Troubleshooting PO Output in Oracle Purchasing
By MargaretW-Oracle on Jun 26, 2012
Do your approved Purchase Orders occasionally not make it to the supplier, or the attached document is incorrect? Or perhaps your users are reporting that the PO Output for Communication fails to fax, print or email. Try the new Search Helper in Doc ID 1377764.1
First choose the radial button that pertains to your issue.
Below we see a case where there is a problem with the Purchase Order being sent to the supplier. Then choose the symptom (or symptoms) that occur in the second section. In this case we have chosen that the PDF attachment is malformed. Drill down to review the notes returned based on your symptom, for possible issue resolution. Try this before logging a Service Request.
For a list of all the Procurement Search Helpers visit the Product Information Center via Doc ID 1391332.2.