Procurement: Problems with Cancel, Close or other Control Actions of Purchasing documents?

Are you having problems with Cancel, Close or other Control Actions of Purchasing documents?  Try the newly released Search Helper for solutions.  Visit Note 1470034.1 EBS : Document Control Issues Search Helper’. 

As shown in the screenshot below, simply pick the issue you are experiencing and then pick the symptom or symptoms that pertain. The notes with possible solutions or help will be returned.  Drill down and review the notes to see if your issue can be resolved without having to log a Service Request.    

Still Have Questions? Post your question to the Oracle Procurement Community.

1. Log into My Oracle Support.

2. Click on the 'Community' link at the top of the page.

3. Click in 'Find a Community' field and enter Procurement.

4. Double click on Procurement in the list.

5. Click on the 'Create a Community Post' button and submit your question.

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