Tuesday Jun 10, 2014

Universal Work Queue Quick Filter Examples

If you use Universal Work Queue then it's likely that you will want to define and use your own Quick Filters.  Quick Filters allow you to focus on specific work classes based on assigned criteria in a node. This makes it much easier for Agents to view their work grouped in a meaningful way.

How to create Universal Work Queue - Quick Filters (Doc ID 803163.1) gives two worked examples to help you understand how to create your own Quick Filters:
     Adding a 'Resource Group' filter
     Adding an Overdue Amounts filter for use in Collections.



We hope you find these examples useful.  Let us know by providing feedback on the document itself or, why not post to the MOS Service Community with your experience and suggestions.

Advisor Webcast: Oracle Payments Funds Disbursement Analyzer

Have you registered for the Oracle Payments Funds Disbursement Analyzer Advisor Webcast in June? Don't delay!

This one-hour session is recommended for technical and functional users of the Oracle Payments product who would like an introduction to Oracle Payment Funds Disbursement Analyzer.

The session will highlight how to use the Payments Funds Disbursement Analyzer to identify and troubleshoot issues with Payment Process Request (PPR) and other Payments related processes/setups.

TOPICS WILL INCLUDE:

  • Overview of Oracle Payments Funds Disbursement Analyzer
  • How to install and run
  • Proactive usage of the Analyzer
  • Using the Analyzer to troubleshoot

When?

 Wednesday, June 25, 2014 11:00 am, Eastern Daylight Time (New York, GMT-04:00)
 Wednesday, June 25, 2014 8:00 am, Pacific Daylight Time (San Francisco, GMT-07:00)
 Wednesday, June 25, 2014 4:00 pm, GMT Summer Time (London, GMT+01:00)
 Wednesday, June 25, 2014 8:30 pm, India Time (Mumbai, GMT+05:30)

A short, live demonstration (only if applicable) and question and answer period will be included. Oracle Advisor Webcasts are dedicated to building your awareness around our products and services. This session does not replace offerings from Oracle Global Support Services.

See Doc ID 1671948.1 for further details and to register your interest.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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