The EBS CRM team are happy to announce that we've added a new document to our series of EBS Business Process Advisors: Trade Planning and Execution to Claim Settlement - EBS Business Process Advisor: CRM Channel Revenue Management [Video] (Doc ID 1602524.2). The Advisor will be of particular interest to users of the EBS Channel Revenue Management product (formerly known as Trade Management). It covers the full channel revenue management lifecycle, from creation and allocation of budgets and quota, through trade planning exercises and offer creation, through to the investigation and settlement of claims.
This new note has a similar layout to our earlier note (Doc ID 1589750.2: Service Request Creation to
Resolution' E-Business Suite Business Process Advisor). The note contains:
- Business Flow Details: details of the modules used within the
flow together with a demonstration script and example setup with an
- Hotspots: highlights areas of the business flow where data and
control passes between different products, or where the underlying logic
requires further explanation or clarification.
Flows: over time the aim is to extend the library of EBS Business Process
Advisor documents to cover multiple business flows. This tab will act
as a link between these by indicating directly and indirectly related
business flows documents.
What are Business Process Advisor Documents?
Oracle E-Business Suite (EBS) is released as a collection of
separate modules with supporting material, such as Implementation and
User Guides. These tend to focus on the setup and use of an individual
module without detailing how that module interacts with other related
modules. A typical implementation will include multiple modules which
together provide a business flow, so there is a need to know how these
modules function together. The EBS Business Process Advisor documents
assist in the modeling of specific business flows by describing the flow
from a product and process perspective.
Who are they aimed at?
These notes are aimed at users and implementers to help with the understanding of the end-to-end business flow.
How you can help
Are there particular business flows that you are
interested in seeing covered in an EBS Business Process Advisor
document? What do you find useful about the Business Process Advisor
content and format? Let us know by leaving a comment here, or you can mail us.