Thursday Aug 08, 2013

HCM: Mark Your Calendar for Benefits Webcasts in August

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The Benefits Support team has announced two upcoming webcasts.  Join us for these webcasts on the following topics:

  • Best Benefits Practices for Open Enrollment
  • Plan Design Maintenance for OAB and OSB

See below for more details and how to register.

Webcast: Best Benefits Practices for Open Enrollment
Date: 
August 29, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

This one-hour session is recommended for technical and functional users who will be conducting an Open Enrollment cycle in the next 12 months. During the session we will review the best practices recommended by Oracle Support regardless of when Open Enrollment happens. The webcast will also review planning, patching, data corruption and critical checklists.

TOPICS WILL INCLUDE:

  • Determining the Timeline for Open Enrollment testing
  • Required Patches
  • Testing Performance
  • Handling Major Patching or Updates during the Open Enrollment cycle
  • Identifying and Resolving Data Corruption Issues
  • Finalizing the Go/No Go Checklist
  • Reviewing Escalations and Severity 1 Policies

REGISTER.jpg
Further details and links to register are in Doc ID 1568165.1


Webcast: Plan Design Maintenance for OAB & OSB

Date:  September 5, 2013 at 4 pm ET, 3 pm CT, 2 pm MT, 1 pm PT

This one-hour session is recommended for technical and functional users who will be making Program/Plan changes in the next 12 months. It will review the best practices recommended by Oracle Support regardless of when this happens. It will review planning, mapping, setup, testing and enrollments for new programs, plans, options, rates, designations and certifications.

TOPICS WILL INCLUDE:

  • Determining the Timeline for Plan Design Maintenance
  • Reviewing system requirements for creating new compensation objects and rates
  • Testing new setups, updates and modifications
  • Handling New Functionality
  • Identifying and Resolving Errors which may arise

REGISTER.jpg
Further details and links to register are in Doc ID 1568714.1

A schedule for all upcoming HCM webcasts can be found in Doc ID 1455851.1 - E-Business Suite HCM Advisor Webcast Schedule and Archived Recordings.

AR: Automatic Receipts and Remittances - The Whole Story in R12

Have you implemented Automatic Receipts in Release 12, or have you stayed away due to the perceived complexity in setting this up and maintaining it?  As with most things, the effort invested up-front really does pay-off in relation to how you process receipts from those customers with whom you can negotiate an agreement to transfer funds at an agreed receipt date.

 Automatic Receipts also lets you manage your customer risk and reconcile bank statements. You can decide how you wish to process the receipts from creation to remittance and risk elimination. The Automatic Receipts feature satisfies the many variations of bank remittance processing, such as direct debits.


The process is as follows:

  • A transaction is flagged for automatic receipts creation
  • When the Automatic Receipts program is run, a receipt is created to close out those transactions that meet the report criteria
  • There is an optional step to notify your customer in order that they review the receipts and confirm payment
  • Once the transactions are confirmed, you create remittance batches to select receipts for remittance to your bank so that the transfer can take place.  The remittance batch is then sent to your bank
  • When the bank statement arrives, the receipts can be reconciled

 Oracle Support is pleased to advise you of our guide on implementing, running and reporting on this functionality.  This document has a step-by-step guide to setup, along with screenshots of the various R12 implementation steps.  Additionally there is a Frequently Asked Questions section which explains terminology.  See DocID 745996.1 for further information.

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Welcome to the EBS Support Blog where Oracle insiders share news and information about EBS products including new releases, tips and tricks, troubleshooting guides, upcoming webcasts and links to EBS Communities.

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