Troubleshooting iStore Order Placement

If you use iStore then you won't want to miss our latest Integration Troubleshooting note: Integration Troubleshooting : iStore to Order Management (Doc ID 1621430.2). 

iStore is used for the entering of Sales Orders of both standard and configurable items.  It integrates with Order Management, via the Order Capture APIs, to create, update, and process Sales Orders. 

The purpose of Doc ID 1621430.2 is to aid in the diagnosis and troubleshooting of issues in the integration flow between:

  • iStore
  • Order Capture APIs
  • Order Management.

The document includes information about the business flow, integrations, important tables and troubleshooting throughout the iStore business process. Where iStore integrates with other applications, links to the information centers for those other products are listed as well.

Take a look at Doc ID 1621430.2 and let us have some feedback on what you like and what can be improved!

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