Tuesday Jan 22, 2013

When Will My Oracle Bug Fix Or Enhancement Request Be Released?

As EBS customers using mission-critical software, you are naturally curious about when you will get fixes for bugs that you've reported.  It's also understandable that you'd like to know when certain enhancements will be delivered.  If you've asked this question in a Support service request you may have been frustrated by an answer that boils down to "I'm sorry, but I'm afraid that I can't provide any information specific dates or release vehicles".  Oracle's Revenue Recognition policies place strict boundaries on the type of information that can be shared about unreleased products and hence the Oracle Support analyst on your SR is required to take this stance. 

Steven Chan Blog

Read more about this and similar messages about commenting on upcoming releases in Steven Chan's EBS Technology Blog: When will my Oracle bug fix or enhancement request be released?

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