Thursday Oct 31, 2013

E-Mail Center: How to Debug Auto-Processing Issues

Resolve

Do you use E-mail Center Auto-Processing functionality?  Auto-processing rules can be defined which will process an email and initiate actions such as sending an auto-reply, auto-acknowledgement or service request update or creation. 

If you're using auto-processing in your environment, then you will have noticed that, when things go wrong, often the only indication that there is an issue is if the email goes to the Supervisor Queue for manual processing instead of being sent.  Oracle Development has developed a script to help you debug when an email is meant to be auto-processed but is failing. There are scripts for R12.0.6 through to R12.1.3.

See Doc ID 1427925.1 for details of the script and how to use it.

Webcast: Oracle Loans Overview - Features, Demonstration & Data Model

Webcast_icon.jpgWebcast: Oracle Loans Overview - Features, Demonstration & Data Model

Date:  November 13, 2013 at 10 am ET, 9 am CT, 8 am MT, 7 am PT

Come learn about Oracle Loans features & data model.  This one-hour session is recommended for technical and functional users who use or are planning to use Oracle Loans.

Topics will include:
  •     Definition and feature summary
  •     Key business concepts for Oracle Loans
  •     Direct Loans demonstration
  •     Introduction to the Loans data model
Bring your questions!

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For more details on how to register, see Doc ID 1590843.1.

 Remember that you can access a full listing of all future webcasts as well as replays from Doc ID 7409661.1.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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