New Troubleshooting Help for Holds Applied at Invoice Validation

Understanding why holds are applied at Invoice Validation time has always posed challenges for customers.  Now there is new help available in the form of a Troubleshooting Causes and Solutions document:

R12: Main Invoice Holds placed during Invoice Validation process: troubleshooting and solution (Doc ID 1682809.1)

Use this document to find causes and solutions for the following common Invoice Holds:

  • CANT FUNDS CHECK
  • INSUFFICIENT FUNDS
  • ENCUMBRANCE ACCTG FAIL
  • DIST ACCT INVALID
  • DIST VARIANCE
  • FINAL MATCHING 
  • TAX AMOUNT RANGE
  • MAX TOTAL AMOUNT
Please provide feedback on this document and let us know if it helped you resolve your issue by posting in the community post on this topic.

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