and a sample output.

Wednesday Jul 16, 2014

Discrete LCM Integration Key Setup Analyzer

Oracle Landed Cost Management (LCM) enables organizations to gain insight into the real costs associated with acquiring products. Landed cost is the cost to "land" a product on the buyer's final location. These costs are initially estimated and then updated with actual amounts, as they become known, allocating them to shipments, orders, and products. Landed costs may include costs like freight, storage, taxes, and handling.

The Discrete-LCM integration provides better insight for product forecasting and budgeting, and provides clear evidence of the detailed accumulation of expenses for regulatory requirements and reporting.

Refer to Doc ID 1677693.1 for key setups involved in using LCM on Discrete organizations; as well as, how to download and run the Discrete LCM Integration Key Setup Analyzer Script, its' input parameters, and a sample output.



Tuesday Jul 08, 2014

HCM: Introducing the 'HCM Person Analyzer' for EBS Human Capital Management

HCM Product Support is introducing the HCM Person Analyzer - an Analyzer/Data Collection tool to assist in displaying information for a specific person or multiple persons.  The information can be used by both customers and Oracle Support to analyze and troubleshoot issues for a person and their related HCM data (including assignments, elements, periods of service, etc). 

The analyzer provides similar information currently gathered from Diagnosing Oracle HCM Person Issues Using PER.zip Doc ID 168181.1 but in an HTML format.  

 Additional benefits of the HCM Person Analyzer include:

  • Parameter driven, so can be executed for a single person_id  or multiple person_ids
  • Ability to execute the analyzer at any time 
  • Can be setup as concurrent request

 

This is the initial delivery of the analyzer.  Over time, we expect to release enhanced versions of the script which identify potential data issues and highlight My Oracle Support (MOS) articles which can be used to resolve an issue.   

The Analyzer is a PL*Sql script which can be run for all supported application versions (11i, 12.0, 12.1, 12.2) and provides the following types of information:

  • Instance, database and installation details
  • Patching status
  • Person complete information
  • Common Information

 

To obtain the HCM Person Analyzer, go to

EBS Human Capital Management (HCM) Person Analyzer Doc ID 1675487.1

When reviewing the analyzer output, you can immediately see complete person(s) information.



Instructions on how this Analyzer can be set up as a concurrent request so that functional users will have the ability to run the Analyzer as required are available in:

How to run Human Capital Management (HCM) Person Analyzer as a Concurrent Request. Doc ID 1675488.1


Thursday Jul 03, 2014

New Release of the PO Approval Analyzer!

Version 120.18 has just been released for the Approval Analyzer in Doc ID 1525670.1.

Following are a few of the improvements that have been included:

  • Expansion of checks for Document Manager Error #3 issues
  • Inclusion of Open Document State error in 12.1

If you haven’t discovered the PO Approval Analyzer yet what are you waiting for!

The PO Approval Analyzer diagnostic can be run proactively to check your Purchasing documents for known issues so it’s great to use before or after an upgrade.

Or run it re-actively on a single document that is stuck in the approval process. And don’t forget the analyzer can be used on standard approval or the Approval Management Engine (AME) approvals.


So make sure and get the new version of the PO Approval Analyzer today! Follow the simple steps in Doc ID 1525670.1 to run the diagnostic and your dba can set it up so users can run it from Reports>Run.

 Still have questions on the Analyzer? Post your comment in the Procurement Community Thread linked here: https://community.oracle.com/thread/3579592

Tuesday Jun 10, 2014

Advisor Webcast: Oracle Payments Funds Disbursement Analyzer

Have you registered for the Oracle Payments Funds Disbursement Analyzer Advisor Webcast in June? Don't delay!

This one-hour session is recommended for technical and functional users of the Oracle Payments product who would like an introduction to Oracle Payment Funds Disbursement Analyzer.

The session will highlight how to use the Payments Funds Disbursement Analyzer to identify and troubleshoot issues with Payment Process Request (PPR) and other Payments related processes/setups.

TOPICS WILL INCLUDE:

  • Overview of Oracle Payments Funds Disbursement Analyzer
  • How to install and run
  • Proactive usage of the Analyzer
  • Using the Analyzer to troubleshoot

When?

 Wednesday, June 25, 2014 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
 Wednesday, June 25, 2014 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)
 Wednesday, June 25, 2014 4:00 pm, GMT Summer Time (London, GMT+01:00)
 Wednesday, June 25, 2014 8:30 pm, India Time (Mumbai, GMT+05:30)

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

See Doc ID 1671948.1 for further details and to register your interest.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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