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Review EBS product's new releases & features, troubleshooting tips & tricks, best practices, upcoming webcasts

Experience the Oracle E-Business Suite (EBS) Space on My Oracle Support Community!

Andrea Seale
SR. Principal Support Technical Analyst

 

Experience the  many benefits from  participating in
the Oracle E-Business Suite (MOSC) Community

 

 

Oracle E-Business Suite Product communities are collaborative environments consisting of a network of peers, industry experts, Oracle product specialists, and most importantly, you as Oracle Customers.  Access these communities to collaborate with others, log ideas, see product announcements and updates and Oracle EBS.

 

Visit a MOSC community page to pose your question

Unsure of where to post? The main page Oracle E-Business Suite (MOSC), has an index of ALL EBS Communities. As well you can review, You might find it helpful to review How to Find the Right Space in Which to Post Your Product Question

On the main page, the icons next to some communities indicate those communities that allow you to submit product enhancements (ER) / Ideas via the community platform and as well those products that offer Oracle Mobile features and functionality.

Visit MOSC to collaborate with others

As a collaborator, you can become aware of new and replied to a community posts by:

  • visiting and reviewing the community page
    OR
  • following community post from your community inbox. To set this up click Follow and choose Inbox, and then visit only your Inbox. You can accessed through clicking on the Inbox link, available on the top toolbar on every MOSC community space.
  • following a community space through the delivery of community posts directly to your email. Setup this by clicking Follow and choose Email Watches. Emails are sent to the email address defined in your profile (access profile from the top toolbar).
  • viewing content in a RSS feed.  The available links for each space an be obtained under Actions, Feeds
  • following a Tag, a 2016 enhancement. Review this blog post for setup: Follow a Tag - A Recent My Oracle Support Community (MOSC) Enhancement)

Best Practices

  • If you have the same question as one posted, make use of the "I have the same question (0)" feature, available on each post
  • As users we highly encourage you to "Like" responses that you find helpful and insightful.
  • Originator of a question is encourage to indicate on each reply if it was 'Correct' or 'Helpful'.  Once an answer has been added to your question, two buttons will be displayed at the bottom of the reply. One button will be a “CORRECT ANSWER” button and the other button will be “MARK AS HELPFUL”.  Click the button which defines your sentiment towards the answer provided.
  • Learn How to be a Community Star: Six Behaviors to Promote MOSC Success
  • Follow Oracle Community Guidelines

Rewards and Recognition

An addition to the existing Missions, Badges and Rewards and Recognition in the communities this month, October 2018, was introduced the Most Valued Contributor (MVC) Award and winners for 2018, Most Valued Contributors (MVCs) 2018 - Winners List.

The MVC award is a prestigious recognition awarded annually in the My Oracle Support Community to customer users who demonstrate an exceptional commitment to the ongoing success of their peers.  These users provide recognized correct, helpful, and timely responses to online requests for assistance by selflessly sharing their expertise and knowledge of Oracle products.

Other Rewards and Recognition:

Resources:

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