By LuciaC-Oracle on Aug 08, 2014
How many times have you read a knowledge article and thought 'if only this had more information' OR 'if only there were more articles like this one'?
Well stop thinking and start doing! You CAN have an effect on the content quality and it's easy to do in just a couple of clicks.
To provide feedback on a document:
1. Click the +/- button in the upper right of the article.
2. Make selections from the Article Rating list, enter comments if desired, then click Send Rating.
When you provide feedback on documents, you help Oracle improve document quality and effectiveness. The comments posted on a document are evaluated and when the feedback points out an error or enhancement the document is flagged internally for maintenance work.
But wait - feedback is not only when you see mistakes or want more information, if you just LOVE some content then letting us know will allow us to focus on creating more content just like it.
But you gotta tell us!
So get clicking and give us your ratings to bump up your favorites or to fix the articles you’re not so keen on.
Together we can continue to improve and provide effective articles that increase knowledge and are easy to use.