What's New in the My Oracle Support Community (MOSC)
By LuciaC-Oracle on Aug 01, 2014
The My Oracle Support Community (MOSC) is a trusted network of supported customers, Oracle employees and the same Oracle Technical Support engineers that work your Service Requests. MOSC is a resource that helps you, our customers, find the information you need, when you need it and where you can collaborate with peers to share experience, avoid problems, and grow your knowledge.
On July 19th My Oracle Support Communities (MOSC) migrated to a later release of the current platform and based on your input, we’ve refined the look and feel, created intuitive navigation, provided powerful search functionality and added more new features.
- Attributes such as your name, profile, points, followings etc. that were just setup in the latest release of My Oracle Support Community stay the same.
- The navigation and layout is new.
- There are new features as outlined in the training videos and documentation links provided in this blog.
For a quick review of the My Oracle Support Community 'How to' content see the 'Just the Facts' tab in the information center document:
- Information Center: My Oracle Support Community (MOSC) - How to Video's, Documentations, Webcast Schedules and more ... (Doc ID 1616733.1)
To see the My Oracle Support Community enhancements in action watch the following Training Videos:
Watch : My Oracle Support Community Platform Overview (10:22)
Watch : How to complete your My Oracle Support Profile (08:23)
Watch : How to start a discussion in the My Oracle Support Community (08:11)
Watch : How to reply to a discussion in the My Oracle Support Community (08:35)
We welcome your feedback, please send any kudos or questions to the Getting Started (MOSC) community.