Master Troubleshooting guides for Control Actions in Purchasing

Do you have questions or are you having problems when trying to perform the Cancel or Close Control Action from Purchase Order or Requisition Summary?

Try the new Master Troubleshooting guides for Close Actions in Purchasing (Doc ID 1477025.1) and Cancel Actions (Doc ID 1480108.1).  Each document contains the following sections:

1. How Does the Close/Cancel Action Work-this section contains common questions and important concepts for setup and use.

2. Resolving Errors-visit this section for recommended patching to prevent errors before they occur and how to identify and fix known data corruption (gdf) issues. There are also solutions to ‘Issues involving an error message’ and ‘Issues With No Error Messages’.

3. Diagnostics, Debug and Trace for Further Diagnosis-If further diagnosis is needed this section contains valuable diagnostics as well as the simple steps to obtain the debug and trace.

For more information on control actions explore the new Search Helper for Control Issues at [Doc ID 1470034.1] or create a Community Post in the Procurement Community at: https://communities.oracle.com/portal/server.pt/community/support/219

Comments:

Post a Comment:
  • HTML Syntax: NOT allowed
About

Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

Stay Connected

Twitter

Search

Archives
« April 2014
SunMonTueWedThuFriSat
  
1
5
6
12
13
18
19
20
21
24
25
26
27
28
29
30
   
       
Today