By SamanthaF-Oracle on Feb 02, 2014
My Oracle Support Communities: A New Look and Feel
With the latest upgrade, My Oracle Support Community now shares the same platform as Oracle Technology Network (OTN) Community.
This change brings enhanced search capabilities that return answers from discussions, content, and other resources. New sort options allow you to order results by relevance, ratings, dates, and other criteria: helping you find the solutions you need. Added functionality allows you to choose from notification options, like email and RSS feeds, to stay up-to-date. Improve your community interactions with features that strengthen your connections and allow members to share their experience: friend and follow options, @mention, and direct messages.
Some things won’t change—you can still rely on community moderation by Oracle Support engineers and the ability to leverage your trusted network of Oracle Premier Support customers.
For more information on this change review the following:
Watch the My Oracle Support Community video series.
These short videos target the new features and show you how to navigate the updated My Oracle Support Community.
Register now for Get Proactive Essentials: Using the new My Oracle Support Community Platform. There are sessions on multiple dates and times and in different languages.